Ninja Van is a well-known logistics company that offers delivery and pickup services not only in Vietnam but also in neighboring countries. In this article, we will guide you through the process of tracking your Ninja Van shipments quickly and conveniently.
Ninja Van is a leading express delivery service brand that was established in 2014 in Singapore. Despite being a relatively new player in the industry, Ninja Van has quickly become one of the most technologically advanced logistics companies in Southeast Asia. They offer a wide range of services, including cash on delivery (COD), online store owner services, civil services, business services, and services for large enterprises.
1 How to Obtain a Ninja Van Tracking Number
What is a Ninja Van Tracking Number?
Ninja Van Tracking refers to the method of tracking Ninja Van shipments using a unique tracking number. You can obtain this tracking number from a Ninja Van post office when you ship a package, or it will be updated in your Ninja Van account along with the address and phone number immediately after your shipment is approved on the company’s software/application.
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2 How to Track Ninja Van Shipments – Ninja Van Tracking
Tracking via the Ninja Van Website
Access the website and click on the three-bar icon, then select “Track”
If you don’t know or can’t remember your tracking number, you can call Ninja Van’s hotline at 1900988928 for assistance.
Enter the tracking number and click the search icon
To view the shipment history and detailed information, scroll down on the page.
Shipment history on the Ninja Van website
Tracking via Ninja Van’s Customer Service Hotline
Another way to track your shipments is by calling Ninja Van’s customer service hotline at 1900988928. To track your shipment, the customer service representative will ask for information such as your phone number and tracking number (if available).
Tracking Ninja Van shipments by calling the hotline
Alternatively, if you don’t know or have forgotten your tracking number, you can provide information such as the sender’s and recipient’s details, shipping and delivery addresses, and the time of shipment. The customer service representative will provide free assistance and help you check your shipment status.
Tracking via Email
You can also send an email to Ninja Van’s customer support at [email protected]. In your email, please provide your address and other relevant information such as your phone number and tracking number.
Sending an email to request tracking assistance
Ninja Van’s customer support team will help you track your shipment and respond to your inquiry as soon as they receive your email.
Tracking via Facebook Messenger
To track your shipment, you can also send a message to Ninja Van’s Facebook page, Ninja Van Vietnam. You will need to provide your phone number and tracking number so that the customer support team can assist you.
Sending a message to Ninja Van Vietnam on Facebook
Tracking via Ninja Van’s Zalo Account
Ninja Van also offers shipment tracking via their Zalo account.
However, please note that the customer support team may not be available 24/7, so this method may take some time.
Tracking via Ninja Van’s Zalo account
For any inquiries or complaints about your shipment, you can contact Ninja Van’s customer support through the following channels:
– Hotline: 1900988928
– Facebook Page: Ninja Van Vietnam
– Zalo: Ninja Van Vietnam
– Email: [email protected]
3 Frequently Asked Questions about Ninja Van Shipment Tracking
Frequently asked questions about Ninja Van shipment tracking
What information does Ninja Van use to track shipments?
To track Ninja Van shipments, either the seller or the buyer needs to have the Ninja Van tracking number.
How long does Ninja Van take to deliver shipments?
Ninja Van delivers shipments to recipients within 1 to 5 working days (excluding Sundays and holidays). They operate during business hours from 8:00 AM to 10:00 PM, Monday to Saturday.
How can I find the phone number of the Ninja Van delivery person for my shipment?
You can contact Ninja Van’s customer support by sending an email to [email protected] or calling their hotline at 1900 886 877.
The information provided above should help you easily and conveniently track your Ninja Van shipments. If you have any further questions or concerns, don’t hesitate to reach out to Ninja Van’s customer support through the provided channels.
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