1 Functions and Tasks of the Viettel Hotline
Customers using Viettel’s products and services, be it mobile, internet, or television services, may encounter queries or issues that need to be addressed during their usage. For instance, you may have concerns about unexpected charges on your mobile account, wish to subscribe to a new attractive package, or face difficulties with your internet service.
Functions and Tasks of the Viettel Hotline
2 Viettel’s 24/7 Toll-Free Hotline
To better serve the diverse needs of its customers, Viettel has categorized its services into separate groups and established dedicated hotlines for each group.
The most popular Viettel hotline is 18008098, which operates 24/7, free of charge, providing consultations and answering queries related to wireless services such as mobile, HomePhone, Dcom, 4G, and 5G.
Additionally, Viettel offers other toll-free hotline systems that operate around the clock to address specific issues. Depending on your concern, choose the appropriate hotline number to receive quick and efficient support.
|
24/7 Viettel Customer Service Hotline Numbers |
Function |
|
1900 9080 |
Viettel ePass Hotline |
|
1900 8095 |
Viettel Post Hotline |
|
1800 8098, 198 |
Wireless Services Consultation Hotline: Dcom, Mobile, Homephone |
|
1800 8000 |
Enterprise Solutions Hotline |
|
1800 8119 |
Viettel Internet Fault Reporting Hotline |
|
1800 8123 |
Viettel Store Hotline |
|
1800 8168 |
Viettel Mobile and Fixed-line Consultation Hotline |
|
1800 9000 |
Viettel Money Hotline |
|
0866 222 900 |
Viettel Internet Installation Hotline |
3 Viettel Customer Service via Zalo
Apart from contacting through phone numbers and the Fanpage, customers can easily connect with the Viettel hotline directly via Zalo on their phones to stay updated on promotions, have their queries answered, or get assistance with any issues arising from the use of products and services.
To connect with the Viettel hotline via Zalo, access https://zalo.me/1570758701534064697 and select the “Message” option to chat directly with Viettel’s customer service staff.
Select the “Message” option to chat directly with Viettel’s customer service staff
Quick and Simple Guide to Replacing Viettel SIM at Home and Stores
Recreating a Viettel sim is the way for users to recover their contact data in case of loss or damage to the sim. Depending on their needs and convenience, subscribers can quickly recreate a Viettel sim at home or at Viettel’s distribution stores nationwide.
