“VNPost Delivery Services – Vietnam’s Premier Postal Delivery Network”

VNPost, or Vietnam Post, is the leading postal service provider in Vietnam, established in 2007. As a comprehensive postal corporation, it offers a wide range of services, building upon the strong foundation laid by its predecessor, VNPT.

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Nowadays, delivery services using VNPost (Vietnam Post) are becoming increasingly popular. Therefore, it is essential to have the skill of checking the status of your shipment.

Let’s explore the different ways to track VNPost shipments to know the whereabouts of your parcels!

1Overview of VNPost – Vietnam Post

Introduction to VNPost

VNPost (Vietnam Post) is the Vietnam Post Corporation, established by the State in 2007, operating in the postal sector based on the inheritance from the VNPT Group.

VNPost’s Services

  • Postal Savings Service
  • VNQuickPost Express Delivery Service
  • Telecommunications and Television Services
  • International Heavy Cargo Transportation Service
  • Collection and Payment Services
  • Mail Delivery Service via Vietnam Post

VNPost’s Value-added Services

  • Acceptance at the address: Vietnam Post will come to the customer’s address to receive the mail according to the signed contract or upon request.
  • Packaging: Based on customer requirements, Vietnam Post will provide packaging and package the mail accordingly.
  • COD Delivery (Cash on Delivery): Vietnam Post collects a sum of money from the recipient and will pay the sender in cash or via bank transfer.
  • Declaration of Value (V): In case the mail is lost or damaged due to Vietnam Post’s fault, the post office will compensate the customer according to the declared value of the mail at the time of acceptance.
  • Withdrawal of Mail: Stop delivering the mail to return it to the sender. This service only applies to parcels that have not exceeded the time limit or have not been confiscated or destroyed according to the law.
  • Change of Recipient’s Name and Address: Vietnam Post supports delivering the mail to a recipient/address that is different from the information on the mail. This service only applies to parcels that have not exceeded the time limit or have not been confiscated or destroyed according to the law.

VNPost’s Rate Table

VNPost allows customers to look up rates in a more flexible and detailed way by accessing the website: http://www.vnpost.vn/vi-vn/tra-cuu-gia-cuoc

  • Enter information about the sender’s and recipient’s locations and the weight of the goods
  • Click “Search” to get a reference rate

Calculate shipping rates

EMS Express Delivery Rate Table

Rates exclude fuel surcharges, remote area surcharges, and 10% VAT

Weight (g) Intra-city Intra-region Da Nang Hanoi/Ho Chi Minh City Inter-region
0 – 100 15,909. Free COD collection under VND 3 million. Free return shipping 12,500 13,500 13,500 14,000
101 – 250 15,909. Free COD collection under VND 3 million. Free return shipping 16,500 21,500 22,000 23,000
251 – 500 15,909. Free COD collection under VND 3 million. Free return shipping 23,500 28,000 28,600 29,900
501 – 1000 Free COD collection under VND 3 million. Free return shipping 33,000 40,900 41,800 43,700
1001 – 1500 Free COD collection under VND 3 million. Free return shipping 40,000 52,800 53,900 56,400
1501 – 2000 Free COD collection under VND 3 million. Free return shipping 48,500 59,500 63,500 67,500
Every additional 500g 2,300 3,800 9,000 10,000 11,000
Transit time Next day 24 – 48 hours 24 – 48 hours 24 – 48 hours 48 – 72 hours

Parcel Rate Table – VN Post

Weight Intra-province Intra-region Hanoi <-> Da Nang Near region Hanoi <-> Ho Chi Minh City Inter-region
Up to 100gr 6,500 6,500 6,000 7,000 6,500 7,000
Over 100gr to 250gr 8,000 8,000 7,000 8,000 7,500 8,500
Over 250gr to 500gr 10,000 10,000 10,000 11,000 10,500 11,500
Over 500gr to 750gr 12,000 15,000 14,500 16,000 15,000 16,500
Over 750gr to 1000gr 13,500 17,000 16,000 18,000 16,500 18,500
Over 1000gr to 1250gr 15,500 19,000 18,000 20,000 18,500 20,500
Over 1250gr to 1500gr 16,500 21,000 20,000 22,000 20,500 22,500
Over 1500gr to 1750gr 18,500 23,000 21,500 24,000 22,000 24,500
Over 1750gr to 2000gr 20,000 25,000 23,500 26,000 24,000 26,500
Every additional 1kg 2,800 2,800 3,600 4,000 4,500 5,000

Note: The maximum weight for a parcel is 30kg. The rate table excludes a 10% fuel surcharge, a 20% district surcharge, and 10% VAT.

2Tracking VNPost Shipments

Track VNPost Shipments on the VNPost Website

When you ship with VNPost, the staff will give you a waybill with detailed information about your shipment, including a 13-digit barcode containing the mail code.

Then, access the VNPost website and enter the waybill number in the search box to track your shipment.

Track VNPost Shipments via Text Message

To check a VNPost waybill via text message, simply compose a message following the syntax provided. The message will then reply with the information about your shipment.

Note: You will be charged a service fee of VND 1,000 per text message for shipment tracking. This method is not feasible if you want to track multiple waybills simultaneously. Rates are for reference only as of December 18, 2020, and can be found at ems.com.vn.

Track VNPost Shipments

For reference: A quick and easy way to track VNPost shipments

3List of VNPost Post Offices

Find Nearby VNPost Post Offices

Find VNPost Post Offices via the Website

You can easily find VNPost post offices by accessing: http://www.vnpost.vn/vi-vn/buu-cuc/tim-kiem

Then enter the information about the province, city, or district you want to search for, and the system will provide a list of available post offices.

Find VNPost Post Offices

Find VNPost Post Offices via the My Vietnam Post App

After downloading the My Vietnam Post app on your phone

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Frequently asked questions

VNPost is Vietnam’s leading postal service provider, offering a wide range of delivery services to meet the needs of individuals and businesses alike. They offer standard mail delivery, express delivery, logistics services, and even financial services such as money transfers and bill payments.

VNPost boasts an extensive delivery network that covers all 63 provinces and cities across Vietnam. This includes a vast infrastructure of post offices, delivery vehicles, and even motorcycles to reach more remote areas.

VNPost offers reliable and affordable delivery services with a focus on customer satisfaction. They provide real-time tracking, flexible delivery options, and a dedicated customer support team. VNPost also has a strong presence in rural areas, ensuring that even those in remote locations can access their services.

VNPost’s delivery process is straightforward. You can drop off your parcel at any VNPost post office or schedule a pickup. They will then transport and deliver the parcel to the recipient’s address, providing updates and tracking information along the way.

Yes, VNPost offers a range of additional services. This includes logistics solutions such as warehousing and inventory management, as well as financial services. They also provide e-commerce support, helping businesses sell and deliver their products online.