“How to Download and Install VNeID”

Do you need a secure form of identification? The Ministry of Public Security has released VNeID, a new app that offers similar benefits to a physical ID card. With VNeID, you can easily access your account from any iOS or Android device. Here's how to get started with the app.


With the rapid development of technology, digitization is becoming the norm in various fields. One such powerful emerging application is VNeID. This application aims to simplify the lives of citizens by eliminating the need for cumbersome paper documents and providing integration capabilities.

Let’s explore what the VNeID application is, its conveniences, and learn how to install it quickly and easily. Feel free to refer to us for any further information!

1. What is the VNeID application?

In the era of comprehensive digitization, the Ministry of Public Security officially launched the VNeID electronic identification app on mobile devices on July 18, 2022. This application is developed by the National Population Data Center of the Ministry of Public Security of Vietnam, utilizing a database platform for identity, population, and electronic authentication. It is designed to cater to the needs of both citizens and foreigners residing in or traveling to Vietnam.

VNeID application

2. Benefits of VNeID application

The VNeID application serves as a digital replacement for traditional paper documents and offers numerous additional benefits. It facilitates digital government, digital society, and population development. Additionally, it simplifies health declaration and domestic travel processes in the most convenient way.

Benefits of VNeID application

3. Features of VNeID application

The VNeID application continuously improves through regular updates. Let’s explore its outstanding features that you shouldn’t miss:

Integration of digital personal documents

VNeID integrates all personal documents, including ID cards, driver’s licenses, ID cards, and social insurance, onto a digital platform. This feature allows for quick and convenient access to personal information and eliminates the need for physical documents.

Integration of digital personal documents

Declaration of domestic travel and population changes

VNeID allows citizens in Vietnam to easily declare their domestic travel plans and population changes. This information can be quickly scanned via QR codes at disease control stations.

Declaration of domestic travel and population changes

Integration of QR codes to pass quarantine checkpoints

During the pandemic, VNeID requires users to declare their domestic travel plans before going out. The system will generate a QR code that can be presented at disease control checkpoints.

Integration of QR codes to pass quarantine checkpoints

Declaration of national health

The VNeID application allows all citizens in Vietnam to conveniently declare their health status, which aids in identifying and controlling the spread of diseases like COVID-19.

Declaration of national health

Registration of permanent residence, temporary residence, and temporary absence

VNeID offers support for registering permanent residence, temporary residence, and temporary absence. These operations are quick, easy, and save valuable time.

Online transactions

With VNeID, users can conveniently perform online transactions to meet their online shopping needs.

Report a crime

VNeID is administered directly by the Ministry of Public Security, allowing users to confidentially report any crimes. The application provides detailed instructions to ensure a safe reporting process.

User information security

Being an application developed by the Ministry of Public Security in Vietnam, VNeID prioritizes the security of user information. The risk of user information theft is almost non-existent.

4. Guide on how to download and install the VNeID application

To start using the VNeID app, follow these installation steps:

Step 1: Download the app

For Android operating systems, access the Google Play Store, search for “VNeID” in the search bar, and select “Install” to download the app to your phone.

For iOS operating systems, access the App Store, search for “VNeID” in the search bar, and select “Install” to download the app to your device.

Note: Some phones may require a password, fingerprint, or Face ID for unlocking and downloading the app.

Download the app

Step 2: Open the app

Once the app is successfully installed, you will find the VNeID app icon on your home screen. Click on the app icon to open it and proceed to register.

Step 3: Register a VNeID account

To register a VNeID account, follow these instructions:

  • At the registration interface, enter your personal identification number (ID card) and phone number.
  • Click on the “Register” button. The system will prompt you to scan the QR code on your ID card.

In case the QR code scan is successful, the system will automatically fill in the information from the QR code into the registration form. If the QR code cannot be scanned, you will need to enter the information manually. Verify the information with the provided OTP code.

Register a VNeID app account

Step 4: Login to VNeID account

After completing the registration process, you can log into your VNeID account using your personal identification number and the password you just registered.

Step 5: Register a level 1 account in VNeID

Upon logging in, you will be prompted to register a level 1 account. Follow the steps below:

On the registration guide screen, click on “Start” and then select “I understand”.

Proceed to scan the NFC on your ID card. If your smartphone does not support NFC, use the QR code on the ID card instead.

A personal information screen will appear, click “Continue”.

When the video finishes playing, click “Skip” and proceed to take a portrait photo as instructed.

Click “Confirm registration information” to complete the level 1 account registration process.

Register a level 1 account

Step 6: Activate the account

To activate your level 1 account, select “Activate electronic identification account” on the VNeID app introduction screen or click “Activate” on the login screen.

Enter your personal identification number and phone number, then select “Send request”. The system will check the account level and respond accordingly:

  • If you have a VNeID account without electronic identification, you will receive a notification saying that your account has not been electronically identified.
  • If your level 1/level 2 account has already been activated, you will receive a notification indicating that your account has been activated.
  • If your level 1/level 2 account has not been activated, the system will check the device you are using for activation.

Step 7: Check the device being used for activation

If the device you are using for activation is not associated with a level 1/level 2 account, the screen will display an account activation notification.

If the smartphone being used for activation is already associated with another level 1/level 2 account, the account activation notification will be displayed on another device. In this case, follow these steps:

  • Enter the activation code received via SMS (OTP code sent to your registered phone number).
  • Set a password (only if you don’t already have an account). The password should consist of 6 digits for accessing app utilities.
  • Set up security questions: Choose 2 questions and enter your answers from the provided list to enhance the security of your account.

FAQs about the VNeID app

Here are some frequently asked questions regarding the use of the VNeID app:

What is an electronic identification account?

According to Article 3 of Decree 59/2022/ND-CP, an electronic identification account is a collection comprising a username (personal identification number of citizens), a password (sent via SMS for each individual), or any other authentication method established by the electronic identification management agency for authentication purposes.

How can I retrieve a forgotten password on the VNeID account?

To retrieve a forgotten password on your VNeID account, follow these steps:

Access the VNeID app, click on “Forgot password”. Enter your phone number and ID card/passport number. Click on “Send request”. An OTP verification code will be sent to your phone number. Enter the code and click “Login”. Proceed to enter the new password sent to your phone via SMS.

How do I activate a level 2 VNeID account?

To activate a level 2 VNeID account, follow these steps:

Step 1: Access the Google Play Store (for Android) or the App Store (for iOS). Search for “VNeID” and download the app.

Step 2: Open the app and select “Activate electronic identification account”.

Step 3: Enter your personal identification number (ID card number) and phone number (registered when applying for an electronic identification account) and click “Send request”.

Step 4: An OTP code will be sent via SMS. Enter the code to verify your identity.

Step 5: Set a password (as desired) and confirm it. Then, set a passcode, which should consist of 6 characters from the numbers 0 to 9.

Step 6: Lastly, set up security questions. Choose each question in order and enter your answers. Click “Confirm” to complete this step.

After reading this article, you will have a better understanding of the VNeID application, its functions, and the installation process. Don’t forget to stay connected with our Experience page to stay updated on useful information for your daily life!

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