Reasons for ATM card swallowing
When your ATM card gets swallowed, there can be several reasons for it, including:
Entering the wrong PIN code more than 3 times
Your card is on the blocked card list
The ATM machine encounters technical errors or communication issues.
After completing a transaction, if you don’t receive your card within the specified time of 15 to 30 seconds. If you find yourself in such a situation, do you know how to recover a swallowed card? Continue reading the next section for answers.
You can also call the hotline number of the bank from which you withdrew money for assistance:
– Vietcombank hotline: 1900 54 54 13
– Agribank hotline: 1900 55 88 18
– ACB hotline: 1900 54 54 86
– Vietinbank hotline: 1900 54 54 12
– DongA Bank hotline: 1900 54 54 64
– Techcombank hotline: 1800 58 88 22
– BIDV hotline: 1900 92 47
– Sacombank hotline: 1900 55 55 88
If it’s a different bank, you can refer to the internet for more information.
If you need urgent cash and want to withdraw it immediately, there is still a way
After reporting the incident, usually within 1 to 3 days, you will receive your card back. In case you need urgent cash and can’t afford to wait, you can bring your ID card or passport to the bank for cash withdrawal.
What to do when entering the wrong ATM PIN three times leads to card lockout?
If the incorrect PIN is entered three times, the ATM card will be temporarily locked to protect the customer’s assets. At this point, the customer needs to go to a bank branch to unlock it.
What to do when your card gets swallowed by an ATM while trying to withdraw money?
If your ATM card is locked, you won’t be able to withdraw money or transfer funds to others using the card anymore. However, the amount of money in your account is not affected. Therefore, if someone transfers money to this locked card, you can still receive the money.
Get Your Card Back Instantly if It Gets Stuck in the ATM
If an ATM swallows your card, the first thing you should do is check by pressing some other buttons to see if the machine releases the card. Then, follow these simple steps to retrieve your card.
