1 The kettle automatically shuts off before the water boils
Possible Cause
There is a likelihood that the residue or impurities left on the bottom of the kettle may interfere with electrical contact between the base and the kettle. If the dirt accumulation is too thick, it can affect the thermal relay, leading to incorrect temperature measurement and automatic power-off.
How to resolve
To resolve this issue, it is advisable to regularly clean the bottom of the kettle by applying vinegar or fresh lemon juice directly onto the soiled area and letting it sit for 2 hours. Then, thoroughly rinse with clean water.
2 The bottle does not automatically cut off the power even though the water is boiling
Possible Cause
This issue often occurs when the lid of the tank is not closed tightly. The automatic power-off relay operates only when the lid is closed.
How to resolve
Check if the lid is properly closed. Also, ensure that the filter at the mouth of the jar is closed securely.
3 Plugged in but the kettle does not work
Possible Cause
Some kettles require a minimum level of water to start. If the water level is too low, the sensor in the tank will prevent the kettle from working. Furthermore, continuous boiling of water can cause the hot plate to overheat and disconnect the automatic relay.
How to resolve
Ensure that the kettle has the specified minimum water level. Additionally, let the kettle cool down before using it again or split the cooking time into several sessions.
4 The kettle produces loud noise, emits a burning smell, or is damaged
Possible Cause
The accumulation of thick dirt can cause the kettle to make loud noises, emit a burning smell, or become damaged. These symptoms may indicate that the kettle is at the end of its lifespan.
How to resolve
It is recommended to purchase a new kettle instead of attempting to repair it. Repairing the kettle can be costly and may not restore its satisfactory performance. Moreover, electrical problems can pose a safety risk to users.
5 The kettle leaks electricity or water
Possible Cause
Electric and water leakage can occur when the kettle is cracked or broken due to prolonged use.
How to resolve
Replace the power base and power cord, or better yet, replace the kettle with a new one for safety. There is a high risk of electric shock if users accidentally come into contact with these faulty parts.
6 The kettle is rusted
Possible Cause
Over time, without regular cleaning, deposits and rust can accumulate at the bottom of the kettle, reducing the efficiency of the heating process and increasing cooking time.
In addition, it can degrade water quality, increase electricity consumption, and pose health risks to users, including shortness of breath, chest tightness, and potential long-term hazards such as cancer.
How to resolve
If you encounter this issue, it is best to replace the kettle with a new one to ensure the safety and health of your family.
To avoid encountering the above-mentioned problems, it is crucial to clean and store the kettle carefully. Additionally, carefully read the manufacturer’s instructions before using it. Hopefully, this article has provided you with valuable insights on resolving minor issues that may occur when using super speed kettles.