What is Moca and how to use it? The difference between Moca and other e-wallets.

With the development of technology, to support a more convenient life, electronic wallets have been created, allowing users to top up and make payments for many convenient services. So, what exactly is Moca wallet? This article will introduce the features and advantages of Moca wallet, as well as how to register and use it.

What is Moca wallet?

Moca is an electronic wallet application that allows users to make online payments without using cash, providing convenience, security, and safety for users. In addition, Moca wallet can be directly linked to the user’s ATM card or VISA/Mastercard/JCB card.

Features of Moca wallet

After learning about the concept of Moca mentioned above, a different feature of Moca is that it has been integrated into the Grab ride-hailing application. Therefore, if you have used Grab, you can use Moca wallet directly within this application without having to download a separate application.

The main function of Moca is to support users in making payments for services and bills. Instead of using doorstep collection services or wasting time going to transaction points, you can easily pay bills with just a few simple steps.

Another great feature is that Moca wallet automatically saves the service provider’s information and customer code, and the application will automatically notify you when the next payment is due.

In addition, Moca wallet also supports users in making QR code payments when shopping at stores and on e-commerce websites. This method not only saves time and eliminates cash transactions but also eliminates the worry of card information theft during payment.

From the above advantages, we can see that the benefits of Moca wallet are safety, convenience, and modernity.

What services can Moca wallet pay for?

After learning about what Moca is, its advantages, the next thing that many people are interested in is what types of services can be paid with Moca wallet?

• Direct payment at stores: Currently, many stores accept payment via Moca wallet. Payment is made by scanning the QR code at the store, so you don’t need to carry cash or a bank card, just a smart phone with the activated Moca wallet installed. This payment method not only saves time but also ensures user security during transactions.
• Bill payment: Like many other electronic wallets, Moca wallet also helps users pay regular bills such as electricity, water, cable TV, internet, etc.
• Online payment: Currently, there are many websites and online selling platforms that accept payments via Moca wallet. The payment method is similar to direct payment at stores, just scan the displayed QR code on the screen.
• Taxi payment: Moca wallet is considered a pioneer in electronic wallet payment for taxi fares. After completing the trip, customers only need to scan the QR code to make the payment. This not only enhances convenience but also reduces the cost of installing card swiping machines for taxi companies.
• Prepaid phone card purchases: Moca wallet allows users to purchase prepaid phone cards of various denominations and from different providers. Another advantage of buying prepaid phone cards through Moca wallet is that users can receive attractive benefits.

Differences between Moca wallet and other electronic wallets

Currently, there are many electronic wallet applications in the Vietnamese market, such as AirPay, Momo, ZaloPay, ViettelPay. However, Moca wallet is still a popular name in the market because it has two unique differences.

Firstly, Moca wallet has been integrated into the Grab ride-hailing application with the name Grabpay by Moca. Moca joining the large ecosystem of Grab brings many benefits to both parties. With Moca, this electronic wallet platform is provided by Grab and offers attractive promotions to attract users. In addition, thanks to Grab’s large ecosystem, Moca wallet can easily expand services such as booking rides, delivering food and goods, and better support Grab users.

Another advantage of Moca wallet is the number of banks it can connect to. As of the end of 2019, Moca wallet has 21 partner banks and 1 e-bank. This helps users have more options in linking accounts and makes Moca wallet popular in the electronic wallet market.

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How to use Moca wallet

How to install Moca wallet

The Moca application is completely free and available on the two most popular platforms, iOS and Android. To install Moca, you just need to follow these simple steps:

• Step 1: Open the App Store (iOS) or Google Play Store (Android) on your phone.
• Step 2: Search for the Moca application using the search feature.
• Step 3: Download and install the Moca application on your mobile phone.

How to register for Moca wallet

After installing, you need to register for a Moca wallet account for use. The registration process is also very simple, with the following steps:

• Step 1: Open the Moca application on your phone.
• Step 2: Enter your phone number to register.
• Step 3: A window will appear asking you to agree to the terms and conditions of Moca wallet.
• Step 4: Enter the activation code sent to your registered phone number via SMS.
• Step 5: The system will notify you that you have successfully registered for a Moca wallet account.

How to link Moca wallet to a bank account

After successfully registering, the next step is to link Moca wallet to your bank account to perform payment transactions. You can link your Moca wallet to a domestic debit card or a Visa/Mastercard/JCB card. To link a bank card to the Moca wallet, you need to follow these steps:

• Step 1: Open the Moca application and log in.
• Step 2: Click on the bank card icon in the top right corner of the screen or select the personal icon from the main screen, then choose the bank card icon.
• Step 3: Select Link card.
• Step 4: Enter the requested information accurately, including card number, cardholder name, expiration date, CVV number (If linking to a Visa/Mastercard/JCB card, it is the 3 digits on the back of the card).
• Step 5: Enter the verification code sent to the registered phone number.
• Step 6: The system will notify you that the bank card has been successfully linked.

How to top up Moca wallet

After successfully linking the bank account, to top up your Moca wallet, follow these steps:

• Step 1: Open the Moca application and log in.
• Step 2: Tap on Top-up on the main interface.
• Step 3:Enter the amount of money you want to top up your Moca wallet with.
• Step 4:Enter the PIN code to authenticate the transaction.
• Step 5: The system will notify you that the top-up was successful.

How to withdraw money from Moca wallet

To withdraw money from your Moca wallet to your bank account, follow these steps:

• Step 1: Open the Moca application and log in.
• Step 2: Tap on Withdraw on the main interface.
• Step 3:Enter the amount you want to withdraw and select Confirm.
• Step 4: The system will notify you that the withdrawal request has been initiated, and the withdrawn amount will be deducted from your Moca wallet.
• Step 5: The system will send a notification that the withdrawal was successful.

How to transfer money using Moca wallet

Moca wallet allows you to easily send money to others as follows:

• Step 1: Open the Moca application and log in.
• Step 2: Select Send money on the main screen of the application.
• Step 3: Enter the phone number or name in the address book.
• Step 4: Enter the amount of money to be transferred.
• Step 5: Select the source of the money and authenticate the payment.
• Step 6: The system will send a notification of the successful transfer.

How to secure Moca wallet information

Although Moca wallet has achieved the highest security certification, PCI-DSS, users still need to secure their information using the following methods:

Set up a PIN

Set up a PIN to ensure the safety of all payment transactions on the Moca wallet.

To set up a PIN for the Moca wallet, follow these steps:

• Step 1: Log in to the Grab application and select Account from the main screen.
• Step 2: Select Settings.
• Step 3: Select Set up PIN.
• Step 4: Enter and confirm your PIN to complete the setup.

Email authentication

You can also use email to secure your information as follows:

• Step 1: Log in to the Grab application and select Account from the main screen.
• Step 2: Select Edit account.
• Step 3: Enter and confirm your email address.

Conclusion

FPT Shop has explained what is Moca wallet and provided a usage guide. Moca wallet and electronic wallets, in general, have become very popular among Vietnamese people due to their convenience. To use it safely, remember to implement the provided security measures.

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