Technology

Why TikTok Doesn’t Have a Shopping Cart? Find Out the Reasons & Quick Workarounds

Why TikTok doesn't have a shopping cart is a question that many users have when they want to buy from TikTok Shop. This issue can occur due to various reasons such as being underage, application errors, etc. Refer to this article from FPT Shop to learn how to fix it quickly.

Administrator

6 May, 2024

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Shopping on TikTok has gained popularity due to deep discounts, a user-friendly interface, and fast delivery. However, some users face issues with the TikTok shopping cart not showing up when they want to make a purchase. So, why doesn’t TikTok have a shopping cart for making purchases? How can it be resolved? Read on to find out more in this article by FPT Shop.

What is a TikTok Shopping Cart?

Similar to other e-commerce platforms, TikTok Shop provides a shopping cart feature that allows you to add items you wish to buy and then proceed to checkout. The shopping cart also serves as a place to store your favorite products and wait for big sales to save money. However, sales often have a short duration, so adding items to your cart beforehand can save you time and reduce errors during checkout.

You can access TikTok Shop on any device by simply updating the TikTok app to the latest version.

To access the shopping cart, follow these steps:

Step 1: Open the TikTok app and select the Profile tab. Next, tap on the three horizontal lines icon at the top right corner of the screen.
Step 2: Select Orders.
Step 3: On the Order Center interface, click on Shopping Cart. All the products you have added to your cart will be displayed here.

However, there are times when you may encounter the issue of the TikTok shopping cart not showing up. This can make it difficult to find the products you intended to purchase. So, why doesn’t TikTok have a shopping cart for making purchases? FPT Shop will provide the reasons in the following section.

Why Doesn’t TikTok Have a Shopping Cart for Making Purchases?

There are several reasons why TikTok may not have a shopping cart for making purchases, including underage accounts, outdated TikTok versions, and app glitches.

Underage Accounts

According to TikTok Shop regulations, users must be of legal age to make purchases on the e-commerce platform. When you want to shop on TikTok Shop, you must provide accurate age information to ensure the legality of the transaction. Therefore, if the account holder is underage, the shopping cart feature will not be displayed.

Outdated TikTok Versions

If you are using an older version of TikTok, you may not see the shopping cart feature. This is because the shopping cart feature is only integrated into the latest versions of TikTok.

TikTok App Glitches

Glitches in the TikTok app can affect the functionality of TikTok Shop, including the shopping cart feature. This could result in your shopping cart not appearing or not displaying all the products added previously. However, you should also check your mobile phone’s network connection, login details, and other factors to make sure that the problem is not caused by your end.

How to Fix the Issue of TikTok Shopping Cart Not Showing Up

For Underage Accounts

To make purchases on TikTok Shop, you must first ensure that you are of legal age. Also, double-check your date of birth in the Account Management section to ensure accuracy. You may have entered incorrect information, leading the system to misunderstand your age.

For Outdated TikTok Versions

Go to the Google Play Store if you have an Android phone or the App Store if you have an iPhone to check if the TikTok app has been updated to the latest version. If it’s still the old version, update it and then go back to the app to see if the shopping cart appears.

For TikTok App Glitches

App glitches can also prevent your account from showing the shopping cart. If you notice that many others are facing the same issue, wait a few minutes to see if the system resolves the glitch. Alternatively, you can exit the app and try logging back into TikTok. If you have tried these steps but the shopping cart still doesn’t appear, contact TikTok customer support such as the TikTok Shop hotline for assistance.

Conclusion

This article by FPT Shop has answered your questions: “Why doesn’t TikTok have a shopping cart for making purchases?” and the corresponding solutions. Follow the instructions to have a great shopping experience with TikTok Shop.

Frequently asked questions

The TikTok Shopping Cart feature allows users to add items they want to buy and then checkout, similar to other e-commerce platforms. It also lets users store favorite products and wait for sales to save money. It can be accessed by updating the TikTok app to the latest version and is available on all devices.

To access TikTok Shop, update your TikTok app to the latest version. For the shopping cart, open the app, go to the Profile tab, tap the three horizontal lines icon in the top right corner, choose ‘Orders’, and then ‘Shopping Cart’ to view your selected items.

This could be due to underage account issues, outdated TikTok app versions, or glitches. Ensure your account information, including date of birth, is accurate and up-to-date, and that you have the latest app version. Also, check your network connection and login details.

First, ensure you meet the legal age requirements and that your date of birth is correct. Update to the newest app version if needed. If the issue is due to a glitch, try logging out and back in, or wait for the system to resolve it. If problems persist, contact TikTok customer support.