The Ultimate Guide to Self-Drive Car Rental Procedures

"With the rising popularity of self-drive car rentals, it is essential to be aware of the potential pitfalls and understand the procedures to avoid being scammed. Let's delve into the essential insights you need to know about the self-drive car rental process to ensure a smooth and worry-free experience."

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Car rental services are a convenient option for those who need a vehicle for personal or travel purposes. Before renting a self-drive car, it’s important to understand the procedures and requirements. Today, Bach Hoa Xanh will guide you through the essential things to know about self-drive car rental procedures. Let’s dive in!

1 General Requirements for Self-Drive Car Rental

General requirements for self-drive car rental procedures

The general requirements for self-drive car rental procedures include the following documents:

  • Permanent residence book in the rental location. If you are from another area, you may borrow a friend’s book or use a business license. For those in Ho Chi Minh City or Da Nang, a passport can be used as an alternative.
  • Driver’s license.
  • ID card/Smart ID card of the person signing the contract.
  • Pledged assets valued at 20,000,000 VND for motorcycles or cash ranging from 5,000,000 to 20,000,000 VND, depending on the rental location.

Rental fees must be paid before taking possession of the vehicle, and the renter will receive their pledged assets, residence book, etc., upon returning the car and settling any additional charges (if applicable).

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2 Self-Drive Car Rental Contract

Carefully review the terms of the self-drive car rental contract

When deciding to rent a car, the rental company will provide you with a contract outlining the terms and conditions, as well as procedures for handling any issues that may arise. It is essential to read the contract carefully and clarify any doubts or concerns with the rental company immediately.

Here are some general guidelines on rental pricing:

  • Rental fees are usually calculated based on the number of days or kilometers driven, as specified in the contract.
  • Penalties for late returns and other relevant information are outlined in the contract. It is also important to understand the insurance coverage provided with the rental.

3 Things to Note When Picking Up the Self-Drive Car

Important considerations when picking up a self-drive car

Once the contract is signed and agreed upon, you will need to bring the contract, your ID card/Smart ID card, original residence book, and pledged assets to the rental company’s car lot to pick up the vehicle. The rental company’s staff will temporarily hold on to these documents.

Before handing over the car, the rental company’s staff will inspect the vehicle’s condition, including fuel level and accessories. Pay close attention to this process and ensure that the details recorded in the handover report match those specified in the contract.

After both parties agree and there are no discrepancies, you can sign the report and take possession of the vehicle.

4 Car Return Procedures

Adhere to the agreed-upon terms in the contract when returning the car

As per the contract, the renter must return the car to the rental company at the agreed-upon time. Failure to do so may result in additional charges, as outlined in the contract.

When returning the car, it is advisable to ensure it is clean and free of dirt. If the rental company deems it necessary, they may request an additional cleaning fee. They will also inspect the car for any damage, and compensation will be determined according to the contract.

5 Things to Note When Renting a Self-Drive Car

Important considerations when renting a self-drive car

When renting a self-drive car, it is crucial to understand the pricing and surcharge calculations. Typically, the rate is 20,000 – 30,000 VND/km, and the surcharge for each hour exceeded is 100,000 VND/hour.

During the handover process, a handover report is completed, and photographs are taken to minimize risks. It is imperative to thoroughly review all terms and conditions outlined in the contract.

In the event of a dispute, the following legal basis will apply:

  • According to Sub-clause 1 – Clause 5 of the 2015 Civil Code, the renter must return the rented property in the same condition as received, except for normal wear and tear or as otherwise agreed upon. If the value of the rented property has decreased compared to its condition upon receipt, the rental company has the right to claim compensation for damages, excluding normal wear and tear.
  • Also, according to Sub-clause 1 – Clause 5 of the 2015 Civil Code, if the renter returns the rented property late, the rental company has the right to request the return of the property, payment of rent for the delayed period, and compensation for any damages. The renter must also pay a penalty for late return, if agreed upon.

In conclusion, these are the essential things to know about self-drive car rental procedures. If you’re planning a vacation, consider the convenience of renting a self-drive car. We hope this information proves useful to you.

Frequently asked questions

Self-drive car rental allows you to rent a car and drive it yourself, offering flexibility and privacy. It’s a great option if you want to explore a new city at your own pace, go on a road trip, or simply need a temporary vehicle.

The process typically involves choosing a reputable rental company, selecting your preferred car type and rental plan, providing necessary documents (like a valid driver’s license and ID), and paying the rental fee. Some companies may also require a security deposit.

Benefits include flexibility to explore at your own pace, privacy, and convenience. It can be cost-effective for longer trips or when traveling with a group. You also have a wide range of car options to choose from, ensuring comfort and a personalized experience.

Inspect the car for any existing damages and ensure it is in good condition. Check the fuel level and make sure it matches what’s on the rental agreement. Understand the car’s features and controls, and adjust the seats and mirrors for optimal visibility and comfort. Also, familiarize yourself with the car’s operation, especially if it’s a manual transmission.

A valid driver’s license and a government-issued ID are typically required. Some companies may also ask for proof of address or a passport. It’s always good to inquire about specific document requirements beforehand.

Costs include the rental fee, which varies based on the car type and rental duration. There may also be additional charges for insurance, refueling, late return fees, and taxes. Understanding the pricing structure beforehand is essential to avoid unexpected costs.

Rental companies typically offer various insurance packages, including collision damage waivers, liability coverage, and personal accident insurance. Understanding the coverage and choosing the right insurance option provides peace of mind and financial protection in case of an accident or damage to the vehicle.

Follow local traffic rules and regulations, and drive safely. Be mindful of the vehicle’s size and dimensions, especially when parking or navigating tight spaces. Keep the car clean and in good condition, and refuel it as per the rental agreement to avoid additional charges.

Ensure the car is clean and in the same condition as when you received it. Refuel the car to the agreed-upon level and return it to the designated location on time. A representative from the rental company will inspect the car and provide a receipt upon return.

In case of damage or an accident, contact the rental company immediately and follow their instructions. Provide them with all the necessary details and documentation. Having the right insurance coverage can help mitigate financial liabilities in such situations.

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