1How to Use Your Shopping Voucher at Our Supermarket
Your shopping voucher will be sent to you via message. The message will include the voucher code and its terms of use. Simply show the message to our staff and provide the code to redeem your voucher!
Shopping Voucher Sent via Message
2How to Use Your Shopping Voucher on Our Website/App
If you don’t have an account yet, sign up and log in once your account is verified.
Step 2Select the products you wish to purchase from our website/app
Step 3 At the “Checkout” page, select “Shopping Voucher”. All your available vouchers will be displayed along with their respective values and expiration dates.
We hope that this information on how to use your shopping vouchers at our supermarket and on our website/app will help you make the most of them and save on your family’s expenses!
Frequently asked questions
The voucher redemption process at Green Groceries involves customers presenting their vouchers upon checkout at any of their physical stores or applying voucher codes during the online checkout process on their website or mobile app. The vouchers can be redeemed against a wide range of products, including fresh produce, groceries, and health and beauty items.
Yes, there are a few important terms and conditions to keep in mind. Vouchers have an expiration date, so customers must redeem them before that date. Additionally, vouchers are usually product-specific, meaning they can only be redeemed for certain items or categories. It’s also worth noting that vouchers cannot be exchanged for cash, and any unused balance cannot be refunded or exchanged.
Yes, Green Groceries allows customers to combine multiple vouchers in a single transaction, both in-store and online. This means you can stack your vouchers to maximize your savings. However, it is important to note that there might be restrictions on certain promotional vouchers, so always check the terms and conditions of each voucher before attempting to combine them.
If you encounter any issues or have queries regarding voucher redemption, you can reach out to Green Groceries’ customer support team through their website or mobile app. They also have a dedicated email address and phone number for customer inquiries. Their team is usually quick to respond and assist with any voucher-related concerns.
Absolutely! Redeeming vouchers at Green Groceries offers several benefits. Firstly, it helps you save money on your grocery bills, especially when combined with their weekly promotions or special deals. Secondly, Green Groceries often partners with various brands, so you can discover and try new products at a discounted price. Lastly, by using vouchers, you can also support sustainable and ethical shopping, as Green Groceries promotes eco-friendly and locally sourced products.