Fixing Facebook Comment Display Issue

Fixing the issue of invisible comments on Facebook is a common problem that occurs when using a mobile phone. How can you resolve this situation?

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Facebook is currently the largest social network with 2 billion monthly users, and commenting is one of the ways people interact with each other. However, sometimes Facebook does not display comments, significantly reducing the attractiveness of posts.

Why doesn’t Facebook display comments?

There are many reasons why Facebook does not display comments, such as unstable Internet speed (especially when up to 4/5 undersea cables are experiencing problems), app errors, posts being switched to private mode…

How to fix Facebook not displaying comments

1. Check Internet speed

First, you should access the Speedtest website (or install the corresponding app) and click Go to check the Internet speed you are using. If the result is significantly lower than the commitment of the Internet service provider (ISP), you should contact the customer service hotline for support or proactively restart the router.

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Check the Internet speed you are using. Image: MINH HOÀNG

Alternatively, users can temporarily switch to using 4G/5G to access Facebook.

2. Restart the Facebook app or refresh the News Feed

Restarting the Facebook app or refreshing the News Feed is the simplest way to check if the posts without displayed comments have been deleted or switched to private mode.

To restart Facebook, you can tap on the Recent virtual key on the screen, then swipe up the app to close and reopen it. If you are using gesture navigation, simply swipe up from the bottom of the screen and hold for about 1 second, then find the Facebook app and swipe up to close it.

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Restart the Facebook app. Image: MINH HOÀNG

3. Clear the Facebook cache

Over time, apps will generate junk files, causing things to sometimes not work correctly. To fix this, you can long-press on the Facebook icon on the screen and select App info, then click Clear data – Clear cache.

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How to clear the Facebook app cache. Image: MINH HOÀNG

If the above methods do not help resolve the issue, you can uninstall Facebook and reinstall it. Additionally, users should regularly update the Facebook app on their phones to the latest version through Google Play and the App Store to fix the issue of comments not displaying.

Above are the reasons why Facebook does not display comments and their corresponding fixes. We hope the information provided by Kỷ Nguyên Số is useful to you. Don’t forget to share with friends or leave a comment when encountering troubles during usage.

According to PLO

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Frequently asked questions

There could be a few reasons for this issue. It might be due to a change in Facebook’s API, a problem with the Facebook comments plugin, or an error in the website’s code that integrates the comments. Additionally, comments may not appear if there are issues with your Internet connection or if certain scripts are blocked by your browser settings or extensions.

To resolve this problem, you can try the following solutions: Keep your Facebook plugin up to date to ensure compatibility with the latest API changes. Check for any errors in the code where you’ve integrated Facebook comments and correct them. Ensure that your Internet connection is stable and try reloading the page. Review your browser settings and extensions to allow any blocked scripts necessary for displaying Facebook comments.

There are several alternative comment systems available, such as Disqus, Utterances, and Commento. These systems offer features like moderation tools, social media integration, and customizable designs. They can be easily integrated into your website, providing a seamless commenting experience for your users.

Facebook offers a range of customization options for its comments plugin. You can modify the color scheme, font, width, and number of comments displayed. Additionally, you can choose to sort comments by relevance or chronological order. These options allow you to seamlessly integrate Facebook comments with your website’s design and layout.

Using Facebook comments on your website offers several advantages. It allows users to comment with their Facebook accounts, increasing engagement and providing a familiar commenting experience. Facebook comments also facilitate social sharing, as comments can be shared on Facebook, expanding the reach of your content. Additionally, Facebook’s moderation tools help maintain a healthy discussion environment.