Exploring Causes and Solutions for Issues With Water Purifiers Not Heating or Cooling Water

Green Electronics has identified a concern with one of their water filter machines after it stopped providing hot and cold water. Find out what could have caused this issue and how it can be rectified in the article below!

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Filter Does Not Heat Water

Hot Water Power Switch Not Activated

  • Cause:

Typically situated on the side or rear of the water filter, you will find a power switch designed to activate or deactivate the hot water capability. It is crucial to remember to toggle this switch during usage, as failing to do so will prevent the water from heating up effectively.

To enable the provision of hot water for the household, please activate the switch labeled in red color on the water filter. By doing so, you will initiate the hot water functionality of the machine.

Power switch for hot water is not turned on

Safety Switch Tripped After Hot Water Tank Emptied

  • Cause:

If the hot water tank is empty, the machine’s hot water relay will automatically trip for user safety. This precautionary measure prevents potential fire hazards and other dangers during usage, resulting in the inability of the water filter to produce hot water.

  • Solution:

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To ensure safety, begin by powering off the machine. Then, carefully open the machine’s back cover and locate the safety switch. Activate the relay by pressing the switch into the correct position. Replace the back cover, connect the power supply, and switch on to enable the hot water function.

Hot water tank is empty, safety switch (hot water float) is tripped

Damaged or Clogged Control Circuit, Switch Float, or Hot Water Draw Off Valve

  • Cause:

After a period of usage, certain components of the water filter, including the control circuit, switch float, and hot water draw-off valve, might become obstructed or impaired due to various external factors. Consequently, the water filter loses its ability to produce hot water.

  • Job Solution:

Please ensure to thoroughly inspect the following components: control circuit, switch float, and hot water draw-off valve. In the event of any identified damage, it is essential to promptly replace these parts to guarantee the optimal functioning of the machine and the production of hot water.

Control circuit, switch float, or hot water draw off valve is damaged or clogged

The Last Two Hours without a Safety Lock Open

  • Cause:

To prioritize user safety, water filter manufacturers have implemented a safety lock feature that limits the machine’s operation until it is opened. As a result, the production of hot water is only possible when the safety lock is open.

  • Solution:

To resolve the issue, simply close the hot water faucet. As a result, the safety lock will automatically disengage, allowing the hot water function on the water filter to resume its normal operation.

Safety lock is not opened

Cold Water Not Produced by Water Filter

Cold Water Power Switch Not Activated

The water filter is outfitted with a red power switch for the hot water and a green power switch for the cold water. When using the filter, it is important to ensure that the green power switch is set to the ON position. If the green power switch is set to OFF, the water in the tank will not be cooled.

  • The solution is as follows:

The solution is quite straightforward. Once you have initiated the water filter, ensure to activate the power switch for the cold water, setting it to the ON position. This action will enable the machine to commence the cooling function and maintain a constant supply of cold water.

Power switch for cold water is not turned on

Factory Shutdown Caused by Failing Cooling System

  • The cause of the issue is as follows:

If your water filter suddenly stops producing cold water, it is highly probable that the cooling block on the machine is malfunctioning. This issue prevents the machine from effectively supplying cold water for the household’s requirements.

Please ensure to inspect the cooling block of the machine for proper functioning, coolant leakage, or any signs of damage. In case of any damage to the block compromising its efficacy, immediate replacement is highly recommended to prevent any adverse impact on the cooling process.

Malfunctioning cooling block

Warning: Machine Placed Near Wall Overheats

  • Cause:

Insufficient spacing between the water filter and the wall can hinder heat dissipation, leading to suboptimal cooling performance. In such instances, the cold temperature is unable to effectively transfer to the aluminum foil in the cold water tank, resulting in inadequate cooling of the water.

  • The solution to this problem is as follows:

Create a sufficient gap between the machine and the wall, door, or shelf. The machine should be positioned at least 10cm away from the wall. Before moving the machine, be sure to unplug it and handle it with care to avoid tilting or falling.

Machine placed too close to the wall

This article provides valuable insights into the causes and solutions for water filters that do not produce hot or cold water. By referring to the aforementioned information, it is hoped that users will be able to effectively address this issue and optimize the functionality of their water filters.