Lately, Lalamove delivery service is gaining popularity. Join us in exploring the overview of Lalamove services and how to track orders to know where your shipment is!
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1 Overview of Lalamove Delivery Service
Introduction to Lalamove Delivery Service
Overview of the Lalamove brand
Lalamove is an application that helps users create delivery orders very quickly and reliably. It supports sellers in delivering goods to distant customers without their own shipping service, and also assists users in moving when relocating.
For sellers and small and medium-sized enterprises, Lalamove is considered a superior transportation solution that reduces costs, optimizes service quality, and streamlines the goods delivery process.
Lalamove Services
- LalaNOW: Super-fast delivery within 60 minutes by motorbike
- Lala2H: Quick delivery within a maximum of 2 hours by motorbike
- LalaTRUCK: Delivery by 500kg and 1-ton trucks
Lalamove’s Additional Services
One point to note when using Lalamove’s services is the additional fees:
- Night Fee: VND 5,000 per trip
- Holiday Fee: VND 5,000 per trip
- Additional Stop: VND 5,000 per stop
- Hand-to-hand Delivery: VND 5,000 per trip
- Return to Pickup Point: VND 25,000 per stop
The surcharges will be automatically added to the order value.
Highlight
- Super-fast delivery of food, documents, parcels, etc.
- Transportation of large-sized and heavy cargo.
- Diverse transportation needs such as motorbikes and trucks.
- Display of estimated price and delivery time.
- Real-time tracking of driver information and location, and cargo insurance.
Lalamove Price List
Delivery by Motorbike
| Service Name | Initial Fee | Initial Distance | Incremental Fee |
|---|---|---|---|
| LALANOW | VND 20,000 | 4km, return to pickup point +VND 25,000 | +VND 5,000 per additional km |
| LALA2H | VND 20,000 | 5km | +VND 4,000 per additional km |
LalaNOW: Intra-city delivery by motorbike within a maximum of 60 minutes
- First 5km: VND 25,000
- From 5th km: VND 5,000/km
- Additional Stop: VND 5,000/stop
Lala2H: Intra-city delivery by motorbike within a maximum of 2 hours
- First 4km: VND 19,000
- From 4th km: VND 4,000/km
- Additional Stop: Not supported
Optional Services:
| Hand-to-hand Delivery | VND 5,000 |
| Return to Pickup Point | VND 25,000 |
| Night/Holiday Delivery: | VND 5,000/order. |
Cash Collection Service:
| Below VND 500,000 | Free |
| Below VND 1,000,000 | VND 5,000 fee |
| Below VND 2,000,000 | VND 10,000 fee |
| Below VND 3,000,000 | VND 15,000 fee |
The motorbike service is applicable to orders weighing up to 30kg and with a maximum size of 40x40x40 cm.
Delivery by Truck
Half-ton Truck
| First 4km | VND 160,000 (minimum fee) |
| From 4 to 10km | VND 22,000/km |
| From 10km onwards | VND 15,000/km |
1-ton Truck
| First 4km | VND 220,000 (minimum fee) |
| From 4 to 10km | VND 30,000/km |
| From 10km onwards | VND 24,000/km |
Lalamove’s Rules on Delivery Time
How to track Lalamove waybills
When you place an order, your order will go through the following five statuses:
- Finding: The order is being assigned a driver by the system
- In Progress: The driver has accepted the order and is on the way to pick up the goods from you.
- Confirm Invoice: This represents the delivery contract. It confirms that the driver has picked up the goods from the seller.
- Pay Invoice: The invoice has been paid, and the driver has started moving towards the delivery point.
- Completed: Delivery successful
Tracking Lalamove Waybills on Mobile Phones
To track Lalamove waybills on your phone, install and log in to the Lalamove delivery app. Then, follow these steps:
Tracking Lalamove waybills on mobile phones
In addition, with real-time tracking, Lalamove allows sellers to monitor and update the status of their orders at every stage. You can see where the driver is and receive instant notifications when the recipient signs for the delivery.
Sellers can also send order tracking information to the recipient so that they can estimate when the order will arrive.
3 Lalamove Post Office List
How to Find the Nearest Lalamove Post Office
To be updated
List of All Lalamove Post Offices
To be updated
Lalamove post office list
4 Frequently Asked Questions about Lalamove Services
What is Lalamove’s Customer Service Hotline Number?
To contact Lalamove’s customer service hotline, call 02873046686.
Does Lalamove Work on Sundays?
Lalamove operates 24/7, so you can place orders anytime you need to send or receive goods, even on Sundays.
How Long Does Lalamove Take to Deliver?
Lalamove is a super-fast 24/7 delivery application that meets customers’ urgent delivery needs. We are a same-day delivery service that will connect your order with the nearest driver in just a few seconds!
How to Contact Lalamove Delivery Personnel?
To contact your driver about an order, select the order from the “Orders” section, then press “Call Driver” to get in touch.
What Items Does Lalamove Prohibit from Transporting?
Lalamove does not transport passengers or pets, as well as chemicals, flammable substances, or objects that may pose a danger to the safety and health of our drivers, and/or items prohibited by law.
Are There Any Conditions for Lalamove to Transport Goods?
