It can be frustrating when you encounter errors while downloading videos and images on Telegram. But don’t worry, we’ve got you covered! In this article, we will guide you through the steps to fix download errors on the Telegram app, whether you’re using it on your PC, Android, or iPhone.
1. How to download videos and images on the Telegram desktop app
Let’s start with the desktop version of Telegram. Here’s how you can download videos and images from the app to your computer:
- Install Telegram and log in: First, you need to install the Telegram app on your computer and log in to your account.
- Export chat history: Once you’re logged in, go to the conversation menu and select “Export chat history.”
- Select media and download format: Choose the images and videos you want to download, and then select the download format. You can either choose HTML to view the files or JSON if you want to import them into another application. If you need files from a specific period, select the date range before exporting.
2. Troubleshooting download errors on Android
If you’re facing errors while downloading Telegram videos and images on your Android device, there could be a few reasons for this. Here’s how you can troubleshoot and fix the issue:
Enable “Save to Gallery” permission
Make sure you have enabled the “Save to Gallery” feature on your phone. This allows Telegram to save images to your phone’s gallery. You can find this setting in the app settings.
Grant storage permission for videos and images
Depending on your Android version and device interface, granting storage permission may vary slightly. Here are the general steps:
- Go to Settings and use the search bar to find Permissions.
- Select App Permissions and then choose Telegram from the list of apps.
- Grant access to photos and videos by selecting Allow access to photos & videos. You can choose to allow access to all media or specific folders.
Update Telegram to the latest version
If you’re using an outdated version of Telegram, it could be the reason for the download errors. Delete the app and reinstall it from the Play Store to ensure you have the latest version.
Restart your device
If your phone has been running multiple tasks for a long time, it may need a fresh start. Restarting your device will close all apps and free up resources, which can help resolve minor errors and improve the overall performance of your phone.
3. Troubleshooting download errors on iPhone
If you’re facing download errors on your iPhone, follow these steps:
- Go to your Settings app and scroll down until you find the Telegram app.
- Tap on Photos and then select Allow Access for specific photos and videos or All Photos. This will resolve any issues with blocked downloads.
If the problem persists, try uninstalling and reinstalling the Telegram app from the App Store.
Conclusion
Fixing Telegram video and image download errors is not as complicated as it may seem. By following the steps outlined in this article, you should be able to identify and resolve the issue. Remember to bookmark this page for future reference. For more tips and tricks, you can also visit FPT Shop, where you’ll find a range of genuine electronics at competitive prices, all backed by a warranty.
Check out the links below for more Telegram-related guides:
- A Simple Guide to Downloading Telegram on Phones and Computers
- Telegram Premium: Unlocking Advanced Features for Power Users