Woori Bank Call Center and Customer Service Hotline Nationwide

In order to provide the best service to customers, Woori Bank has implemented a 24/7 call center system. However, many people still do not know how to contact Woori Bank’s hotline. Therefore, in today’s article, FPT Shop would like to update the Woori Bank hotline number and how to contact and search for the hotline number of this bank nationwide. Please join us!

What is the Woori Bank hotline number?

The current hotline number of Woori Bank in Vietnam is 1800 6003. This is a 24/7 customer service hotline, available every day of the week, including Saturdays, Sundays, holidays, and applicable nationwide.

When you need to have your questions answered or encounter any problems related to the bank’s products and services, you can contact this hotline number. Even outside of office hours, you will still receive detailed, enthusiastic, and fast support.

Functions of the Woori Bank hotline

Through the Woori Bank hotline, you will receive support and solutions to the following issues:

• Consultation and introduction to products and services provided by Woori Bank, such as loans, savings, electronic banking services, etc.
• Addressing inquiries during the use of Woori Vietnam’s services, such as credit cards, accounts, transactions, interest rates, fees, etc.
• Reissuing usernames, passwords, changing credit limits, activating cards.
• Receiving your evaluations and feedback when using the bank’s services and products.

Instructions on how to call the Woori Bank hotline

Contacting the Woori Bank hotline is very simple. When you want to call the hotline to get support, you just need to follow these steps:

Step 1: Dial the number 1800 6003 and Call.

Step 2: Next, you will choose the language by pressing button 1 to listen in Vietnamese or button 2 if you want to listen in Korean.

Step 3: Then, you wait for the system to connect you to the hotline operator to address your issue.

How to find the hotline number of Woori Bank branches

In addition to the general hotline number, Woori Bank has also deployed specific phone numbers for each branch and transaction point of the bank. You can contact the hotline of the nearest branch or Woori Bank’s transaction office for assistance. The steps to find the telephone number of Woori Vietnam’s branch are as follows:

Step 1: First, you access the Woori Bank Vietnam website and then click on Transaction Points & ATMs.

Step 2: Next, you choose the Province/City, enter the transaction point you want to search for.

Step 3: The system will display information about the address and telephone number of that transaction point, as shown in the image below.

Answering some frequently asked questions about the Woori Bank hotline

Is calling the Woori Bank hotline free?

The Woori Bank hotline provides free advice to all customers. However, you will still have to pay the telecommunications fee of 1,000 VND/minute. Therefore, to save costs, you should prepare your questions in advance and present them clearly so that the hotline operator can easily grasp the information and provide quick and accurate advice.

Why is there no answer when calling the Woori Bank hotline?

There are several reasons why Woori Bank’s specialists may not be able to answer when you call the hotline. The main reason is that the system is overloaded with too many calls for support at the same time, and the bank’s staff cannot handle all of them. If you encounter this situation, you should hang up, wait a few minutes, and then call again or switch to calling the hotline of the nearest branch or use other contact methods such as:

• Email: [email protected].
• Facebook: Woori Bank.

Conclusion

So, FPT Shop has provided you with the information related to the Woori Bank hotline number. Please save it for timely contact when encountering problems or needing advice on Woori Bank’s products and services.