Technology

How to Access MobiFone Services Remotely and Update Subscription Info

Are you struggling to find the time to visit MobiFone stores to update your subscription information? Worry no more, as FPT Shop has a simple solution to get the job done in the comfort of your own home. Follow the instructions below to quickly update and supplement your details.

Administrator

29 September, 2023

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Exploring the Need for MobiFone Subscriber Data Refresh

Ensuring accurate and up-to-date information with MobiFone is of utmost importance. As per the guidelines set forth by the Telecommunications Department under the Ministry of Information and Communications, subscribers failing to regularize their subscriptions may face outgoing call restrictions. In order to maintain uninterrupted communication services and prevent any blockages, it is imperative to promptly update your subscriber information.

In addition, failure to authenticate your subscription will result in categorizing it as an unauthorized SIM. Consequently, your usage will be immediately restricted, followed by the revocation of the SIM card. This measure is implemented to safeguard user rights, prevent spam messages, fraudulent calls, and misinformation. Moreover, it ensures a seamless experience when using associated services.

Checklist for Updating MobiFone Subscriber Information

Please verify the subscriber information for MobiFone to ensure its accuracy. In case any information is incorrect or missing, kindly proceed with standardizing, updating, and adding the necessary details. You may choose one of the following methods for verification:

Exploring the Benefits of Text Message-based Shopping

To ensure your MobiFone SIM is activated and standardized, please follow the steps below:
1. Compose a message using the format TTTB.
2. Send the message to 1414.
3. Upon receipt of your message, the system will send an SMS notification to your mobile phone.
4. If the message contains all the required information such as your full name, date of birth, ID card number, and activation date, it means your MobiFone SIM has been successfully standardized.
5. If the message sent by the system does not match your details or is unregistered, you will need to declare and update your subscriber information.

Find Out Your Entitlements by Calling the Hotline

The MobiFone hotline is a valuable support channel that offers assistance for various subscription and SIM-related concerns provided by the network operator. If you need to verify your MobiFone subscriber information, you can reach out to the MobiFone hotline at 9090 or 18001090.

Review of My MobiFone Bill Reveals Unavoidable Overcharges

To access the My MobiFone application, there are two other methods available. Alternatively, you can also search for it online by following these steps:

Step 1:

To begin, open the My MobiFone app on your device. Once opened, locate and select the “Other” section at the bottom right corner of the screen.

Step 2: Click on the “Customer Information” section and select “Register Information”.
If the subscription has been updated, the information will appear.

2 Methods to Easily Update MobiFone Subscriber Details Online

Previously, it was obligatory to visit a MobiFone store in order to update subscriber information. However, now there are two convenient online registration methods available:

Subscribing to MobiFone? Easily Update Your Information on the Website Now

Step 1: To begin, visit the website: https://tttb.mobifone.vn/thay-doi-tttb/.

Step 2: Please enter the phone number for which you need to update the information. Once entered, click on Continue.

Step 3: Enter the OTP code sent by the system to the provided phone number, and click “Continue”.

Step 4: Proceed to upload images of the front and back of your ID card, as well as a portrait photo of yourself, onto the system.

Step 5: Review Subscriber Information

Take a moment to review the subscriber information to ensure accuracy. If all details are correct, please proceed to the next steps:

Sign your name electronically
Check the box stating “I commit”
Click “Verify Information” to finalize the process

My MobiFone App: How to Easily Update Your Subscriber Information

To begin, please access the My MobiFone app on your mobile device and proceed by logging in to your account.

Step 2: Choose the “Other” section, then click on “Subscriber Information” and select either “Update” or “No need to update”.

Step 3: To update your information, follow these steps:

Press the Update information button
Upload images of the front and back of your valid ID card and a portrait photo
Sign the document
Finally, press the Continue button

Step 4: Please wait for a successful response from the network operator to update MobiFone subscriber information.

Recently, FPT Shop has unveiled two online methods for updating MobiFone subscriber information. We aim to provide you with a quick and convenient way to effortlessly standardize the information for your MobiFone sim from the comfort of your own home.