4 Ways to Look up Mirae Asset Loan and Important Notes

Mirae Asset is a reputable financial institution that many customers trust to choose and use the borrowing services provided by Mirae Asset. After completing the loan procedures, there will certainly be times when customers need to look up their Mirae Asset loans. So how do you go about this process? FPT Shop will help you find out.

Overview of Mirae Asset

Before going into detail about how to look up Mirae Asset loans, let’s take a look at some information about this financial institution. Mirae Asset Vietnam is a subsidiary of the Mirae Asset Group from South Korea. This is one of the leading financial companies in the world with a system of over 200 branches in 15 countries. At present, Mirae Asset is investing in major service groups including financial management, financial investment, and life insurance.

Mirae Asset has been present in Vietnam since 2006 and officially started operating in 2011. The company’s goal is to help customers access effective and secure sources of capital. In line with that goal, Mirae Asset focuses on investment management strategies while improving its products. Currently, Mirae Asset provides Personal Cash Loans, Consumer Loans, and Secured Loans. After more than 10 years of development in Vietnam, Mirae Asset has built a wide network with more than 40 representative stores, 5,000 employees, and serves over 1 million customers nationwide.

During its development, Mirae Asset has also achieved many accomplishments, such as recognition for what the company has brought to customers. Some examples include:

• Best-growing financial company in Vietnam in 2017 – 2018.
• The most breakthrough consumer finance company in Vietnam in 2019.
• The fastest-growing securities company in terms of capital during the period 2016 – 2019.

What is a Mirae Asset loan agreement?

Simply put, a Mirae Asset loan agreement is an agreement in which Mirae Asset will provide the customer with a loan amount based on the customer’s needs. When the agreed-upon term in the contract is reached, the customer must pay both the principal and interest to Mirae Asset.

In case of late settlement, depending on the time and agreement stated in the contract, the customer will be subject to additional penalty fees to Mirae Asset.

When do you need to look up your Mirae Asset loan?

Usually, customers will look up their Mirae Asset loans in the following cases:

• When they forget the monthly payment date.
• When they lose or forget the loan contract code for Mirae Asset.
• When they want to check the amount of the loan that has been settled.
• When they want to check how much money is still needed for full settlement.
• When they want to check the repayment history.

Details of 5 ways to look up your Mirae Asset loan

There are many ways to help you look up your Mirae Asset loan, such as through the Mirae Asset website, ZaloPay app, My Finance app, Mirae Asset hotline, and the loan contract. Specifically:

Look up your Mirae Asset loan through the loan contract

Looking up your Mirae Asset loan using the loan contract itself is the fastest way to check. The contract clearly states all the necessary information and details in a clear and transparent manner. You just need to open the contract and search for the information you want to look up.

If you lose or misplace the contract and can’t find it, you can go to Mirae Asset’s transaction counter to request a copy of the contract. In case you cannot come in person, you can send a request via email to the address here or contact the hotline for assistance.

Look up your Mirae Asset loan through the website

Looking up your Mirae Asset loan through the Mirae Asset website is also a widely used method due to its convenience and speed, which can be done on multiple devices without the need to download additional apps.

The process is as follows:

Step 1: In the web browser of your device, access the Mirae Asset website at this address.

Step 2: Enter personal information including ID card/identity card number and phone number as requested. Then, select the checkbox I’m not a robot and click Search.

Immediately after that, detailed information about your loan will be displayed on the screen.

Look up your Mirae Asset loan through the My Finance app

Step 1: To do this, first, you need to download the My Finance app to your phone.

Downloading is very simple, you can access the App Store on your iPhone or CH Play on your Android phone and search for the app using the keyword My Finance. Then, press Get or Install to download the app to your device.

Step 2: After successfully downloading the app, proceed to register an account by selecting the Register option. Then, in the Register an Account section, enter the information including Full Name, ID card/identity card number, Phone number, Referral code, and check the box below to agree to the terms and conditions. Then, click on the Register button.

Step 3: You will receive an authentication code sent to your phone number. Enter the code accurately and then press Done. Next, create a password, confirm the password once again, and press Confirm.

Step 4: Select the Account section, and then select My loans. Here, you will see the information about your loan.

Look up your Mirae Asset loan using the ZaloPay app

The fourth method to look up your Mirae Asset loan is through the ZaloPay online wallet app with the following steps:

Step 1: Open the ZaloPay app on your phone.

Step 2: Select the Pay bills section and find the Pay loan option.

Step 3: Select Mirae Asset as the provider and enter the loan contract code. Then, you will see information about your loan.

Look up your Mirae Asset loan by calling the hotline

The Mirae Asset hotline is a department that helps answer questions and provide information to customers, including support for loan inquiries.

Step 1: Pick up your phone and call the hotline number 028 7300 7777.

Step 2: When you reach the hotline, provide the required information including Full Name, ID card/identity card, date and place of issue, permanent address, etc. to verify the customer’s information accurately and ensure information security, avoiding the risk of information disclosure.

Step 3: After successful verification, the hotline staff will provide you with information about your Mirae Asset loan.

Some notes when looking up your Mirae Asset loan

To facilitate the Mirae Asset lookup process, please note the following:

• If calling the hotline, please use the phone number you used to register for the loan at Mirae Asset to receive the fastest support.
• Prepare basic information such as ID card/identity card number, loan contract code when looking up via the hotline to avoid wasting time.
• When providing information, ensure that information is accurate and matches the information you used when signing the loan contract, especially the ID card/identity card number.
• Keep and carefully store the loan contract to avoid loss or misplacement.

Conclusion

Above is a detailed guide on 5 ways to look up your Mirae Asset loan. You can choose the appropriate lookup method based on your situation. If your phone has no internet connection, it is best to call the hotline. If you can look it up yourself, be proactive in accessing the website or using the mobile app.

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