Using the VETC automatic toll collection service brings many benefits, helping drivers save time and reduce traffic congestion at toll booths. During the VETC service usage, if you have any questions, please contact the VETC hotline for timely support. If you do not know the VETC toll hotline number, please follow the information below.

About VETC

What is VETC?

VETC stands for Electronic Toll Collection in English. Translated into Vietnamese, VETC can be understood as an automatic toll collection service at toll booths through VETC cards attached to vehicles.

Thanks to that, each vehicle passing through toll booths will not need to wait too long to make payments by booth staff, ensuring stable traffic flow, saving time and fuel.

Benefits of VETC

VETC service brings many benefits to vehicle owners, BOT stations, and state agencies.

For vehicle owners, they can travel continuously throughout the journey without having to stop at toll booths. This also brings benefits of minimizing traffic congestion and even reducing accidents in cases where vehicles suddenly stop or speed up and hit other vehicles.

The fee will be deducted directly from the vehicle owner’s account, so there is no worry about loss or confusion. At the same time, thanks to the use of modern technology, it also cuts down on personnel standing at BOT stations, thereby saving personnel leasing costs, ticket printing costs, as well as station maintenance costs.

In addition, using the VETC service helps the State easily manage the operations of toll booths.

What is the VETC hotline number?

The VETC hotline number is 1900 6010. Whenever you have any questions related to the VETC service, such as how to create an account, check VETC account, how to log into the account, how to change the password, how to recharge the account, etc., you can contact this hotline for quick and timely support.

In addition to the VETC hotline, you can also choose other contact channels that are suitable for you, such as:

  • Phone: (84 -24)3 747 6666
  • Fax: (84 – 24)3 747 2222
  • Website: www.vetc.com.vn
  • Main office: Tasco Building, Block HH2-2, Me Tri Ward, Nam Tu Liem District, Hanoi
  • Southern branch: 67 Nguyen Huu Tien, Tay Thanh Ward, Tan Phu District, Ho Chi Minh City

How to register a VETC account?

If you do not know how to register and open a VETC account, you can refer to the following instructions:

Method 1: Register on the VETC website

With this method, you can perform it on your phone, laptop, or tablet.

The detailed steps are as follows:

Step 1: Access the web browser on your mobile device and enter this address > Click on the Register section on the top right of the interface.

Step 2: Fill in the vehicle information in the 1. Register for card attachment section > Select Continue.

Step 3: Select the Individual Customer (KH) or Business Customer (KH) category and fill in the required information in the Card attachment registration information section > Click Continue.

Step 4: Enter the OTP code sent to your phone number used for registration in the Registration verification section > Click Register now.

Step 5: Shortly after that, the system will send a notification of successful registration to your phone number, along with your traffic account number.

Step 6: The customer service staff will contact you to advise on the Etag card attachment location.

Method 2: Register on the VETC app

In addition to registering on the website, you can also download the app to register and serve for future use.

Step 1: Download the VETC app to your phone.

  • Download link for Android phones: HERE.
  • Download link for iPhone phones: HERE.

Step 2: Select the Register/Attach Card section.

Step 3: Fill in the vehicle information in the Vehicle for card attachment section > Select Continue.

Step 4: Select the Individual Customer (KH) or Business Customer (KH) category, then complete the information in the Card attachment registration information section > Select Continue.

Step 5: Enter the OTP code > Click Register now.

Step 6: Receive a notification of successful registration along with your traffic account number. After that, the customer service staff will contact you to advise on the Etag card attachment location.

This article has helped you know the VETC hotline number and how to register a VETC account. Wish you successful implementation.

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