The Ultimate Guide to Shopping with Vouchers: Avoiding Scams and Getting the Best Deals

Counterfeit vouchers are on the rise, and it's essential that our customers know how to spot the difference. Our vouchers have become a popular gift choice, and we want to ensure that everyone can enjoy the benefits without falling prey to scams. This introduction aims to guide you through the process of purchasing and verifying our genuine vouchers. We'll show you how to avoid the fakes and ensure a pleasant experience for yourself and your loved ones.

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1. Warning Regarding Fake Shopping Vouchers

Recently, we have identified several instances of shopping voucher scams. Scammers contact customers and offer shopping vouchers with discounts for purchases made at our stores and The Gioi Di Dong. They claim that these vouchers are from our employees who do not need them and wish to transfer them.

After negotiating with customers, the scammers will instruct them to place orders on our website and transfer the payment to their personal accounts. They promise to work with us to activate the discount vouchers as agreed.

However, on the delivery date, we inform customers that these orders have not been paid for. Customers try to reach out to the scammers via phone and Facebook but without success.

Upon receiving this information, we investigated and discovered that the shopping voucher details provided by the scammers are fake and not issued by us, rendering them unusable.

To avoid being scammed, we advise customers to purchase shopping vouchers only from our official website. For further assistance, please contact our hotline at 1900 232 461.

Front side of our authentic shopping voucher

Back side of our authentic shopping voucher

2. Guide to Purchasing Authentic Shopping Vouchers

Currently, we only sell shopping vouchers online at www.dienmayxanh.com. To purchase vouchers, please follow these steps carefully:

Step 1:

In the “Place an Order for Shopping Vouchers” section, select your desired voucher value, then choose the quantity and click “Buy.”

Step 2:

After clicking “Buy,” please fill in your personal details, including your full name, phone number, and email address, then click “Confirm.”

Step 3:

Upon completing Step 2, a “Successful Order” message will be displayed on the screen.

Additionally, a confirmation message will be sent to the phone number you provided during registration.

3. How to Verify the Authenticity of Shopping Vouchers

To verify the validity of a shopping voucher, please follow these steps:

In the “Shopping Voucher Information” section, enter the voucher code, select the “I am not a robot” option, and then click “Check.”

Invalid or Non-existent Voucher Code

If the voucher code is invalid or non-existent, an error message will appear, stating: “The voucher code is incorrect. Please check again.”

Unused Voucher Code

For unused voucher codes, the system will display the shopping information along with the note “Unused” in the “Application” section. The “Application Date” will also be blank.

Used Voucher Code

For used voucher codes, the “Application” section will display the word “Used”, along with the date the voucher was applied.

Once again, we urge customers to be vigilant and refrain from purchasing shopping vouchers from unverified sources to avoid being scammed. If you have any questions or concerns during this process, please don’t hesitate to reach out, and we will be happy to assist you.

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Frequently asked questions

A voucher is like a ticket or a coupon that entitles the holder to a certain benefit or discount. They are usually issued by retailers or companies as a form of promotion or reward. To use a voucher, you typically present it at the time of purchase, either by showing a physical voucher or by entering a code online.

Vouchers can be found in a variety of places, including newspapers, magazines, websites, and social media. They are often advertised by the issuing company, but you can also find them on voucher aggregator sites that collect and list vouchers from various sources.

It is important to be cautious when using vouchers to avoid scams. Check the expiry date, terms and conditions, and the reputation of the issuer. Look for secure payment methods and verified reviews. Be wary of deals that seem too good to be true or requests for personal information.

Vouchers offer a great way to save money on your purchases. They can provide discounts, special offers, or access to exclusive deals. Using vouchers can also help you try new products or services at a reduced cost and make your money go further.

To get the best deals, combine vouchers with sales or promotions. Look for vouchers that offer high discounts or those that are exclusive or limited-time offers. Plan your purchases in advance and compare prices to ensure you’re getting the best value. Also, consider signing up for newsletters or following voucher sites to stay informed about the latest deals.

If you encounter a problem when using a voucher, first check the terms and conditions to ensure you’re using it correctly. Contact the issuer directly to clarify any issues or to seek assistance. Provide as much detail as possible about the problem, including screenshots or references to specific terms.