Refrigerator Defrosting: Causes and Solutions

1Water drain valve is open or clogged

Cause:

Typically, at the bottom of the freezer, there is an additional water drain valve (drain hole) that makes it easier to drain water from inside the freezer.

If your freezer is leaking water, it may be because the drain valve is open. Or it may be clogged with dirt or accumulated ice, causing the water inside the freezer to accumulate and gradually leak out.

How to fix:

• Check if the drain valve is open or clogged with dirt.
• If it is open, close the valve. If you see that the valve is clogged with dirt, use a sharp object to remove the blockage, then close the valve.

2Water tray has issues

Cause:

The purpose of the water tray in the freezer is to collect excess water and prevent it from leaking outside.

Therefore, if the water tray in the freezer has issues such as damage or incorrect installation, it can also cause water leakage.

How to fix:

Step 1: Check if the water tray is correctly installed.

Step 2: Check if the water tray is damaged – cracks, dents, etc. If there are any damages on the tray, contact the manufacturer or call the product warranty center to find and purchase replacement parts.

3Freezer lining is punctured

Cause:

While moving the freezer, it can accidentally be punctured by a sharp object or carelessly knocked by a heavy sharp object falling into the freezer, causing the lining to have a hole. This causes water leakage as the cold air escapes and meets the warm environment, condensing into water droplets and leaking out.

How to fix: In this case, you can’t do anything else but contact the manufacturer’s warranty center or refrigerator repair service to have them inspect and repair it.

4Water supply line is damaged

Cause:

The freezer may be leaking water due to a leak from the damaged water supply line, such as cracks or loose connection.

How to fix:

• Check if the water supply line is functioning normally. To do this, unplug and move the freezer to a location where you can observe it from all 4 sides to check if the water supply line is leaking.

5Cooling function has issues

Cause:

If your freezer shows signs of water leakage, it may be due to an abnormality in the freezer’s motor such as a low amount of cooling gas.

For example, in some older generations of freezers, the freezer compartment is made of a rough material. Therefore, if you use the freezer for a long period of time without regular use, it can easily accumulate frost and reduce the cooling efficiency of the freezer, causing water leakage.

How to fix: Defrost the freezer, clean and sanitize it, then plug it in to use. If the freezer still leaks water, contact the customer care service center – repair center – warranty of the store for further instructions.

6Freezer location

Cause:

The location can also become a cause of water leakage. In places with low humidity, it provides favorable conditions for mold and bacteria that affect the materials of the freezer parts, causing rust or the accumulation of water vapor for a long time on the outer surface of the freezer.

How to fix: Choose a location or move the freezer to a well-ventilated, dry place, avoiding direct sunlight.

Above are some causes and ways to fix a leaking freezer. We hope this will help you handle the situation well. Please leave any questions in the comments below!