How to create highly effective messages from Zalo team leaders and deputy leaders that you shouldn’t miss

Become the talk of the town with Zalo's leader and deputy leader chat message highlighting feature, ensuring that group members never miss out on important information. Discover how to make it happen through the article below.

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Managing and exchanging information between groups on Zalo is extremely important. Therefore, highlighting messages from group leaders and deputies is a necessary operation to help people receive and exchange information better.

How to highlight messages from Zalo group leaders and deputies

Step 1: First, you access the Zalo application > Then, find and select the group you want to highlight messages from the group leader and deputy > Next, you click on the icon with 3 horizontal lines at the top right corner.

Step 2: You click on the Group settings section >> In the Message settings section, there is a Highlight messages from group leaders and deputies, you slide it to the On state to enable this feature. That’s it.

With this method of highlighting messages from Zalo group leaders and deputies, you can easily identify messages from administrators, thereby quickly and easily grasp the information. Wish you successful implementation and have a great experience with Zalo.

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Frequently asked questions

Start by understanding your audience and their preferences. Use a friendly and conversational tone in your messages, and make sure they are well-structured and easy to understand. Include a clear call-to-action (CTA) and use formatting options like bold, italics, and highlighting to draw attention to important information. Keep messages concise and use emojis sparingly to add emphasis.

Focus on creating value for your audience by providing useful information, tips, or insights. Use a story-telling approach to engage your readers and include examples and testimonials to make your messages more relatable. Keep your content fresh and varied by incorporating different media like images, videos, or gifs. Proofread your messages for grammar and spelling errors, and ensure they are sent at optimal times to increase engagement.

Use personalization techniques by addressing recipients by their names or referring to their previous purchases or interactions. Include social proof, such as customer reviews or ratings, to build trust. Leverage FOMO (Fear of Missing Out) by creating a sense of urgency with limited-time offers or exclusive deals. Additionally, ensure your messages are mobile-friendly and optimized for different screen sizes.

Yes, Zalo offers features like message templates, which allow you to create structured and engaging messages with pre-defined fields. You can also use keywords to trigger automated responses, providing instant replies to common inquiries. Zalo also supports rich media messages, allowing you to include images, videos, and buttons to enhance user engagement. Explore these features to create dynamic and interactive messages that capture your audience’s attention.

Zalo provides analytics tools that offer insights into message performance, including open rates, click-through rates, and conversion rates. Analyze these metrics to understand what resonates with your audience and make data-driven adjustments to your messaging strategy. Conduct A/B tests by sending different versions of a message to small groups and evaluating their performance before sending to your entire audience.

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