Technology

A Detailed Guide on How to Quickly Look Up Phuong Trang Shipping Number in a Snap

Looking up the shipping status with Phuong Trang is something that many customers want to know when they need to check the status of their goods sent through FUTA Express service. So how can you perform this lookup? What device should you use? FPT Shop will guide you through all the details in this article.

Administrator

20 February, 2024

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Phương Trang Bus provides a cargo transportation service called FUTA Express. So how does one track a Phuong Trang delivery? Here are the detailed steps.

About FUTA Express

Before we dive into the details of tracking a Phuong Trang delivery, let’s take a look at some information about this service. FUTA Express is a parcel delivery service provided by Phuong Trang Bus. FUTA Express was the first company to be granted a license to operate in the Postal sector, specializing in passenger and cargo transportation in 2012.

After more than 10 years of operation, FUTA Express has been diversifying its services to offer customers more options, including:

Door-to-door delivery: Customers’ goods and parcels will be delivered directly to the recipient’s provided address.
Pickup and drop-off at FUTA Express offices: Goods and parcels can be delivered to FUTA Express offices, and the recipients can pick them up at designated Phuong Trang branches.
Same-day delivery: Urgent deliveries within the same area will be expedited for same-day arrival.
Timed delivery: Goods and parcels will be delivered at the requested time as initially specified.
Delivery for individuals and e-commerce businesses: Applicable to individuals and online sellers with a large quantity of regular orders.

How to track a Phuong Trang delivery

Tracking a Phuong Trang delivery is straightforward and can be done online on any internet-connected devices such as phones, laptops, tablets, or PCs. The process is quick and provides instant tracking results.

Here’s how to track a Phuong Trang delivery:

Step 1: On any web browser on your device, visit the FUTA Express website at this link.

Next, enter the order tracking code in the provided box and click Track Order.

Step 2: Immediately, the system will display the next interface with complete delivery information of your tracked order. Here, you can track the delivery status including acceptance, transportation, arrival, and delivery.

How to check Phuong Trang shipping fees

Prior to sending your goods, you can proactively check the shipping fees to compare with other providers or to determine if the rates are suitable for your needs.

Here’s how to check the FUTA Express shipping fees:

Step 1: Access the FUTA Express website > Choose Quick Quote.

Step 2: Enter the required information as instructed by the system to calculate the shipping fees for you.

Sender’s information:

Customer code (if applicable).
Sending office: Choose one of FUTA Express’s branch offices.
Receiving office: Choose one of FUTA Express’s branch offices.

Payment details:

Goods type: Choose from the dropdown menu (Bicycles, electric bicycles, parcels, televisions, etc.).
Select service type: Delivery at office, door-to-door delivery, two-way pickup and delivery, delivery with pickup at office.
Weight, length, width, height.
Number of packages.
Value of goods.

Then, click Quick Quote.

Step 3: The system will display a Provisional Price Table for your reference.

Frequently Asked Questions about tracking Phuong Trang deliveries

In addition to tracking a Phuong Trang delivery, there are still many common questions regarding FUTA Express’ cargo transportation services. Here are some common questions and answers.

What is Phuong Trang’s hotline number?

If you are unable to track a Phuong Trang delivery using the hotline as instructed above, you can contact the FUTA Express hotline at 1900 6767 or visit the FUTA Express headquarters located at 335 – 337 Le Hong Phong, Ward 2, District 10, Ho Chi Minh City.

Are FUTA Express service fees the same for all shipments?

Depending on the type of transportation service chosen by customers, the service fees for the same type of goods may vary.

What type of goods does FUTA Express not accept for shipment?

FUTA Express does not accept the following types of goods for shipping:

Items that are flammable, explosive, hazardous, unhygienic, and environmentally harmful.
Vietnamese currency, valuable Vietnamese and foreign papers, etc.

Does FUTA Express offer packaging services?

In cases where customers are unable to package their goods safely and appropriately, FUTA Express provides packaging services at an additional cost.

Does FUTA Express offer Cash on Delivery (COD) services?

Currently, FUTA Express does not offer COD services to individual customers.

Does FUTA Express offer door-to-door delivery?

FUTA Express supports door-to-door delivery within a range of 5 – 10km, from the delivery office to the requested location.

For contracts or larger shipments, customers need to contact the customer service hotline to connect with the delivery team, and you will receive the goods from the assigned team.

How does FUTA Express handle lost or damaged goods?

If goods delivered by FUTA Express are damaged or lost, customers need to contact the FUTA Express hotline and provide information about that shipment. Then, you will be guided through the procedure and provided with the appropriate solutions.

What information is required for pickup at FUTA Express?

When picking up goods at FUTA Express, you will receive a message with the receiving address after accepting the goods. Additionally, the recipient’s name as given on the order information form must bring their ID card, citizen card, passport, or driver’s license for verification.

How long does FUTA Express take to deliver goods?

The delivery time is not fixed and depends on various factors. In some cases, the delivery time may also vary from the previously committed time. In such cases, FUTA Express will contact the customer directly.

How can I contact FUTA Express?

In addition to contacting the hotline, you can also use several online channels, such as:

Website: Home – FUTA Express
Email: [email protected]
Facebook: FUTA Express
Submit feedback, questions, requests: Contact – FUTA Express

Conclusion

Above is a detailed guide on how to track a Phuong Trang delivery quickly and accurately on the FUTA Express website. It is hoped that this guide will help you easily keep track of your shipment’s status.

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To apply the tracking method, you need a device with internet connectivity. You can use a smartphone, tablet, or laptop. If you don’t have a suitable device, visit FPT Shop and choose one right away.

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Frequently asked questions

Go to the Phuong Trang website and locate the ‘Track’ option on the homepage. Enter your shipment or order number in the box provided and click ‘Search’. You’ll then be able to view the delivery status of your parcel, including any updates and estimated delivery times.

You’ll need your unique shipment or order number, which can be found on your order confirmation email or receipt. Enter this number into the tracking box on the Phuong Trang website to get updates on your delivery status.

Yes, you can track your parcel on your mobile device by downloading the Phuong Trang app, which is available for both iOS and Android devices. Simply open the app, log in to your account, and access the tracking feature to get real-time updates on your delivery.

If you don’t have access to the website or app, you can also track your shipment by contacting Phuong Trang’s customer service team. They can be reached via phone, email, or live chat, and they will be able to provide you with updates on your delivery status.

In the event of a delay or if your parcel is missing, you can use the tracking feature to identify the last known location of your shipment. You can then contact Phuong Trang’s customer support for further assistance. They may be able to provide additional information or help you initiate a lost package investigation.