You are looking to use the shopping cart on TikTok Shop but can’t seem to find it? This is causing you to miss out on your favorite orders? Well, don’t worry! FPT Shop will help you find out how to display the shopping cart on TikTok quickly and easily in just a few minutes!
1. What is the TikTok shopping cart?
The TikTok shopping cart is a feature within TikTok Shop that allows you to add your favorite items for easy searching and convenient shopping. With just a smartphone and internet connection, FPT Shop will show you how to display the shopping cart on TikTok in three simple steps:
- Step 1: In the TikTok app, go to the Profile section and tap on the three horizontal lines icon on the top-right corner of the interface.
- Step 2: Select Settings and Privacy, then choose Orders.
- Step 3: You will see the Order Center section, select the shopping cart icon on the top-right corner of the interface and you will see all the products you have selected. From here, you can proceed with placing your order as usual.
2. Why is the TikTok shopping cart not displayed?
2.1. For sellers
No TikTok Shop registration
To start selling on TikTok Shop, sellers need to register a seller account. Without a registered account, you won’t be able to use the shopping cart feature on TikTok. After successful registration, you can add multiple products and start your e-commerce business on this platform.
Pending account verification
After successfully creating a TikTok Shop account, you need to pass the platform’s verification process by providing additional information about your business and products. These details are important for quickly displaying the shopping cart on TikTok and protecting your business rights.
Privacy settings
Some individuals may have set their accounts to private mode out of habit or preference. However, this limits many features on TikTok and hides the shopping cart. So, if you can’t find your shopping cart, you can check your account settings.
Less than 10,000 followers
Seller accounts with less than 10,000 followers may also have difficulty registering and verifying TikTok Shop. If you don’t meet this requirement, your shopping cart will not appear on TikTok.
TikTok system error
Sometimes, the TikTok system experiences errors due to overload or maintenance, which can cause your account’s shopping cart to be hidden. In this case, you can only wait for the system to automatically fix the issue after a certain period of time.
2.2. For buyers
Account owner is underage
During TikTok account registration, if you set an age below the required age, you will not be allowed to make transactions on TikTok Shop. This is also one of the reasons why your shopping cart is not displayed.
Using an outdated TikTok version
For older versions of the TikTok app, there will be errors and limitations on certain features. Only recent updates have the shopping cart feature, so make sure you have fully updated the app.
TikTok app error
TikTok app errors not only affect sellers but also make it difficult for buyers to find their shopping carts. This can cause your shopping cart to be hidden or missing selected products, resulting in an unsatisfactory shopping experience.
In this case, you need to try displaying the shopping cart on TikTok by refreshing, checking your network, logging in again, etc. to ensure that the hidden error is not on your side.
3. How to quickly display the shopping cart on TikTok
If you encounter similar errors as mentioned above, try the following simple steps to display the shopping cart on TikTok:
3.1. For sellers
- Ensure your account has at least 10,000 followers.
- Turn off privacy mode to switch to a public account.
- Register a TikTok Shop account before selling.
3.2. For buyers
- Ensure you meet the TikTok Shop’s age requirement by checking the Account Management section and making changes if necessary.
- Check and update the TikTok app to the latest version.
- Contact TikTok support if you still can’t display the shopping cart.
Conclusion
FPT Shop has shared the reasons and super simple ways to display the shopping cart on TikTok! We hope you will successfully follow these steps to have a satisfying buying experience on TikTok Shop. Don’t forget to continue following FPT Shop for more tips on e-commerce platforms!
- What is TikTok Shop? How to register an account and sell on this platform?
- Detailed guide on linking TikTok Shop, what you need to know to sell on TikTok
For sellers:
- No TikTok Shop registration: You need to register a seller account to use the shopping cart feature.
- Pending account verification: Provide additional business and product information to pass the verification process quickly.
- Privacy settings: Ensure your account is not set to private mode, as this hides the shopping cart.
- Less than 10,000 followers: Accounts with fewer followers may have difficulty registering and verifying for TikTok Shop.
- TikTok system error: Overload or maintenance issues can hide your shopping cart; wait for the system to fix it automatically.
For buyers:
- Account owner is underage: TikTok has age requirements for transactions on TikTok Shop.
- Using an outdated TikTok version: Older app versions may not have the shopping cart feature; update to the latest version.
- TikTok app error: App errors can hide your shopping cart or cause missing products; try refreshing, checking your network, or logging in again.
For sellers:
- Ensure your account has at least 10,000 followers.
- Turn off privacy mode and switch to a public account.
- Register a TikTok Shop account before selling.
For buyers:
- Check and meet the age requirement by reviewing the Account Management section.
- Update the TikTok app to the latest version.
- Contact TikTok support if issues persist.