Technology

Simple and Fast Fix for Zalo Login Error on Computer

Having trouble logging into Zalo on your computer is one of the common issues that many users often encounter. So, what are the reasons behind it and how can you fix it? In the following article, FPT Shop will help you answer these questions in detail and provide the simplest solution to resolve this error.

Administrator

10 December, 2023

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In addition to the Zalo app on phone, the version on computers is also very popular and widely used in work. The app allows you to quickly and free of charge send messages, make calls, and send documents. However, many users often encounter the problem of not being able to log in to Zalo on their computers. Don’t miss the following article by FPT Shop to find out the reasons and effective ways to fix it.

Causes of Zalo login problems on computers

If you are experiencing the problem of not being able to log in to Zalo on your computer, it is likely due to some reasons such as:

Zalo system error

System error is one of the common causes that prevents users from opening or logging into the Zalo application on their computers. Usually, when encountering this error, you will receive a notification from the system and the application will automatically exit.

Outdated Zalo version

When using Zalo on your computer, you need to regularly update the latest version to fully utilize the features that the application offers. Using an outdated version can lead to errors and not being able to log in to Zalo on your computer.

Incompatible application with the device

The problem of not being able to log in to Zalo on your computer can also be due to the application being incompatible with the device or operating system on the computer. To avoid this, users should download and use the Zalo application from the official Zalo website. Using a shared version of Zalo on unreliable sources can lead to the attachment of malicious code or changes to the application’s components for the purpose of stealing user information.

How to fix Zalo login problem on computers

To fix this issue, you can apply the following solutions:

Wait for the system developer to fix the error

In case you cannot log in to Zalo due to a system error, you need to patiently wait for the development team to review and fix the error. This process is usually resolved quickly, so you can rest assured.

Use Zalo web

If you have not fixed the above errors, you can temporarily use the Zalo Web version on your computer. Although there are some limitations in terms of functionality, it still meets basic needs and is very easy to use. To use Zalo Web, you simply need to access the website https://chat.zalo.me/, then log in to your account and use it as usual.

Check Internet connection

Sometimes, unstable internet connection can also prevent you from logging in to Zalo on your computer. Therefore, if you encounter this problem, you can try disconnecting and reconnecting the network and then log in to your Zalo account to see if you can access it.

Update to the latest version of Zalo

During usage, you need to regularly check and update the latest version of Zalo on your computer. This method not only helps you fully use the useful features, but also prevents application errors.

The steps to update to the latest version of Zalo are as follows:

Step 1: First, you need to log in to your Zalo account on your computer.
Step 2: Next, click on the wrench icon at the bottom left of the screen.

Step 3: Finally, go to the “About” section.

Step 4: Then, go to the section “Download Zalo PC” to update to the latest version of Zalo and click on “Save”.

Reinstall Zalo application

In addition, if you cannot log in to Zalo on your computer, you need to restart your computer and open Zalo again. If this doesn’t work, you can try uninstalling the application and reinstalling it using the following steps:

Step 1: First, open the “Start” menu, then search for and open “Control Panel”.
Step 2: Next, click on “Uninstall a program” to find the Zalo application, right-click on the application, then click “OK”.
Step 3: Restart your computer to uninstall the old Zalo application.
Step 4: Then, go to the link https://zaloweb.me/ and click on “Download Now”.

Step 5: After successfully downloading, open the downloaded file to start the installation.
Step 6: Finally, choose the appropriate language, then click “OK” and log in to Zalo on your computer as usual.

Summary

Above, FPT Shop has shared with you the reasons and ways to fix the problem of not being able to log in to Zalo on your computer. It is hoped that with the useful information above, you can easily solve the problems quickly while using Zalo on your computer.