Technology

A guide on how to change your Shopee name “as fast as the wind” and important things to consider.

Are you looking for a way to change your Shopee username? Are you wondering if it's possible to change your Shopee account login name? Then don't miss out on the following article! FPT Shop will guide you through the detailed process of changing your Shopee login username. Stay tuned!

Administrator

21 February, 2024

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Shopee is currently the leading online shopping platform in Vietnam. However, many Shopee users still have the need to change their login names but do not know how to do it. Therefore, in today’s article, FPT Shop will guide you on how to change your Shopee name easily and quickly.

Conditions for changing Shopee login name

Before learning how to change Shopee name, you need to understand the conditions to do so. The Shopee login name is your registered account name with Shopee. This login name is unique, independent, only one, not duplicated with any other Shopee user accounts. Moreover, it is formatted according to Shopee’s regulations, with lowercase letters without accents, no special characters, no spaces, and no capital letters.

To change Shopee login name, you need to meet one of the following conditions:

If your old login name consists of 10 randomly arranged characters like i98bjhihu7, you can change the name once only.
If you are a seller on Shopee, you can change your login name after 30 days from the last name change.

Guide on how to change Shopee name

Once you have met the conditions for changing login name on Shopee, you can easily and quickly change your name by following these steps:

Step 1: First, open the Shopee app > Log in to your account > Tap on the “Me” section at the bottom right of the screen.

Step 2: In the “Me” section, scroll down and tap on the “Account Settings” feature.

Step 3: Next, choose “Account & Security” > Tap on “Username“.

Step 4: At this point, a notification from Shopee about changing the login name will appear on the screen. Press “Continue“.

Step 5: On the “Login Name” page, delete the old login name > Enter the new login name > Press “Save” to finish.

Things to note when changing Shopee name

Although the process of changing Shopee name is simple, there are some things you need to keep in mind:

Number of times to change Shopee name

With a buyer account, you can only change the login name once and the old name must be randomly generated with 10 characters. But with a seller account, you can change the name after 30 days from the last name change. Therefore, if you want to change the name multiple times, you should switch to a seller account, as with this account, you can still purchase on Shopee.

Changing name with an account created through ShopeePay wallet link

If your Shopee account was created through a link with ShopeePay wallet, to change the login name, you need to send a request via email to Shopee Customer Care department.

Step 1: First, access the link here to submit a request to change the login name.

Step 2: Next, fill in the information in the form. For the feedback content part, you need to enter: New login name, Phone number registered with Shopee account, Reason for changing the login name.

Step 3: After filling in, click “Submit” and wait for Shopee’s response.

What to do when unable to change Shopee name?

In case your account meets the conditions for changing the login name but you cannot change your Shopee name, please contact Shopee hotline for assistance.

Frequently asked questions

To change your Shopee username, simply access the ‘Me’ tab, then tap on ‘Settings’ and choose ‘Account and Security’. From there, you can edit your username by tapping on the pencil icon next to your current username.

Yes, there are a few restrictions to keep in mind. Firstly, you can only change your username once every 180 days. Additionally, your new username must be unique and adhere to Shopee’s guidelines, which include not using special characters or profanities.

Changing your username will not affect your existing orders, reviews, or chat history. However, your new username will be displayed on all future transactions and interactions on the platform.

No, you will have to wait for at least 7 days after registering your account before you are allowed to change your username. This is a security measure implemented by Shopee to prevent potential fraud or abuse.

In this case, you may contact Shopee’s customer support and request a manual change. However, this is typically only granted in exceptional circumstances, such as cases of identity theft or other security concerns.