The Housekeeper’s Handbook: 5 Items to Avoid Using in Hotels

Introducing the often-overlooked havens of bacteria: your cozy blankets, plush towels, and yes, even your trusted coffee maker. Unbeknownst to many hotel guests, these seemingly innocuous items can harbor a multitude of microbes that are best left untended. It takes a discerning eye and a vigilant mind to navigate these potential pitfalls, ensuring a truly hygienic hotel experience.

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Not every item in a hotel room is as clean as you might think. Photo by Roberto Nickson/Unsplash.

Hotel housekeeping staff are typically responsible for cleaning 15-20 rooms during an 8-hour shift, averaging 20-30 minutes per room. Within this tight timeframe, they tidy up the room, change bed linens, replace towels, restock items, and take out the trash, among other tasks.

With so many responsibilities and such limited time, some tasks inevitably get rushed or overlooked, resulting in certain items not being as clean as guests might expect.

This is why some guests, notably Lisa Rinna, known for her role in The Real Housewives of Beverly Hills, have a habit of wiping down all surfaces with disinfectant wipes as soon as they enter a hotel room. While some may ridicule this practice, Tara Richardson, a former hotel housekeeper, confirms that there are indeed five items guests should be cautious about using due to limited deep cleaning.

1. Coffee Maker


Photo by Hilman Luthfi/Unsplash.

“Coffee makers are usually only cleaned on the surface because most hotels prioritize staff efficiency and the appearance of cleanliness over thorough sanitation,” Tara reveals. “This means that the inside of the coffee maker may harbor bacteria and even mold due to residual water that is not properly cleaned out.”

2. Ice Bucket


Photo by Monique Carrati/Unsplash.

You might assume that the ice bucket is safe from a hygiene perspective because it is lined with a thin plastic bag. However, Tara points out that not everyone uses it in this manner.

“The ice bucket is often just given a quick wipe-down with a cleaning cloth and a multipurpose cleaning spray and then reused for the next guest,” she shares.

3. Blankets and Duvets


Photo by Andrew Neel/Unsplash.

A duvet is a thick, fluffy bed covering that is filled with down, feathers, or wool and has a removable cover. Hotels favor duvets because they are easier to detach and clean.

During colder months, blankets and duvets are essential. However, Tara warns that these are among the least frequently sanitized items.

“Where I worked, unless the stains were very obvious and noticeable, blankets, bed linens, and duvets were only washed once a year. The same goes for mattresses, pillows, and curtains,” Tara says.

4. Towels and Bathrobes


Photo by Vije Vijendranath/Unsplash.

According to Tara, some hotels instruct staff to “not replace towels and bathrobes for new guests if they look clean.” This is done to prevent over-washing and to manage laundry loads.

If you prefer using freshly cleaned items, it is advisable to request them from the staff, as they are likely to have newly laundered or unused ones available.

5. Glassware


Photo by Julia Zolotova/Unsplash.

“At the hotel I worked at, drinking glasses and coffee mugs were only rinsed and quickly wiped down in the bathroom sink. They were not washed with soap or properly collected and washed in a dishwasher,” Tara discloses.

The former housekeeper recommends that guests bring their own disinfecting products when staying in a hotel. “I always carry disinfectant wipes to quickly clean items, especially light switches, remote controls, phones, desks, and doorknobs,” she says.

According to Zing

Frequently asked questions

Using hotel towels and linens for anything other than drying off and sleeping can be unsanitary and may damage the items. Spills and stains can be difficult to remove and may require special cleaning products or techniques. It’s best to bring your own towels and linens if you anticipate needing them for a specific purpose.

You can bring your own travel-sized towels or face cloths, which can be easily washed and reused. Alternatively, you can use disposable paper towels or makeup remover wipes for quick cleanups.

Many hotels have strict policies against the use of certain items due to the potential for damage or staining. For example, some hotels prohibit the use of hair dye or self-tanning products because they can stain linens, towels, and fixtures. It’s important to read the hotel’s policies before using any toiletries or cosmetics to avoid any accidental damage or additional cleaning fees.

Most hotels provide a small trash can with a plastic liner for sanitary products. If one is not provided, you can request one from the housekeeping staff. Alternatively, you can wrap the products in toilet paper or the provided plastic bag before disposing of them in the main trash can.

It’s important to inform the hotel staff as soon as possible. They will be able to assist you in resolving the issue and may be able to waive any fees for accidental damage. It’s always best to be honest and communicate any issues to the hotel during your stay to avoid unexpected charges.
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