The Ultimate Guide to Signing Up for a VETC Card: A Simple and Speedy Process

The VETC account is highly recommended and widely used. But how do you sign up? Let's explore the simple steps to get started with VETC in this introductory paragraph.

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The VETC card registration process is simple and can be done from the comfort of your home. Let’s explore the easy steps to register for your VETC card!

1 What is a VETC Card?

VETC Card

The VETC Card is a unique identifier for vehicles, typically affixed to the windshield or headlights. It consists of two parts: a sticker for the vehicle and a record for account activation and traffic management purposes.

2 How to Register for a VETC Card on the Website

Step 1  Visit the VETC website at “https://vetc.com.vn/” and select the “Register” option.

Step 1: VETC Web Registration

Step 2 Fill in your vehicle’s information in the “Vehicle Registration for Card” section, then click “Continue”.

Step 2: VETC Web Registration

Step 3 Choose between “Individual” and “Enterprise” for your vehicle type and provide the required information. Then, click “Continue”.

Step 3: VETC Web Registration

Note: For the “Document Number” field, you can either take a photo of your document or upload an image instead of entering the information manually.

Step 4 Enter the received OTP code and select “Register Now”.

Step 4: VETC Web Registration

Step 5 You will receive a confirmation message stating, “You have successfully registered for the card” along with your traffic account number.

Step 5: VETC Web Registration

Step 6 A customer service representative will contact you shortly to guide you on the Etag card installation location.

Step 6: VETC Web Registration

3 How to Register for a VETC Card on the VETC App

Step 1 Download the VETC app from App Store or CH Play.

Step 1: VETC Mobile Registration

Step 2 On the app’s home screen, select “Register for Account/Card Installation”.

Step 2: VETC Mobile Registration

Step 3 Fill in your vehicle’s information in the “Vehicle Registration for Card” section and click “Continue”.

Step 3: VETC Mobile Registration

Step 4 Choose between “Individual” and “Enterprise” and provide the required information. Then, click “Continue”.

Step 4: VETC Mobile Registration

Step 5 Enter the received OTP code and select “Register Now”.

Step 5: VETC Mobile Registration

Step 6 You will receive a confirmation message for your successful registration along with your traffic account number.

Step 6: VETC Mobile Registration

Step 7 A customer service representative will contact you shortly to guide you on the Etag card installation location.

Step 7: VETC Mobile Registration

This article provides a comprehensive guide to registering for a VETC card quickly and easily, both on the website and through your mobile phone. We hope you found this information useful.

Frequently asked questions

The VETC card is a fuel card designed for vehicle owners in Vietnam. It offers a range of benefits such as fuel discounts, toll fee waivers, and rewards points that can be redeemed for gifts or cash.

Signing up for a VETC card is a simple and speedy process. You can apply online by filling out a form with your personal and vehicle details, or you can visit a VETC service center with the required documents, which include your vehicle registration certificate, driver’s license, and identity card or passport.

Yes, there are a few requirements. You must be at least 18 years old and a Vietnamese citizen or foreign national with a valid visa. You also need to own a car or motorcycle that is registered in Vietnam.

You will need to provide a copy of your vehicle registration certificate, driver’s license, and identity card or passport. Make sure all documents are valid and up-to-date.

Once you have submitted your application and documents, it typically takes about 7-10 business days to receive your VETC card. It will be delivered to the address you provided during the sign-up process.

Yes, your VETC card will be activated and ready to use as soon as you receive it. You can start enjoying the benefits and discounts at participating fuel stations and toll booths.

In case of loss or theft, you should immediately contact the VETC customer service center to report the incident and request a card block. A replacement card can be issued upon request, and any remaining balance on your old card will be transferred to the new one.

You can easily check your card balance and transaction history by logging into your account on the VETC website or mobile app. Alternatively, you can call the customer service center to inquire about your balance and recent transactions.

There are no annual fees or hidden charges for using the VETC card. However, there may be small transaction fees for certain services, which will be clearly communicated to you.

VETC provides multiple channels for customer support. You can reach them via their hotline, email, or through their website and mobile app. Their customer service team is available during business hours to assist you with any questions or issues you may have.
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