The Ultimate Guide to Becoming a Gojek Partner: A Step-by-Step Tutorial

If you're looking to become a Gojek partner, then look no further! We will guide you through the entire process, step by step, ensuring a smooth and seamless journey towards becoming a proud member of the Gojek family.

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Are you interested in becoming a Gojek partner but don’t know where to start? Today, we’ll guide you through the registration process step by step.

1Prerequisites for Registration

Prerequisites for registration

Age: Gojek only accepts partners between the ages of 18 and 70. For partners over 60 years of age, a health examination certificate is required during registration.

Vehicle Type: Partners must have a motorcycle with an engine capacity of 90cc or above. Gojek does not accept vehicles without a sidecar, structurally modified vehicles, or very old vehicles.

Phone: Only phones with the Android 4.4 operating system or higher are supported.

2What Documents Are Required for Registration?

Prepare all necessary documents for registration as a Gojek partner

ID Card/Passport/Residence Card (CCCD):

  • ID Card must be valid for 15 years from the date of issue.
  • Passport must be valid for the period specified in the document.
  • Residence Card (CCCD) must be valid according to the specified period.

Driver’s License A1/A2

Vehicle Registration:

  • It does not have to be under the owner’s name.
  • For vehicles purchased on installment, the registration must have the stamp of the bank/financial company or be accompanied by an installment purchase dossier with the stamp of the capital support unit.

Compulsory Civil Motorcycle Insurance:

  • Valid insurance with a validity period that has not expired.
  • Information on the insurance policy must match the Vehicle Registration information.

Student ID/Curriculum Vitae/Certificate of Good Conduct/Criminal Record/Certificate of No Criminal Record:

  • Curriculum Vitae issued within the last 6 months (supported for running within 1 month).
  • Student ID with validity (supported for running within 1 month).
  • Certificate of Good Conduct issued within the last 6 months (supported for running within 3 months).
  • Criminal Record form No. 1 or No. 2 or Certificate of No Criminal Record issued within the last 6 months (supported for running indefinitely).

3Partner Registration Process

Step 1: Download the Go Partner app from the CH Play store and select “Register.”

Register on the Go Partner app

If you have previously registered with Gojek, you can log in directly without creating a new account.

Step 2: Enter your phone number > Enter the OTP code sent to your phone > Select Confirm.

Start by entering your phone number

To work with Gojek, partners must provide their phone number.

Example: If your phone number is 0901 979797, enter 901979797. After entering, select “CONTINUE.”

Note: Only enter the last 9 digits of the phone number, without spaces or punctuation.

When you receive the OTP code via SMS, please enter it into the app and select “CONFIRM.”

Step 3: Select the Two-Wheeler Driver option > Press Start

Be sure to select the two-wheeler driver option

Step 4: Fill in your personal information > Select CONTINUE > Take and upload photos of your documents > Press SUBMIT REGISTRATION and wait for a response from Gojek

Remember to fill in your information completely and accurately

Once you’re on the “Complete Profile” screen, please take clear photos and fill in your information accurately and completely.

The required images include a profile photo, ID card/passport, driver’s license, police verification, vehicle registration, compulsory civil liability insurance, and a photo of your vehicle.

Note: Uploaded images must be clear and not blurry, distorted, or overexposed. Providing images that meet the requirements will save time for both you and Gojek, as there will be no need for further editing or corrections.

Step 5: Bring the original documents to the Gojek Partner Support Center

Steps to bring original documents to the Gojek Partner Support Center

Once you receive a notification, please bring your original documents to the Gojek Partner Support Center for account verification, inspection, and to purchase equipment.

We hope that through this guide on the Gojek partner registration process, we have provided you with the necessary information and knowledge to successfully register as a Gojek partner.

Frequently asked questions

Anyone who is 21 years old and above with a valid driver’s license can become a Gojek partner. Additional requirements include having a registered vehicle that meets the platform’s standards, a smartphone with a data plan, and passing a background check.

Registration can be done through the Gojek app or website. You’ll need to provide personal and vehicle information, and consent to a background check. Once your registration is reviewed and approved, you can start accepting orders.

During registration, you’ll need to provide a valid ID, driver’s license, vehicle registration, and insurance. In some cases, additional documents like a business license or permit may be required.

There are no sign-up fees to become a Gojek partner. However, partners are responsible for their vehicle costs, fuel, and maintenance. Gojek may also deduct a small percentage of fees from each order to cover platform and service charges.

Gojek partners can use a variety of vehicles, including cars, motorcycles, and scooters. The vehicle must be in good condition, registered, and meet the safety and comfort standards set by Gojek.

During registration, you will be sent a verification code via SMS to the phone number provided. Enter this code into the app to verify your number.

Once your registration is approved, you’ll receive a confirmation, and you can start using the Gojek partner app to accept orders. You’ll also have access to training materials and support to help you get started.

Yes, Gojek partners can use the platform to deliver goods for their own businesses. This is a great way to utilize the service for your entrepreneurial ventures.

Gojek partners can enjoy various benefits such as flexible working hours, incentives for completing a certain number of orders, and access to exclusive partner events and communities. Gojek also provides insurance coverage and 24/7 support for its partners.

Payments are typically processed through the Gojek app, and you can choose your preferred method of receiving funds, such as direct bank transfers or mobile wallets.
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