Technology

6 Easy, Fast, and Accurate Ways to Look Up PTF Contracts in 2024

Many people are interested in how to look up PTF contracts, especially those who have signed loan agreements with Postal Financial Company. In fact, there are numerous ways to accomplish this, such as through the website, hotline, visiting the branch office, or using an e-wallet.

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11 February, 2024

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Looking up PTF contracts helps customers always stay informed about important information, especially payment deadlines to avoid late fees. So what are the ways to look up PTF contracts? FPT Shop will find out with you.

Introduction to Vietnam Post Finance Company (PTF)

PTF is short for Vietnam Post Financial Company, a non-bank credit organization established as a One Member Limited Liability Company with 100% investment capital from Southeast Asia Commercial Joint Stock Bank (SeABank).

PTF is one of the leading reputable financial conglomerates in Vietnam today, providing attractive financial services to customers, aiming for a good quality of life. Therefore, PTF always seeks financial solutions and business strategies in which customers are the center to maximize customer satisfaction.

In 2021, PTF started deploying cash loan products and in November 2021, it was present in 17 provinces and cities with 18 branches nationwide.

Why do you need to look up PTF loans?

The trend of unsecured financial loans is becoming more and more popular due to its convenience and the ability to quickly mobilize capital for consumers at a reasonable interest rate. Many credit organizations providing this lending service have also appeared in the market.

When researching and looking for credit organizations that allow financial loans, customers are not only concerned about credibility, calculating their ability to repay interest but also want to be able to proactively look up contracts, easily track and understand their loan history.

Looking up loans will help customers know the following information:

Check the remaining balance, loan term, number of days/months remaining to complete the loan.
Manage payment deadlines or loans, thereby forming a reasonable repayment plan to avoid the risk of bad debts.
Check the settlement amount, related fees, typically late payment fees.
Check the contract number for periodic payments.

Details of 6 accurate ways to look up PTF contracts in 2024

Currently, PTF provides a lot of forms to look up PTF loans, allowing customers to easily and flexibly check and manage their loans anytime, anywhere.

1. Look up PTF contracts through the signed contract

This is the simplest and fastest way to look up loan information. Because all the necessary information is recorded in the contract. However, this method does not show transaction history. If you have lost or misplaced the contract, quickly go to the PTF transaction office to request a copy or contact the hotline to request it. PTF will send a PDF contract to your email.

2. Look up PTF contracts through the website

Looking up PTF loans through the website is one of the most popular methods due to its convenience and speed.

The steps are as follows:

Step 1: First, open a web browser on your device and access the PTF homepage at this address.

Step 2: Choose the Loan lookup section.

Step 3: Enter information in the required fields including: ID card/Citizen card, Phone number, Captcha code and click Send.

Note: The information you provide must match the information you used to register your financial loan file to query loan information.

Step 4: Next, you choose Loan query or Transaction history depending on your needs.

If you want to query the loan, select Loan query. At this point, you enter ID card/Citizen card into the search box and click Search. If the ID card/Citizen card information is correct, the screen will display information related to the loan such as the payment deadline, current overdue amount, upcoming payment amount, total current payment amount.
If you want to track detailed loan repayment transaction history, select Transaction history. You also enter your ID card/Citizen card into the search box and click Search. At this point, the screen will display detailed information about the transaction and the repayment history.

3. Look up the repayment contract at SEANET

The third way to look up PTF contracts is through SEANET but only applies to customers who have registered to use Internet Banking or Mobile Banking services at SeABank.

The steps are as follows:

Step 1: Download the SeABank application to your mobile phone or access SeABank’s Internet Banking service at this address.

Step 2: If you are an individual customer, choose For individual customers.

If you are a corporate customer, choose For corporate customers.

Step 3: Log in by filling in Username, Password and then click Login.

Step 4: After successfully logging in, you choose the Loan section. Then, at the Loan contract section, you click on the contract number.

All information about the loan repayment history, interest rate, amount to be paid, etc. will be displayed on the screen and you can follow any information you need.

4. Look up the installment contract at the transaction counter

If you do not have the appropriate device to look up online or cannot do it yourself, you can go directly to the PTF transaction office or SeABank transaction office for assistance.

Step 1: Go to the PTF office or the nearest SeABank transaction counter during business hours.

Step 2: When you meet the staff, inform them of the need to look up the PTF loan contract.

Step 3: The staff will ask you to provide information about the ID card/Citizen card number and the loan contract number. You provide accurate information for the teller to check.

After checking, the staff will inform you of all the loan information.

Postal Finance Company Address:

Hanoi: Floor 2, No. 3 Dang Thai Than, Phan Chu Trinh Ward, Hoan Kiem District, Hanoi City.
Ho Chi Minh City: 27B Nguyen Dinh Chieu, Da Kao Ward, District 1, Ho Chi Minh City.

5. Look up PTF contracts through the hotline

If you do not live near SeABank and PTF transaction offices, you can contact the PTF hotline for assistance. The hotline number is 1900 23 23 56. The hotline is available 24/7 to provide advice, answer questions, and handle customer requests quickly and timely.

The contact steps are as follows:

Step 1: Dial the phone and enter the number 1900 23 23 56 then press CALL/OK.

Step 2: The automated system will guide you to connect with the hotline staff within 1 – 2 minutes.

Step 3: When you reach the hotline staff, they will ask you to provide some information such as: Full name, ID card/Citizen card, loan contract number. You need to prepare this information in advance to save time.

If the information you provide is correct, the hotline staff will proceed to look up and inform you of the information.

6. Look up PTF contracts through electronic wallet applications

Currently, PTF has collaborated with many electronic wallet applications such as MoMo, ZaloPay, Viettel Money, VNPT Money, etc. Through these applications, customers can easily look up contracts or make online payments quickly. If you are using one of these e-wallets, you can look up online there.

How to pay off PTF loans quickly and simply

If the PTF contract is due but you cannot go directly to the transaction office, you can make online payments through 1 of the 4 methods below.

1. Pay off PTF loans through SeABank

If you are a SeABank customer and have registered to use SeABank’s Internet Banking service, please proceed to pay off PTF loans as follows:

Step 1: Download and open the SeABank application or access SeABank’s Internet Banking.

Fill in your login information including: Username, Password and click Login.

Step 2: When accessing the homepage interface of the SeABank app, you choose the Loan section.

Step 3: At this point, you choose the Contract number then click on the Loan contract section.

All complete information about the PTF loan will be displayed. You click Check then click Pay.

2. Pay off PTF loans through Online Banking service

You can also pay off PTF loans by transferring money to PTF’s account through digital banking channels such as Mobile Banking or Internet Banking that you are using.

Do it as follows:

Step 1: Access your Internet Banking and log in to your account.

Step 2: Choose the Transfer money section.

Step 3: Select Transfer money out of the account > Select SeABank > Enter the recipient account number 999000088888.

Step 4: Enter the amount to be paid and the transfer information according to the transfer information template and click Continue.

Note: Before the payment deadline, PTF will send a notification message to customers along with the following information:

Payment code: Each customer will have a corresponding Payment code for the loan contract with the format MGxxxxxxxxxx.
Payment date: You need to pay in full before this date to avoid late fees or affect your credit history.
Payment amount: Including the amount to be paid (principal + interest) and the collection fee.

3. Pay off PTF loans through the VNPT Money app

PTF is associated with the VNPT Money electronic wallet, so you can use this app to pay off loans quickly as follows:

Step 1: Open the VNPT Money application that you have downloaded to your phone > Choose View all in the Other services section.

Step 2: Choose PTF in the Finance – Insurance category.

Step 3: Enter the CCCD/ID card/Loan code number > Press Continue.

Step 4: Choose the loan you want to pay off > Press Pay.

Step 5: Choose the payment method, check the information > Press Continue.

Step 6: Select the payment source, then confirm the payment information > Press Pay.

After the payment is completed, the screen will display the transaction information.

4. Pay off PTF loans through the MoMo e-wallet

Similarly, if you are using the MoMo e-wallet, you can also pay off PTF loans through this app by following these steps:

Step 1: Open the MoMo e-wallet app on your phone and log in to your account > Choose the Pay off loans section.

Step 2: Choose All partners (or enter PTF in the search bar above).

Step 3: Scroll down and select Vietnam Post Financial PTF.

Step 4: Enter Loan information. In the Payment method section, you select Loan contract number/Loan code or CCCD/ID card then enter the corresponding information.

Press Continue.

(The payment code is the MGxxxxxxxxxx number that PTF sends to you).

Step 5: Check the contract information and enter the amount to be paid > Press Continue to complete the payment.

Temporary conclusion

So through this article, FPT Shop has provided you with detailed instructions on 6 ways to look up PTF contracts as well as 4 ways to pay off PTF loans. Depending on your needs, you will follow the corresponding content. Hope you can check the contract and be informed of the information in a timely manner to pay off the loan on time and avoid late payment.