9 ways to quickly and easily look up Home Credit contract number using ID card

You want to look up your Home Credit contract number using your ID card but don’t know how to do it? Don’t worry, FPT Shop will guide you through the article below.

About Home Credit

Before learning how to look up your Home Credit contract number using your ID card, let’s take a look at some information about this financial organization.

Home Credit was established in 1997 in the Czech Republic. Currently, Home Credit is the leading consumer finance group and serves over 70 million customers worldwide with more than 133,000 employees.

Home Credit Vietnam was established in 2008 and is trusted by many customers due to its close relationship with reputable and strong banks. With over 15 years of operation in Vietnam, Home Credit has successfully built a network with over 7,000 service points in 63 provinces and cities nationwide.

Home Credit Vietnam has three main products: motorcycle installment loans, installment loans for household appliances and electronics, and cash loan repayment. Compared to loan packages at banks, Home Credit’s services have the advantage of easy loan procedures, without the need for many related documents. At the same time, customers do not need to mortgage their assets or provide personal identification. Competitive interest rates help customers save money.

What is a Home Credit installment contract?

When you borrow from Home Credit, you will receive a contract. This is the agreement between the lender (Home Credit) and the borrower (customer).

Accordingly, Home Credit will provide the customer with a sum of money. When it comes time to pay, the customer is obliged to pay the company the amount consisting of both the principal and the interest as stated in the contract. In the case of late payment, customers will have to pay a penalty fee as previously stipulated. The loan contract is an important document that customers need to keep and preserve carefully.

Why do you need to look up your Home Credit contract number?

Looking up your Home Credit contract number needs to be done regularly, especially in certain cases such as:

• Forgetting your Home Credit contract number.
• Forgetting the due date for monthly payments.
• Wanting to know the repayment history and amount paid.
• Wanting to know the remaining amount to plan payments actively.
• When late fees and monthly interest fees arise.

When looking up your Home Credit contract number, you will have all the information including the amount borrowed, interest rate, monthly payment amount, total amount to be paid by the end of the period, payment date, and related terms and conditions. This will prevent situations where you pay less or pay late, resulting in penalties and affecting your personal credit score.

9 ways to look up your Home Credit contract number using your ID card

Here are 9 detailed ways to look up your Home Credit contract number using your ID card that you can refer to:

1. Look up Home Credit payment via the website

This method can be applied on various devices, from phones to tablets, laptops, etc., as long as there is an Internet connection.

The detailed steps are as follows:

Step 1: Access the Home Credit website at this address > Select Consult and look up > Payment information.

Step 2: Enter the information needed to look up the payment including:

• Contract number: The number sent via SMS when you apply for financial lending procedures at Home Credit.
• ID card number: Matches the information used when registering for a loan.
• Verification code: The code displayed on the screen.

Then you press Look up to check the loan amount.

Step 3: Immediately after, the information will be displayed for you to keep track of, including: Contract number, total payment amount, contract signing date, product type, total loan payment periods, and current contract status.

If you want to view other details such as due dates, amounts owed, payment types, etc., you select the View payment schedule section.

2. Look up Home Credit contract number using the app

To look up your Home Credit contract number quickly and conveniently, it is best to download the Home Credit app to your phone. Currently, this app is available on both Android and iOS with simple download links.

• Download link for iOS: Here.
• Download link for Android:

Once you have the app, you can proceed as follows:

Step 1: Open the Home Credit app and log in with your Phone number (registered for installment payment).

Step 2: In the Home Credit homepage interface, select Loan in the Menu bar at the bottom of the screen.

Step 3: In the Loan section, select Manage loan to view contract information.

If you have successfully paid off your loan, select Loan history to look up the information of previous loans. Here, contract information is displayed in detail.

3. Look up the Home Credit contract number using the hotline

If you encounter difficulties in looking up your Home Credit contract number online via the website and app, or if you do not remember what the contract number is, you can contact the Home Credit hotline for advice and support.

Step 1: You can call one of the following two hotlines: 1900 633 999 or 1900 633 633.

Step 2: When talking to the operator, you need to provide your full name and ID card number to verify your identity.

Step 3: To look up Home Credit loan contract information, you can choose one of the following two methods:

• Ask the hotline officer to provide information on the loan balance, number of paid terms, and payment dates.
• Ask the hotline officer to send the credit contract to your personal email address. However, it may take 3 – 7 working days to receive this electronic contract.

4. Look up the Home Credit contract number through Payoo

Currently, Home Credit has partnered with many electronic wallets such as MoMo, ZaloPay, Payoo, Viettel Money, etc. Therefore, customers can completely look up or pay off Home Credit loans through these apps.

The steps to look up a Home Credit contract number through the Payoo website are as follows:

Step 1: Access the Bill payment service on the Payoo website at this address.

Step 2: Select Installment payment/consumer loan payment.

Step 3: Select the provider as Home Credit.

Step 4: Enter the following information: Contract number and Authentication code in the empty fields, then click Continue.

At this point, all contract information will be displayed on the screen for customers to follow up and check.

5. Look up the Home Credit contract number through ZaloPay

Looking up the contract number through ZaloPay is also very simple as follows:

Step 1: Access the Zalo app on your phone > Select Discover > Select ZaloPay.

Step 2: Select Loan payment > Select Home Credit.

Step 3: Enter your Customer ID > Press Check debt.

6. Look up the Home Credit contract number through MoMo

Step 1: Access the MoMo app > Select Loan payment.

Step 2: Select Home Credit > Enter Contract number/Loan ID > Press Continue.

7. Look up the Home Credit contract number through Viettel Money

Step 1: Access the Viettel Money app > Select Loan payment.

Step 2: Select Home Credit > Enter Contract ID > Press Check.

8. Look up your Home Credit contract number at the transaction counter

The final way to look up your Home Credit contract number is to go directly to Home Credit’s transaction counters at branches nationwide. When you go, you need to bring personal documents such as ID card and present them as required by the consultation staff.

The transaction officer will immediately look up and provide the contract for you. All information will be provided transparently and quickly.

9. Look up your Home Credit contract number on the contract when signing

As mentioned above, when you apply for a loan at Home Credit, you will receive a contract, including all relevant loan information, including the contract number.

You should check and review this agreement to look up any necessary information.

Revealing 4 ways to cancel a Home Credit contract

Above are the ways to look up a Home Credit contract. So how do you cancel a contract early?

1. Cancel the Home Credit contract through affiliated stores

You can cancel the contract at stores affiliated with Home Credit such as FPT Shop, Nguyen Kim,…

If you forget your contract number and the amount to be canceled, the staff at the store will help you look it up.

2. Cancel the Home Credit contract through banks

Similarly, Home Credit is also partnered with many banks and you can cancel the contract through these banks. Some names include VPBank, Sacombank, Vietinbank, Vietnam Post, Maritime Bank,…

3. Cancel the Home Credit contract through convenience stores

Another way to cancel a Home Credit contract is through convenience stores such as Bsmart, Payoo, Circle K, FamilyMart,…

4. Cancel the Home Credit contract through e-wallets

You can also cancel a Home Credit contract through e-wallet apps such as MoMo, Viettel Money, ZaloPay,…

Answering some questions about looking up the Home Credit contract number

What is a Home Credit account?

When using Home Credit’s services, each customer is assigned a separate account. After accessing the Home Credit system with this account, you will be able to look up useful information such as the loan amount, remaining amount, maturity date, etc., as well as receive notifications about promotions at Home Credit.

What do you need to prepare to look up a Home Credit contract number?

Depending on the method used to look up the contract, the things you need to prepare will vary, usually including your ID card, contract number, and phone number.

What should you do if you forget your Home Credit contract number?

If you forget your Home Credit contract number, you can contact the Home Credit hotline or go to the transaction counter, payment collection points to ask the staff to look it up.

Conclusion

Above is a detailed guide on 9 simple ways to look up your Home Credit contract number using your ID card, which anyone can do. Through the lookup process, customers will have information related to their loans.

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