How to Permanently Delete Vietinbank Transaction History? Is It Possible?

Checking Vietinbank transaction history can be done in multiple ways. So is there a way to delete Vietinbank transaction history? Can you only delete notifications or can you permanently delete transaction history information? FPT Shop will help you find the answer through the following article.

Is there a way to permanently delete Vietinbank transaction history?

Vietinbank transaction history is a list of financial transactions that have taken place on a customer’s Vietinbank account. From money transfer/receipt transactions to bill payments, phone card top-ups, online shopping are all fully recorded with information such as: Time, amount, account number, content, transaction code, …

If the transaction takes place smoothly, successfully and there are no unusual fluctuations, very few people have the need to care about and look up transaction history. It is only in some special situations that users need to look it up again. Therefore, many people wonder if there is a way to permanently delete Vietinbank transaction history. The answer is NO. 

Almost all banks today, including Vietinbank, stipulate that customers are not allowed to delete their transaction history in any form. Storing transaction history is important to ensure the transparency and reliability of the financial system. Through transaction history, customers can grasp the transactions that have been made to tightly control the account, promptly detect unusual fluctuations. At the same time, it is also the basis for resolving disputes (if any), protecting the rights of customers.

Not to mention, transaction history is confidential information that only the account holder/cardholder can view, so you don’t need to worry about someone else knowing this information.

Although there is no way to delete Vietinbank transaction history, you can delete balance change notifications on Vietinbank’s Digital Banking platform.

How to delete balance change notifications on Vietinbank iPay 

When you use the Vietinbank iPay application, the system will immediately send balance change notifications. You can completely delete these notifications with just a few simple steps as follows:

Delete any one notification

Step 1: Access the Vietinbank iPay application and log in to your account.

Step 2: Then, you click on the notification bell icon.

Step 3: At this time, the screen will display balance change notifications. To delete any notification, click on the three dots.

Select Delete this message.

Step 4: The system will ask again if you want to delete, you click Yes to confirm.

Select Delete all notifications.

Step 4: When the system asks for confirmation, you click Agree.

Answers to some questions when deleting Vietinbank transaction history

How long is Vietinbank transaction history stored for?

Vietinbank transaction history is information that is stored permanently by the bank so that customers can check it at any time. The bank only deletes transaction history information for cards or accounts when customers request to cancel the card/delete the account.

Is there a fee to delete balance change notifications on Vietinbank iPay?

The operation of deleting balance change notifications on the Vietinbank iPay application is done completely online and by the customer, completely free of charge, only devices with an Internet connection can access the app and perform.

Conclusion

In summary, there is no way to permanently delete Vietinbank transaction history because this is important information that needs to be stored. Customers can only delete balance change notifications on the Vietinbank iPay application. However, when you need to look it up again, you need to go to the bank for a statement because you can no longer check it online.

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