Nowadays, Electrolux is the top choice of many Vietnamese families, but the use and maintenance of their products sometimes encounter issues that need support from specialists. That’s why the Electrolux hotline is crucial for customers, so let’s find out more information with FPT Shop.
About the Electrolux brand
Electrolux is a multinational group from Sweden specializing in the production of household appliances and industrial appliances. Since its establishment in 1919, Electrolux has become one of the world’s leading manufacturers of household appliances in terms of sales.
The company is famous for its high-quality products, including washing machines, dishwashers, refrigerators, vacuum cleaners, microwaves, … For Electrolux, customer satisfaction is always a top priority.
Information about the Electrolux hotline for warranty
To support customers quickly and effectively, Electrolux provides diverse contact channels, from the Electrolux warranty hotline to email addresses and official websites. Here is detailed information on how you can contact the company:
Customer Care Hotline | 1800 58 88 99 |
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Service Hours | 08:00 to 18:00 (Monday – Saturday) |
Electrolux Fanpage | https://facebook.com/electroluxvietnam |
[email protected] | |
Website | https://electrolux.vn |
In case you want to directly receive support from authorized service centers nationwide, you can find detailed information in the list of Electrolux service centers nearest to you.
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Warranty policies for Electrolux products
Electrolux’s warranty policies apply to products with a period mostly of 24 months from the first purchase date. And depending on the product line, there will be specific warranty methods. To understand more about the terms and conditions of warranty for each specific product, you can refer to the information in the table below:
Product Line | Warranty Method | Notes |
---|---|---|
Front loading washing machine | On-site warranty | |
Washer-dryer | On-site warranty | 10 years warranty for motor and washing tub |
Dryer / Top loading washing machine / Dishwasher Gas stove / Induction cooker / Portable gas stove |
On-site warranty | |
Built-in oven / Rangehood / Refrigerator | On-site warranty | |
Microwave oven | Warranty at the service center | On-site warranty for built-in microwaves |
Hot and cold water purifier | On-site warranty | |
Air conditioner | On-site warranty | 05-year warranty for the compressor |
Instant water heater | On-site warranty | 10-year warranty for the tank; 05-year warranty for the heating element |
Indirect water heater | On-site warranty | 10-year warranty for the tank |
Air purifier / Dehumidifier / Vacuum cleaner / Small household appliances | Warranty at the service center | |
Single induction cooker / Accessories | Warranty at the service center | |
Accessories not covered by warranty | Glass container, coffee maker, microwave plate,… |
Note: The information is for reference only. Readers can contact Electrolux directly to get accurate and up-to-date warranty information.
How to register for warranty extension and other services from Electrolux
Warranty extension service
If you are using Electrolux products and the warranty is about to expire, you can refer to the Electrolux warranty extension service to continue receiving technical support from the professional customer care team. The benefits include:
- Saving repair costs if unfortunate damages occur.
- Genuine spare parts from the manufacturer.
- Free service inspection.
- Free delivery
- Attentive customer care support.
Maintenance service
Electrolux provides professional cleaning services for your washing machine or dryer, especially devices with a capacity below 10kg. The technicians will come to your place to take care of your appliances with the most professional and convenient procedures. You can refer to the detailed information about Electrolux maintenance services.
Fixed-price repair package
The fixed-price repair package helps you eliminate concerns about the cost of repairing your products, as you only have to pay a fixed fee, even if the repair costs increase compared to the purchased package. Here are some special points of the fixed-price repair package from Electrolux:
- A single fee applies throughout the repair process.
- Maximum support with double the value compared to regular service packages.
- If the repair is not feasible, you will receive attractive incentives when purchasing a new machine.
Conclusion
Electrolux not only provides high-quality products but also offers dedicated warranty, maintenance, and repair services. With the Electrolux hotline always ready to support, FPT Shop hopes you have contacted and obtained useful information about other services from the company.