Send your parcels with Viettel Post for fast, convenient, and time-saving delivery

Sending parcels through Viettel Post is actually quite simple, you can go through the process of sending parcels at home via the Viettel Post application and bring the parcels to the nearest post office. To understand more about the process of sending parcels through Viettel Post, FPT Shop invites you to refer to the article below.

Overview of Viettel Post

Before learning how to send parcels through Viettel Post, you also need to understand some basic information about this shipping unit. Viettel Post specializes in providing fast delivery services with a domestic and international scale, currently under the Viettel Group. With over 680 branches nationwide, Viettel Post aims at the general mission “Customer-centered” and “Business with kindness”, this is a shipping unit that many people trust to choose whenever they need to send parcels domestically and internationally.

Originally a part of the Telecommunications Department of the Military Telecommunications Electronics Company, Viettel Post was established on July 1, 1997. Despite more than 26 years of development, Viettel Post is still a unit that has always gained absolute trust from customers across the country with a fast delivery system, simple procedures, and dedicated staff.

Pros and Cons when sending parcels through Viettel Post

A shipping unit wants to gain trust from customers need to have good service quality, fast delivery, and ensuring the integrity of goods, Viettel Post is one of the shipping units that meets these criteria. In addition, Viettel Post also has many outstanding advantages compared to other shipping units, promising to be a growing transportation service provider. The advantages of Viettel Post are:

• Having many branches nationwide, convenient for accessing customers across the country.
• Supporting fast delivery within the country and internationally at an affordable cost.
• Continuously updating the status of orders so that customers can receive information as soon as possible with a smartphone having the Viettel Post application installed.
• Can quickly create online orders conveniently on the Viettel Post app without limiting the number of orders.
• Regularly offering attractive promotions and discounts to customers.
• Being transparent and clear in payment and order reconciliation with customers.

Furthermore, when sending parcels through Viettel Post at home or at post offices, there are still some limitations such as:

• The shipping fee of some orders is quite high compared to the market for shipping services in Vietnam. In addition, additional costs may be incurred when returning cash on delivery (COD) and customers have to bear these costs themselves.
• There is a fee when calling the hotline of the customer care department (approximately 200 VND/minute for calling Viettel’s network and 1000 VND/minute for calling other networks).
• Customers paying cash on delivery often have a time limit.

How to send parcels through Viettel Post at home

Viettel Post is a reputable shipping unit, so more and more customers choose to trust it. If this is your first time using Viettel Post’s parcel delivery service and you don’t know how to do it, you can refer to how to send parcels through Viettel Post at home as follows:

Step 1: Access the Viettel Post application on your phone, if you don’t have it yet, you can download it from CH Play (for Android phones) or App Store (for iPhone). Besides, you can also visit the Viettel Post website.

Step 2: If you don’t have a Viettel Post account, you need to click on “Register” and fill in the required information to create a new account. If you already have an account, you can click on “Login”.

Step 3: After successfully logging in, you can continue to send parcels through Viettel Post at home by clicking on the plus icon at the bottom of the screen or selecting the “Create domestic/international order” option to create a new order.

Step 4: Fill in the recipient’s information, order information, shipping method,… and click on “Send now”.

Step 5: Package the goods to be sent according to Viettel Post’s regulations and wait for the delivery department to come for shipping. You can also bring the order directly to the post office to be sent with the generated order code.

Step 6: Regularly update the order status on the Viettel Post application to handle issues promptly (if any).

How to send parcels through Viettel Post directly at the post office

In addition to sending parcels through the Viettel Post application at home, you can also go directly to the post office to send parcels. Viettel Post has branches nationwide, so it will be very convenient for you to go to the post office to send parcels. The process of sending parcels through Viettel Post at the post office is as follows:

Step 1: Find the nearest Viettel Post branch in your area.

Step 2: Package the goods according to Viettel Post’s regulations and bring them to the post office.

Step 3: Fill in the information on the “Registration Form” provided at the post office.

Step 4: Proceed with the payment of the shipping fee.

Some notes when sending parcels through Viettel Post

In addition to learning how to send parcels through Viettel Post, you also need to pay attention to some following points to limit the occurrence of unwanted risks during the process of transporting goods.

• In case of using the COD shipping service, you need to go to the post office to receive the money after the order has been successfully delivered to the recipient. Especially, at the first time of receiving money, you need to prepare a copy of your ID card to be able to receive the money.
• Do not pack and send goods in prohibited categories such as explosives, weapons, poisonous substances, anesthetics, stimulants, etc.
• Always keep the parcel receipt to be ready to resolve any issues.

Frequently asked questions about Viettel Post’s shipping service

Around the way to send parcels through Viettel Post, FPT Shop has also received many questions from readers about this issue, so in today’s article, we will help you answer the most frequently asked questions about sending parcels through Viettel Post.

How much does it cost to send parcels through Viettel Post?

In addition to learning how to send parcels through Viettel Post, many customers are also curious about the cost of sending parcels through this shipping unit. The cost of sending goods through Viettel Post depends on the weight of the parcel, whether it is heavy or light, and whether it is delivered far or near.

Following the motto “Clear, simple, convenient, and user-friendly”, Viettel Post offers relatively suitable shipping rates that match the service quality and delivery time. In addition, Viettel Post often has attractive promotions to thank customers, helping you to send goods at a lower price than usual while still ensuring the best service quality. Below is the Viettel Post’s express delivery price list for your reference.

How to check the shipping fee of parcels?

To check the shipping fee to be paid when shipping goods through Viettel Post, you just need to visit the Viettel Post website, go to the “Check and Estimate Fee” section, and then fill in your order information to be able to look up the amount to be paid when shipping this parcel.

Should I ship goods through Viettel Post or the post office?

Viettel Post and the post office are both reputable shipping units, with coverage throughout the country, so they are both good choices when you want to send parcels. If comparing the cost of shipping, the post office has a lower fee than Viettel Post and helps you save more, but in terms of time, Viettel Post delivers parcels faster. You can rely on these factors to choose between Viettel Post and the post office.

Conclusion

Above are the ways to send parcels through Viettel Post that FPT Shop wants to share with readers, hopefully helping you. When sending parcels through Viettel Post, you should follow the sequence to avoid risks and omissions of information that affect the delivery time.