Sometimes for various reasons you cannot log in to your Roblox account and don’t know what to do. The following article by FPT Shop will tell you 6 simple and effective ways to recover your Roblox account when the Gmail is changed!
Reasons for not being able to log in to your Roblox account
To resolve the issue of logging in to your Roblox account, first you need to identify the cause of this problem. Roblox is an adventurous role-playing game platform that takes players into a vast virtual world. Here, they have the freedom to be creative and build characters according to their own preferences. Roblox provides players with the ability to create and experience unique games from their own creativity. The friend and communication system also plays an important role, allowing players to connect and chat with friends anywhere in the world.
However, during the game, there may be issues such as forgetting passwords, not having access to email, or accounts being locked, hacked, banned, or changed emails… Therefore, knowing how to resolve the problem and recover your Roblox account is extremely important. These situations can cause disruptions when accessing your account and interrupt your gaming experience.
There are several reasons why you cannot log in to your Roblox account:
- Forgot password: You may have logged out of your account and then forgot the password to log back in.
- Violation of in-game regulations: Some behaviors that violate in-game regulations may result in your account being banned. In this case, you need to take the necessary steps to recover your Roblox account when banned.
- Account stolen: If you log in to your Roblox account on another device and forget to log out, it can lead to your account being stolen by someone else.
That is why you need to keep 6 ways to recover your Roblox account when the Gmail is changed, compiled by FPT Shop.
6 ways to recover your Roblox account when the Gmail is changed
There are many reasons why you cannot log in to your Roblox account. Therefore, follow the detailed instructions below to restore your account when hacked, banned, email changed, or password lost.
1. How to recover your Roblox account when hacked
Step 1: Access the Roblox Support Center via the following link: https://www.roblox.com/support.
Step 3: In the Username section, enter the name of your hacked Roblox account. In the Issue Details section, select the type of device you are using. Next, select Account Hacked or Can’t Log in in the Type of help category section, and then select Account Hacked.
Step 4: Copy and paste the following line into the Description of issue section: “Hello Roblox game creators. I was robbed by a bad guy and I need help from Roblox. Please help me get my account back. Thank you very much.” Then click Submit.
Step 5: Click on Verify to confirm the request.
Step 6: Complete the steps to verify the request. When you see the Request Received notification, click Ok.
Step 7: Check your email for any notifications from Roblox Support. The process of recovering your Roblox account can take 3 to 4 days.
If you follow these steps correctly, you will have a chance to recover your Roblox account and continue to experience great games on this platform.
2. How to recover your Roblox account when the Gmail is changed
If you don’t know how to recover your Roblox account when the Gmail is changed, you can follow these steps:
Step 1: Access the settings icon or the Setting option in the top right corner of the screen.
Step 2: In the Security section, you will be prompted to enter the PIN code previously set. After entering the PIN code, select the change Gmail link.
Step 3: You will see options to change Gmail. To recover your Roblox account when your Gmail is changed, you need to select the new Gmail to replace the one you want to use for your account.
Step 4: Check the inbox of your new Gmail for the confirmation code to change.
Step 5: After receiving the confirmation code, enter the code in the verification window on the Roblox page.
Step 6: The screen will display a notification that the Gmail has been successfully changed. This indicates that you have completed the process of recovering your Roblox account after the Gmail was changed.
3. How to recover your Roblox account when there is no Gmail
To recover your Roblox account when you are not using the original Gmail address, you can use the phone number method. However, this method only applies to Roblox accounts that are already linked to a phone number.
If your account is not linked to a phone number, you may need to contact the game’s support team for specific instructions.
Note: Recovering your Roblox account when there is no Gmail can be more complicated and not guaranteed to be successful like in other cases. Depending on the specific situation, the account recovery process can be difficult and may require support from the Roblox support team. If you encounter any issues during this process, it is best to contact Roblox support for specific guidance.
4. How to recover your Roblox account when banned
The following is the procedure to recover your Roblox account when banned due to inactivity for a year or violating Roblox’s regulations, terms, and policies. You can follow these steps:
Step 1: Access the email address registered with your Roblox account.
Step 2: Send an appeal email to [email protected] or [email protected].
Note: In the subject of the email, state “Account Banned.” This helps classify your account and increases the chances of successful recovery.
Step 3: In the email content, provide detailed information about the status of your account and why you believe your account should not be banned. Specify that your account has not been active for a year or explain the situation of the violations. Express a desire for a warning to avoid repeating mistakes.
Step 4: Sign the email with the name of your Roblox account to verify your identity.
Step 5: Send the appeal email and wait for a response from the Roblox support team. The process of recovering your Roblox account when banned usually takes some time to be reviewed, and you will usually receive a response within 24 hours.
5. How to recover your Roblox account when you forget your password
If you have linked your Roblox account to your email address, recovering your password is simpler. You can follow these steps to recover your password:
Step 1: Access the Roblox password recovery website at: https://www.roblox.com/login/forgot-password-or-username. Then, select the Password tab.
Step 2: Enter the email address registered with your Roblox account in the provided box. Then click Submit to start the password recovery process.
Step 3: Check the inbox of the email address you entered. Roblox will send you an email containing a link to perform a password recovery.
Step 4: In the email, select Reset Password.
Step 5: A new page will appear asking you to enter a new password. Enter your new password in the required box. Then click Submit to confirm the change.
Step 6: Your password recovery process is complete, and your password has been reset. Now you can use your new password to log in to your account.
6. How to recover your Roblox account on a mobile phone
Step 1: On the Roblox password recovery page, instead of entering your email address, click on the option Use phone number to reset password.
Step 2: At the step of entering the verification code, enter the phone number previously registered with your Roblox account.
Step 3: Then, click Send to receive an SMS message containing the security verification code. Note that this method only works if the phone number has been linked to the account previously.
Step 4: Enter the 6-digit confirmation code you received via SMS into the phone verification window.
Step 5: After entering the correct code, you will be redirected to a new page. Here, you will be asked to set a new password for your account.
Step 6: On the password reset page, enter your new password in the required box. Then confirm the password to complete the change.
Step 7: Click Submit to complete the process of recovering your Roblox account on your mobile phone.
After completing this process, you will have a new password. Use the new password to log in to your Roblox account, and remember to enter the password correctly and securely.
Time needed to recover a Roblox account
The time required to perform the Roblox account recovery process can vary depending on the specific reasons for the account recovery and the processing time from the Roblox support team. Typically, this process can take from a few hours to several days.
How to avoid losing your Roblox account
In fact, there are many ways to recover your Roblox account when the Gmail is changed, hacked, or banned… However, there are still reasons that can prevent you from recovering your account. Therefore, to avoid losing your account, you can take the following measures to protect your account:
- Use a strong and unique password: Ensure that you create a strong password, including at least 8 characters, including uppercase letters, lowercase letters, numbers, and special characters. Avoid using easily guessable passwords or the same password for multiple accounts.
- Do not share login information: Never share your password or login information with anyone, including friends or family members. If you want to play together with someone, use the multiplayer mode on Roblox instead of providing personal information.
- Verify your account: Roblox provides the option to verify your account through email or phone number. Verify your account to enhance security. In addition, you can also use other methods to recover your Roblox account if you forget your password.
Temporary conclusion
There are also no complicated ways to recover your Roblox account when the Gmail is changed. Just carefully follow the instructions provided by FPT Shop.
Hopefully, through this article, you have learned 6 simple and effective ways to recover your Roblox account when the Gmail is changed!
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To recover your hacked Roblox account, follow these steps:
- Access the Roblox Support Center via the link: https://www.roblox.com/support.
- Enter your name and the email associated with your account.
- In the Username section, provide the name of your hacked account. Select your device type and “Account Hacked” or “Can’t Log in” in the Issue Details.
- Copy and paste the following: “Hello Roblox game creators. I was robbed by a bad guy and I need help. Please help me get my account back. Thank you.”
- Click Submit and Verify the request.
- Check your email for notifications from Roblox Support. The recovery process can take up to 4 days.
If your Roblox account’s Gmail has been changed, follow these steps to recover it:
- Access the settings icon or the Setting option in the top-right corner of the screen.
- In the Security section, enter your PIN code and select the option to change your Gmail.
- Choose a new Gmail to replace the old one associated with your account.
- Check the inbox of your new Gmail for a confirmation code.
- Enter the confirmation code in the verification window on the Roblox page.
- You will receive a notification confirming the successful Gmail change, and your account recovery is complete.
Yes, it is possible, but it may be more complicated. If your Roblox account is not linked to a phone number, you will need to contact the Roblox support team for specific instructions. They will guide you through the recovery process, which may vary depending on your situation.
To recover a banned Roblox account, follow these steps:
- Access the email address registered with your Roblox account.
- Send an appeal email to [email protected] or [email protected] with the subject “Account Banned.”
- In the email, provide detailed information about your account status and why you believe it should not be banned. Specify if your account has been inactive for a year or explain any violations.
- Sign the email with your Roblox account name to verify your identity.
- Wait for a response from the Roblox support team. The review process usually takes some time, and you should receive a reply within 24 hours.
If you’ve linked your Roblox account to your email address, resetting your password is straightforward. Here’s how:
- Go to the Roblox password recovery page: https://www.roblox.com/login/forgot-password-or-username, and select the Password tab.
- Enter your registered email address and click Submit.
- Check your email inbox for a password recovery link from Roblox.
- Click Reset Password in the email.
- On the new page, create a new password and confirm it.
- Your password has now been reset. Use your new password to log in to your Roblox account securely.
Yes, you can recover your Roblox account on your mobile phone by following these steps:
- On the Roblox password recovery page, instead of entering your email address, choose the option to use your phone number to reset your password.
- Enter the verification code and your registered phone number.
- Click Send to receive an SMS with a security verification code.
- Enter the 6-digit confirmation code you received via SMS.
- You will be redirected to a new page where you can set a new password for your account.
- On the password reset page, enter and confirm your new password.
- Click Submit to complete the recovery process. You can now use your new password to access your Roblox account securely.
The time needed to recover a Roblox account can vary depending on the specific reasons for the recovery and the support team’s processing time. Typically, it can take anywhere from a few hours to several days.
- Use a strong and unique password: Create a password with at least 8 characters, including uppercase letters, lowercase letters, numbers, and special characters. Avoid easily guessable passwords and never use the same password for multiple accounts.
- Keep your login information confidential: Do not share your password or login details with anyone, including friends and family. If you want to play with others, use Roblox’s multiplayer mode instead of providing personal information.
- Verify your account: Enable account verification through email or phone number to enhance security. This also provides an alternative method to recover your account if you forget your password.