Technology

Simple steps to fix a frozen screen on your Samsung phone

The issue of Samsung phones freezing is a common problem that many users often encounter. So what causes the phone to freeze and how can it be fixed? To answer these questions, let's follow the article below from FPT Shop.

Administrator

7 February, 2024

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If you’re feeling frustrated with your Samsung phone’s screen not turning off. But you don’t know the specific cause and how to fix it in an effective way, even though you’ve tried many methods but failed. Understanding that, in the following article, FPT Shop will help you solve this problem simply and quickly.

Why is Samsung phone’s screen stuck?

To deal with and fix the problem of the phone hanging, it is necessary to find the cause of the problem, thereby reducing the frequency of this situation.

The most common cause can stem from conflicts between applications on the phone or between applications and the operating system. In addition, when the phone is in the process of preparing to update the new operating system, it can also cause the phone to hang.
Using a Samsung phone when it is overheating is also one of the reasons why the phone hangs, which many users often encounter.
When the RAM is full, the phone will have to process multiple tasks at the same time, leading to reduced performance and easy hanging.
Using an old Samsung phone or a phone that has been hit on the screen or exposed to water can also cause the screen to hang or the phone to turn off.

Suggestions for fixing the problem of Samsung phone’s screen stuck

If your phone’s screen is frequently stuck but you haven’t found an effective solution, you can refer to and apply the following methods.

Restart the phone

One of the simple ways to fix the problem of Samsung phone’s screen stuck is to restart the phone. With this method, you just need to press and hold the power button and the volume down button for about 10 seconds until the phone shuts down, then wait for the Samsung logo to appear to start up successfully.

Enable Safe Mode

To resolve conflicts between third-party applications or applications and the operating system, you can use Safe Mode to ensure the safety of your device by:

Step 1: Press and hold the power button and the volume down button until the device is completely off and the Samsung logo appears.

Step 2: While the Samsung logo is displayed, press and hold the volume down button. Then a line of text “Safe Mode” will appear in the upper left corner of the screen, at this point, you just need to touch that line of text to complete the process of activating Safe Mode.

Reboot the phone

Rebooting is the process of restarting the system to improve the performance of the phone. Because when using applications on a mobile phone, some errors may occur that affect the device’s control system. To reboot the Samsung phone when the screen is stuck, you just need to follow a few simple steps:

Step 1: First, turn off the Samsung phone by pressing and holding the power button, Home button, and volume up button at the same time.

Step 2: When the phone vibrates, release the power button but continue to hold the remaining buttons.

Step 3: When you see the Recovery Android screen, release the remaining buttons.

Step 4: Use the volume up or down button to move and the power button to select the “Wipe Data/ Factory Reset” option.

Step 5: Finally, select “Reboot system now” to complete the process of rebooting the phone.

Bring the phone to a reputable service center or repair center

However, if you have tried all the above methods and have not seen any results or your phone has been heavily impacted or dropped, it is best to take your phone to a warranty center or repair center to fix the screen stuck problem quickly.

Conclusion

In the above article, FPT Shop has shared in detail the causes as well as ways to fix the problem of Samsung phone’s screen stuck simply and quickly at home. However, for some cases that affect the hardware such as the screen, it is best to take your phone to a Samsung warranty center for inspection and repair. In addition, if you have any other questions or concerns related to the issue of the phone’s screen stuck, you can leave a comment below for support.