To check information about your VinaPhone subscription, you can use the My VNPT app or check on the website, through the hotline 1414. Alternatively, if you have time, you can visit the nearest VinaPhone transaction point for assistance. Following the content below will help you understand the details of each method.
Why is it necessary to check VinaPhone subscription information?
Not only VinaPhone but when using a phone number, it is essential to check subscription information. This query provides many benefits such as:
- Ensuring that the subscription information, such as name, date of birth, ID card, place of issue, etc., is accurate.
- Timely detection of errors, and update the correct and complete subscription information.
- Registering with accurate personal information to protect your own rights during usage.
- Preventing the use of unauthorized or fake SIM cards, following the Decree No. 49/2017/NĐ-CP.
4 ways to check VinaPhone subscription information
Check subscription information via the My VNPT app
My VNPT is a super convenient app that greatly supports VinaPhone subscribers. With this app, you can easily check your subscription information by following these steps:
Step 1: Firstly, download the My VNPT app to your phone from the App Store (for iOS) or CH Play (for Android).
Step 2: Then, log into My VNPT with the phone number you want to check.
Step 3: After that, select the Subscription information section, and the system will display all the registered subscription information in the Personal information section.
Check Vina subscription information on the website
If you don’t want to download the My VNPT app, you can check your VinaPhone subscription information directly on the website.
Step 1: First, access the My VNPT website here and select Login.
Step 2: Next, enter the phone number you want to check and click on the Send OTP button. The system will send an OTP code to your phone number, enter that code to confirm the login.
Step 3: Then, you can choose the Subscription information or click on the 3 horizontal lines icon at the top right of the screen, select Manage account and packages and Personal information. The system will display the searched subscription information.
Check Vinaphone subscription information via hotline 1414
If your phone is not connected to the internet, you can check your information by sending an SMS to the hotline 1414 with the command TTTB to 1414. After receiving your request, the hotline will send a text message with the subscribed information to your phone number. From there, you will know the name, ID card number, date of birth, and activation date of the sim card.
Check information at the nearest Vinaphone transaction point
In addition to the mentioned methods, you can bring your ID card to the nearest VinaPhone transaction point. Here, network service representatives will assist you in checking and updating accurate subscription information.
To find the nearest VinaPhone transaction point, you can visit the VinaPhone transaction point page. Then, enter your address by selecting Province, District, Ward/Town, Type of sales point. The system will display a list of transaction points in your searched area.
Conclusion
With the 4 methods of checking VinaPhone subscription information shared above, you can easily check your subscription information. Wish you success.