Tips

The Ultimate Guide to Withdrawing Cash Using Your Chip-Enabled CCCD Card with Ease and Convenience

Introducing the future of cash withdrawals - with your CCCD chip-enabled card, you can now conveniently access your money at any ATM. Stay tuned as we guide you through the simple process, ensuring you can confidently perform this transaction with ease.

Administrator

4 August, 2024

The new chip-enabled CCCD cards offer enhanced security and convenience for citizens. You can now use your CCCD card to withdraw cash from ATMs, just like a regular bank card. We’ll guide you through the process of using your CCCD card at an ATM.

1. Pilot Locations for CCCD Cash Withdrawal Service

Withdrawing cash using your CCCD card reduces the risk of fraud and saves time. The withdrawal process requires facial or fingerprint recognition, adding an extra layer of security. It also eliminates the need to carry multiple bank cards.

Currently, only two banks are piloting this service: Vietinbank and BIDV.

Below are the pilot locations for these two banks:

BIDV Hoan Kiem – 194 Tran Quang Khai, Hoan Kiem District, Hanoi
BIDV Thai Ha – Golden Palm Tower, 21 Le Van Luong, Thanh Xuan District, Hanoi
VietinBank – 108 Tran Hung Dao, Hoan Kiem District, Hanoi

CCCD card cash withdrawals reduce fraud risks and save time.

For more information:

2. How to Withdraw Cash using CCCD

Step 1 Choose the Cash Withdrawal Option

On the ATM screen, select the option for cash withdrawal without a card. Then, choose the CCCD card with chip withdrawal option.

Choose the cash withdrawal option

Step 2 Place Your CCCD Card on the Reader

Place the back of your CCCD card with the chip on the card reader so that the machine can read the information stored on the card.

Place your CCCD card on the reader

Step 3 Facial Recognition

Look directly into the ATM camera and press “Continue” to proceed with the transaction.

Facial recognition step

Step 4 Enter Your PIN

Once the system has successfully verified your identity, enter the PIN associated with the account from which you want to withdraw money.

Enter your PIN

Step 5 Withdraw Cash

Select the amount you wish to withdraw and complete the transaction as usual.

Choose the withdrawal amount

The ATM will dispense the cash and provide a transaction receipt (if selected). The transaction is now complete.

Transaction completion

For more details, refer to our article on CCCD chip integration and other important notes.

We hope this guide has provided you with valuable information on how to withdraw cash using your CCCD card with a chip. It’s a convenient and secure way to access your money.

Frequently asked questions

A chip-enabled card, also known as an EMV card, is a standard credit or debit card that contains an embedded microchip as well as a traditional magnetic stripe. The chip provides an additional layer of security when making transactions, as it generates a unique code for each purchase, making it difficult for fraudsters to copy or steal your information.

Using the chip function provides stronger security against fraud compared to swiping. The chip creates a unique transaction code that cannot be used again, making it harder for criminals to create counterfeit cards or access your data.

Insert your card into the ATM as usual. Instead of swiping and signing, you’ll be prompted to enter your Personal Identification Number (PIN). Enter your PIN and follow the on-screen instructions to complete your cash withdrawal. It’s as simple as that!

When making online purchases with your chip-enabled card, you may be asked to provide additional authentication, such as a one-time password (OTP) sent to your mobile device. This two-factor authentication ensures that even if someone has your card details, they won’t be able to complete a transaction without also having access to your phone or email.

One minor inconvenience is that chip transactions may take a few seconds longer to process compared to traditional magnetic stripe transactions. Additionally, some older card readers may not be compatible with chip technology, but these instances are becoming rarer as merchants upgrade their systems.

Report the loss or theft to your card issuer immediately. They will cancel the old card and issue you a new one. In the meantime, you can still use the magnetic stripe on your card to make essential purchases or withdrawals, but be sure to cut up the chip to prevent potential fraud.

Treat your chip-enabled card with the same level of care as you would any other payment card. Don’t share your PIN with anyone, and be cautious when entering it in public places to avoid prying eyes. Additionally, regularly review your transaction history for any unauthorized activity and report it immediately if detected.