The Ultimate Guide: Uncover Your Electricity Bill Online for Northern, Central, and Southern Regions

It’s easy to look up your electricity bill information these days. You can do it via Zalo, the electricity app, or the electricity website. If you don’t know how to look it up, follow this article as we will provide you with detailed instructions!

1Why do we need to look up the electricity bill?

Looking up the electricity bill helps households know the exact amount to pay

The electricity bill is a monthly expense for every family. Looking up the bill helps households know the exact amount to pay so they can plan their monthly budget and avoid late payment fees and disconnection.

2What is a customer code and a name code?

Each electricity customer is assigned a unique customer code by the power company. This code is used to accurately look up your electricity bill.

You can find your customer code on your electricity bill payment receipt. The customer code starts with the letter “P.”

If you can’t find your electricity bill, simply call the Electricity Corporation’s hotline at 19009000 or 19001006 for assistance.

For more information: Simple and accurate guide

3How to look up your electricity bill on the Electricity Website

Step 1: Go to the Electricity Corporation’s website for your region and log in by entering your customer code or account information.

Electricity Corporation Website for the Northern Region

• http://cskh.npc.com.vn/

Electricity Corporation Website for the Southern Region

• https://cskh.evnspc.vn/
• https://cskh.evnhcmc.vn/ (Ho Chi Minh City)

Electricity Corporation Website for the Central Region

• https://cskh.cpc.vn/

Step 2: On the menu bar, select the function “Look up electricity index – consumption” on the left. Then, choose “Look up monthly electricity index” to look up your monthly bill or select “Look up daily index” to check your daily electricity usage.

Step 3: Choose the month/year you want to look up and click “View index.”

4How to look up your electricity bill through the EVN Apps

First, to use the app to look up your bill, you need to find and download the EVN app for your region. For example, if you live in Ho Chi Minh City, the app will be EVNHCM CSKH. You can also download the app from the following links:

EVN Northern Region

• Download EVNHANOI CSKH for Android
• Download EVNHANOI CSKH for iOS

EVN Southern Region

• Download CSKH EVN SPC for Android
• Download CSKH EVN SPC for iOS

EVN Central Region

• Download EVNCPC CSKH for Android
• Download EVNCPC CSKH for iOS

After installing the app, follow these steps:

Step 1: Open the app and log in by entering your customer code and password.

Step 2: On the app interface, select the option “Look up electricity bill” to check your monthly bill or “Look up electricity consumption” to check your daily electricity usage.

Step 3: Simply enter the period you want to look up and press “Check.”

4How to Look Up Your Electricity Bill on Zalo

Step 1: Open the Zalo app and search for “Electricity Corporation” + your province or “EVN” + your province in the search bar. Then, select the option for your region (including: Southern, Northern, or Central). Click on the “Follow” button.

Step 2: If you haven’t registered your information, click on “Support,” then “Register Information,” and select “Click here to register.” Choose “Add Account,” enter your customer code or phone number, and click “Check.”

Step 3: After registering, select “Look Up” and then “Quick Look Up.” To view your monthly bill, send a message in the following format: MM/YYYY

For example: For the July 2020 bill, send “07/2020”

You can also look up your daily electricity usage by selecting Look Up > Electricity Usage History.

5How to Look Up Your Electricity Bill through e-Wallets

Look up your electricity bill through the MoMo app

Step 1: Open the MoMo app (Momo CHPlay/ Momo Appstore) => select “Bill Payment” => click on “Electricity” => select your region/service provider.

Open the MoMo app => select “Bill Payment”

Step 2: Enter your customer code and look up your electricity bill amount

Enter your customer code to look up your bill

Using the Zalo Pay app

Step 1: Open the Zalo Pay app (Zalo Pay CHPlay/ Zalo Pay Appstore)=> Go to “Bill Payment” and select “Electricity.”

Pay your electricity bill through the Zalo Pay app

Step 2: Next, select “Service Provider” => Enter your customer code and click “Continue” to look up your bill information.

Using the Moca – Grab app

Step 1: Log in to the Grab app (Grab CHPlay/ Grab Appstore) => Go to “Bills” => select “Service Provider.”

Log in to the Grab app => Go to “Bills”

Step 2: Enter your customer code and click “Enter.” You will now be able to view your electricity bill information.

Enter your customer code and click “Enter”

Using the Payoo app

Step 1: Open the Payoo app (Payoo CHPlay/ Payoo Appstore)=> select “Bill Payment” => “Electricity”

Step 2: Choose “Service Provider” => Enter your customer code and click “Continue” to look up your monthly electricity bill.

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