Gmobile Helpline – Gmobile network’s 24/7 customer care hotline

You are using Gmoile’s service but don’t know what is Gmobile hotline to contact when you have a problem that needs to be resolved? Then you can refer to the list of customer care hotlines of this network in the article below!

General introduction to Gmobile

Gmobile, also known as Gtel Mobile JSC is a Mobile Telecommunications Joint Stock Company. Established on July 8, 2008, the company operates and uses the BeelineVN brand, but in September 2012, the brand was replaced by a new name, Gmobile with the slogan “Think new – Do new”.

Not only changing the brand name, Gmobile has made continuous efforts to attract and retain customers. In addition to providing beautiful phone numbers, the company has also introduced attractive packages such as Big Zero, Billionaire,… Along with that are dedicated and meticulous customer care services through various channels, including the 24/7 Gmobile hotline.

24/7 Free Gmobile hotlines

What is Gmobile hotline number?

Currently, Gmobile is providing 2 general support hotlines for all customers, which are 1900 0292 or 0598 247 247. Both numbers are available 24/7 so whenever you have questions, concerns, or encounter problems, you can contact these hotlines. Gmobile’s hotline operators will answer your questions, handle issues, or receive your comments quickly and in detail.

Functions of Gmobile 24/7 hotline

Gmobile hotline has the function of supporting and solving all customer questions regarding the company, products, and services provided by Gmobile.

• Support for looking up Gmobile’s stores, branches, and transaction offices.
• Call information, Gmobile network payment information.
• Instructions for Gmoblie network registration, 4G, 5G Gmobile installation guides.
• How to activate the SIM, transferring networks while keeping the number, locking a phone number.
• Accepting customer comments and feedback on product quality and services.

Other Gmoile service hotline

In addition to the general hotline, Gmobile also deploys many other hotlines to provide the best support and care for customers.

Postpaid subscriber hotline

0993 888 198 hotline is dedicated to supporting postpaid Gmobile subscribers. This channel supports and answers issues related to payment, postpaid SIM technical issues, activation or deactivation of services as requested, SIM lock when losing a phone,…

Telecommunication services provider hotline

If you have questions or want to use Gmobile’s telecommunication services, you can contact one of these 2 hotline numbers:

• In Hanoi: 0996 881 819.
• In Ho Chi Minh City: 0995 247 247.

Cooperative subscriber hotline

Gmobile not only provides Gmobile SIM cards but also collaborates with many other network providers to create cooperative subscriber types such as Gmobile – VinaPhone, Gmobile – Mobifone, Gmobile – Vietnamobile. For these cooperative subscribers, Gmobile has also deployed a special support hotline 0993 196 196.

Agency and Distributor hotline

0993 666 199 hotline functions to support distributors and agents regarding information such as implementation procedures, post-sale transaction policies of Gmobile.

Why is there no answer when calling Gmobile hotline?

In the process of using SIM cards, there are many issues and countless questions that need to be answered. Moreover, the number of Gmobile users is quite large so every day, the customer care department of this unit can receive hundreds of support calls from customers. Therefore, occasionally, Gmobile’s hotline system may be overloaded. In that case, you should turn off your phone, wait for about 5 – 10 minutes, then call again or you can also refer to other contact channels.

Other contact channels besides Gmobile hotline

In addition to the hotline, Gmobile also provides many other customer support channels. Therefore, if it is not convenient to call the hotline or no one answers, you can use other contact methods such as:

Gmobile address:

• In Hanoi: 105 Nguyen Tuan, Thanh Xuan Trung Ward, Thanh Xuan District, Hanoi.
• In Ho Chi Minh City: 47A Pham Viet Chanh, Nguyen Cu Trinh Ward, District 1, Ho Chi Minh City.

Email information:

• General customer care email: [email protected].
• Email to support Vietnamobile network conversion cooperation: [email protected].
• Email to support distributors and agents: [email protected].

Social media:

• Facebook Gmobile.
• Zalo Gmobile.

Conclusion

Above is all the information about Gmobile hotline. Feel free to contact when you have any questions so that Gmobile hotline operators can advise and answer in a timely manner!