Technology

5 Easy Ways to Quickly Look up Easy Credit Contracts and Get the Essential Information

Looking up your Easy Credit contract will help you stay on top of important information, especially payment deadlines to avoid late fees. So what are the ways to look up an Easy Credit loan contract? Follow this article to find out.

Administrator

31 January, 2024

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You have signed a loan contract with Easy Credit but have forgotten some important information. You want to look up your Easy Credit contract but don’t know how to do it. Don’t worry, FPT Shop will guide you in detail on 5 ways in the article below.

About Easy Credit

Officially launched in October 2018, Easy Credit is a financial company that operates with the purpose of providing consumer loans in Vietnam. The company aims to help Vietnamese customers access international standard consumer credit models and completely new service experiences. Easy Credit specializes in providing cash loans with good interest rates to solve financial difficulties or for investment and business purposes…

In order to optimize its loan products and financial system, Easy Credit always strives to build relationships and connect with numerous reputable banks and financial institutions. Some prominent names include:

Financial service providers: Viettel Money, MoMo, Payoo.
Bank partners: Sacombank, Vietinbank.

Thanks to its collaboration with leading financial partners, Easy Credit can ensure abundant and stable financial resources. Furthermore, the company also effectively utilizes new technology platforms to improve its services and provide the best customer experience.

What is an Easy Credit Contract?

Before learning how to look up an Easy Credit contract, you need to know what an Easy Credit contract is. Simply put, it is an agreement between the customer and EVN Finance Joint Stock Company. The contract contains detailed information about the loan, such as the loan limit, the loan term, the interest rate, etc.

What Information Can You Find by Looking Up an Easy Credit Contract?

When looking up an Easy Credit contract, customers can find all the information about their loan. This includes the following important details:

Loan term.
Loan amount.
Interest rate.
Amount of repaid debt.
Remaining debt.
Service fees.
Late payment fees (if applicable).

When Do You Need to Look Up an Easy Credit Contract?

Looking up an Easy Credit contract is a process for customers to check their loan information at EVN Finance. Through this process, customers can have a clear understanding of the repayment amount, repayment period, interest rate, payment history, etc.

After registering for a loan at EVN Finance and reaching the loan repayment period, the company will call customers to inform them. However, you should proactively look up your loan in the following situations:

If you forget the loan repayment date and do not receive any notification from EVN Finance.
If you want to proactively arrange your finances to make timely and reasonable repayments.
If you lost the contract or forgot the contract number.
If you want to know the payment history, remaining debt, and interest or other fees.

5 Ways to Look Up an Easy Credit Contract

There are several ways for customers to look up an Easy Credit contract, including through the website, Payoo, the customer service hotline, the contract itself, and directly at Easy Credit’s branches. Here are the details for each method:

1. Look Up Easy Credit Loan through the Contract

This is considered the quickest and easiest way to look up the information in your Easy Credit loan contract. Inside the contract, you will find all the necessary and transparent details. Simply open the contract and locate the information you need.

In case you have lost or misplaced the contract, you can go directly to Easy Credit’s counter to request a copy of the contract. Alternatively, you can contact Easy Credit’s hotline for assistance. The hotline will require you to provide personal information such as ID card, phone number, email, etc. After verification, they will send a PDF copy of your loan contract to your email address with all the necessary information.

2. Look Up Easy Credit Contract through Easy Credit’s Website

This method is quick and convenient as it can be done on various devices such as smartphones, laptops, and tablets, as long as you have an internet connection.

Here’s how to do it:

Step 1: In your device’s web browser, access Easy Credit’s homepage at https://easycredit.com and click on Loan Lookup in the top right corner of the screen.

Next, you will choose the type of loan you registered for from the 2 options: Personal Consumer Loan or Business Loan.

Step 2: Enter your accurate ID card / Citizen Identity Card and Phone number into the fields, and then click Submit.

Step 3: Immediately after, you will receive an OTP code sent to your phone number. Enter this verification code and click Continue.

After this process, the information about your loan contract will be displayed below, and you can search for the information you need.

3. Look Up Easy Credit Contract through Payoo

The second method to look up an Easy Credit contract is through Payoo. For those who don’t know, Payoo is an online payment system widely used by many people. Payoo also acts as an intermediary for e-commerce transactions, supporting users to perform quick transactions with just an Internet-connected device.

To look up an Easy Credit contract through Payoo, follow these steps:

Step 1: Go to the Bill Payment section on the Payoo website at https://payoo.vn, then select Installment Payment/Consumer Loan.

Step 2: Find and select Easy Credit.

Step 3: Then, enter the Loan Contract Number provided by Easy Credit and the verification code (CAPTCHA) in the box below. Immediately, the system will display the loan contract information at Easy Credit for you.

4. Look Up Easy Credit Contract through the Customer Service Hotline

The Easy Credit hotline is a department responsible for advising and answering customer inquiries. Besides, you can also contact the hotline to request assistance in looking up loan contracts if you are unable or do not want to do it online using the above two methods.

To contact the Easy Credit hotline and request assistance in looking up a loan contract, follow these steps:

Step 1: Pick up your phone and call the hotline number 1900 9696 10, then press CALL/OK.

Step 2: When connected to the hotline, explain to the operator that you want to look up your loan contract. At this point, the hotline will ask you to provide certain information such as your full name, ID card, contract number, etc.

Step 3: If the information you provide is correct, the hotline operator will proceed to look up and provide you with the information about the loan contract you want to know.

5. Look Up Easy Credit Contract Directly at the Branches

If you don’t have a device for online lookup and cannot contact the Easy Credit hotline, the only option left is to go directly to Easy Credit’s branches.

Step 1: Bring your ID card/Citizen Identity Card to the nearest Easy Credit branch. Currently, Easy Credit has representative offices in Hanoi, Ho Chi Minh City, and Da Nang. Specifically:

In Hanoi: Floor 14, 15, 16, Thap B, EVN Building 11 Cua Bac, Truc Bach Ward, Ba Dinh District, Hanoi.
In Ho Chi Minh City: Lot H (i) and I (ii), 9th Floor, SunWah Tower Building, 115 Nguyen Hue Boulevard, Ben Nghe Ward, District 1, Ho Chi Minh City.
In Da Nang: Lot A2.12, 30/4 Street, Hoa Cuong Bac Ward, Hai Chau District, Da Nang City.

Step 2: When you meet Easy Credit staff, inform them of your need to look up your loan.

Step 3: At this point, Easy Credit staff will ask you to provide your ID card/Citizen Identity Card and the contract number for the lookup.

Step 4: After the lookup is complete, the staff will provide you with the requested information.

Some Notes When Looking Up an Easy Credit Contract

To ensure a quick and convenient Easy Credit contract lookup process, please note the following:

Provide accurate information about your ID card/Citizen Identity Card and the phone number used when registering for the loan at Easy Credit.
The fastest and most accurate lookup method is to check directly on the signed contract. However, this method does not show the payment history.
When contacting the hotline, use the phone number you used when registering for the loan to receive the fastest support.
Easy Credit staff will not actively call and request personal information, so if you receive a call asking for personal information, do not provide any information.
If you have forgotten the loan repayment date, look it up immediately and remember it to avoid high late payment fees.
If you notice any inaccuracies in the lookup information, immediately contact the Easy Credit hotline so that staff can review and make corrections.

Conclusion

Above is a detailed guide on 5 ways to look up an Easy Credit contract for your reference. Depending on your specific situation, you can choose the appropriate method. If you have lost the contract, visit the branch or look it up online. If you can do it yourself, take the initiative to obtain accurate information, especially the repayment deadline, to avoid late payment penalties.

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