5 Things to Remember to Keep Your Bank Account Safe and Secure

A bank account is a necessity in our modern world, but it's important to know how to use it safely and avoid falling into the traps set by fraudsters.

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Be Wary of Imposters Posing as Bank Staff

In this age of sophisticated fraud, imposters are calling customers, pretending to be bank staff and offering to help with account balance and transaction inquiries.

After stating the customer’s name and the first six digits of their domestic debit card, the fraudster will ask the customer to provide the remaining card details for verification. They will then inform the customer that the bank will send a text message with a 6-digit code, which the customer is instructed to disclose. Complying with these requests will result in a loss of funds from the customer’s account.

Beware of Suspicious Links

Scammers may transfer a small amount of money into a customer’s account and then pretend to be the bank, either by calling or sending a text message (disguised as the bank) to inform the customer that the transaction is on hold. They will then ask the customer to click on a link in the message to unblock the transaction, verify information, or perform other actions. By doing so, the fraudsters can gain access to the customer’s login credentials, passwords, and OTPs, ultimately taking control of their account.

Watch Out for Fake Emails

Customers may receive emails notifying them of a loan offer and asking them to confirm the transaction by accessing a malicious file or link attached to the email. The purpose of this is to steal the customer’s information and funds from their account.

Unexpected Loan Offers

Customers may receive a sum of money in their bank account with a “loan” transaction description. The scammer will then call the customer, claiming to have accidentally transferred the money and requesting that it be returned (to a different account than the one from which the money was supposedly sent). After some time, the “real” account holder will demand the money back, along with interest.

Imposters Posing as Finance Company Employees

Fraudsters have been impersonating finance company employees, offering loans to customers, and displaying fake credit contracts with forged signatures and company seals. They trick customers into transferring a deposit amount to secure the “loan,” only to abscond with the funds.

In this modern era, scammers are constantly devising new and creative ways to defraud people. Therefore, it is crucial to be vigilant and verify any suspicious activity before taking action.

According to Khoevadep

Frequently asked questions

There are several key practices to follow. Firstly, create a strong and unique password for your online banking that you don’t use anywhere else. Enable two-factor authentication (2FA) to add an extra layer of security. Regularly review your account activity and transaction history to spot any unauthorized access or fraudulent transactions. Be cautious of phishing attempts and never disclose your login credentials or personal information to unverified sources. Keep your contact information up to date with your bank so you can be quickly notified of any suspicious activity.

A strong password typically includes a combination of uppercase and lowercase letters, numbers, and special characters. Aim for a length of at least 8 characters. Avoid using easily guessable information like your name, birth date, or common words. You can use a password manager to generate and securely store complex passwords.

2FA adds a second layer of verification after you enter your password. It typically involves receiving a unique code via SMS or a mobile app, which you then enter to complete the login process. This ensures that even if someone has your password, they won’t be able to access your account without also having possession of your device.

Regular reviews help you detect any unauthorized or fraudulent activity on your account promptly. If you notice any transactions you don’t recognize, you can quickly report them to your bank and take steps to secure your account. It’s also a good practice to review your personal information and ensure it’s up to date.

Be cautious of any emails, text messages, or phone calls requesting your personal or banking information. Never disclose your login credentials or sensitive information in response to these requests. Banks will never ask for your full password, PIN, or account number. Look out for spelling errors, generic greetings, and unverified sender information, as these are common signs of phishing attempts.