EMS Express Delivery and Courier Service is a popular service in Vietnam. If you’re also using EMS but don’t know how to quickly track your parcels, read on.
EMS Express Delivery Service is a well-known logistics provider. EMS stands for “Express Mail Service,” which means expedited delivery of goods and mail both domestically and internationally.
EMS offers expedited delivery for all types of goods with speed, accuracy, and professionalism. Currently, the EMS Express Delivery Service in Vietnam is available at all post offices and postal bureaus in 63 provinces.
EMS Express Delivery Services
– Domestic Express Delivery (EMS Standard) is a service that receives, transports, and delivers letters, documents, items, and goods domestically according to the standard time frame published by the EMS Vietnam Joint Stock Corporation.
– International Express Delivery Service receives, transports, and delivers letters, documents, items, and goods internationally according to the standard time frame published by the EMS Vietnam Joint Stock Corporation.
– EMS E-Commerce Service provides expedited delivery for e-commerce customers and collects/does not collect a sum of money as required to complete the online transaction.
– EMS Fulfillment Service: Logistics, Warehouse Management, and Operations provides infrastructure, warehouse space, inventory management, in-warehouse packaging, and other integrated solutions to meet customers’ needs for warehouse management and operations (including order processing, packaging, printing waybills, delivery, and order tracking). Hanoi and Ho Chi Minh City are the two localities with the most developed use of EMS Express Delivery Services.
1 How to Track EMS Waybills and Parcel Numbers
How to Track EMS Waybills and Parcel Numbers
2 How to Track EMS Waybills and Locate Parcels
Tracking EMS Waybills on the Website
Obtain the Waybill Number
The waybill number is a 13-character alphanumeric code found on the waybill that the EMS staff will give you when you ship a package. If you are the recipient, you can contact the sender to obtain the number or check your online order details.
Visit the EMS Website
Enter the Waybill Number
Enter the waybill number in the search box. You can track up to 100 waybills simultaneously, making it quick and convenient.
Tracking Results
You will now see three pieces of information on the screen:
- Parcel Information: This section will indicate whether you have received the parcel.
- Status Information: The time and location of the order are displayed here in detail.
- Delivery Information: When the parcel has been successfully delivered, this section will display the recipient’s information and the time of delivery.
For further reference:
Advantages:
- Quick and convenient, can be done anytime, anywhere
- Free of charge
Disadvantages:
- Requires a device with an internet connection
Tracking EMS via LiveChat Messages
Tracking EMS via LiveChat
To get answers to your queries, simply visit https://www.ems.com.vn/. Then, type your message in the chat box at the bottom right corner of the screen. EMS’s customer support team is available 24/7 to accurately address your concerns.
Advantages:
- Easy to ask questions
- No need to go through multiple steps
Disadvantage: Slightly slow response time
Tracking EMS by Calling the Hotline
Tracking EMS by Calling the Hotline
You can track your order anytime, anywhere. Just dial 1900 54 54 33, and a consultant will provide detailed information about your order.
Advantages:
- Easy to track
- Convenient, no complicated steps
Disadvantage: Incurs a fee
Tracking EMS by Sending an SMS
Tracking EMS by SMS
To check your order, compose a message using the following format: EMS ExxxxxxxxVN and send it to 8176.
Where ExxxxxxxxVN is the 13-character waybill number.
Note: The service fee for each tracking message is 1,000 VND. You cannot track multiple orders in a single message.
Advantage: Convenient and fast
Disadvantage: Incurs a fee
Tracking via Direct Messages on Zalo
Tracking via Direct Messages on Zalo
Visit https://zalo.me/847218404971118757 or scan the QR code to track your order and get answers to your queries. Customer support is available 24/7 on Zalo Web Online to assist you.
All information about your order is transparent and detailed. You can easily track your parcels anytime, anywhere without spending too much time. Hopefully, this article was helpful.
EMS Customer Support Channels:
- Hotline: 1900 54 54 33
- Zalo: https://zalo.me/847218404971118757
Advantage: Free of charge
Disadvantage: Slow response time
For further reference: during the Lunar New Year holiday.
3 Frequently Asked Questions about EMS Waybill Tracking
How to Track International EMS Waybills?
How to Track International EMS Waybills
How Long Does EMS Take to Deliver Packages?
Same-day delivery for documents and goods with pickup and delivery points in Hanoi, Da Nang, and Ho Chi Minh City.
Next-day delivery for orders from Hanoi to Da Nang, Ho Chi Minh City to Da Nang, and Hanoi to Ho Chi Minh City.
Delivery within 1-2 days to other major cities.
Delivery to districts and communes takes about 2-3 days.
How to Find the Phone Number of the EMS Delivery Person?
Online Tracking:
Visit the website: http://www.ems.com.vn, go to the tracking section, and enter the 13-character alphanumeric waybill number (e.g., EE705541231VN) into the tracking box. You will immediately receive information about the status of your shipment, including the waybill number (bill), sending time, receiving post office, current post office, waybill status, and delivery result. With this method, you can track up to 10 waybills simultaneously, which is very quick and convenient.
Hotline: Simply call our hotline number, 1900545433, and provide your waybill number. Our specialists will inform you of all the details about your shipment’s journey and delivery status.
The above are the methods for tracking EMS services that we have compiled. Hopefully, this will help you save time when tracking. Wishing you good health!
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