06 Quick and Accurate Ways to Look up Home Credit Contracts in 2024 Revealed

The Home Credit loan contract is an important document that proves the agreement between you (the borrower) and Home Credit (the lending organization). The contract will clearly state relevant information such as the contract number, contract period, loan repayment term, etc. But if you forget this information, how can you look up your Home Credit contract? Follow the instructions below to find out!

About Home Credit

Home Credit is currently one of the leading financial organizations in Vietnam, officially known as Home Credit Vietnam Joint Stock Company, headquartered in Ho Chi Minh City. The company specializes in providing loan products and services such as personal loans, consumer loans, installment loans, cash loans, etc.

Established in Vietnam in 2008, after 17 years of operation, Home Credit has become a trusted financial destination for many people. With close partnerships with banks nationwide, the company offers suitable products and services to meet the consumer needs of a large customer base, along with attractive interest rates, credit limits, and loan terms.

6 ways to look up your Home Credit contract quickly

When you want to look up your Home Credit loan contract, you can use one of the following 6 methods:

Lookup on the Home Credit website

Step 1: First, access the Home Credit website here.

Step 2: Next, select Support and click on Check your outstanding balance.

Step 3: After being redirected to the next window, enter your personal information as required, including ID/CCCD number and date of birth.

Step 4: Once entered, click Check to retrieve your loan contract information.

Lookup using the Home Credit app

For convenient access to their services and loan tracking, Home Credit has developed the Home Credit app for smartphones. Typically, when going through the loan application process, Home Credit staff will guide you on how to download the app, create an account, and set a password. To look up your loan contract, simply follow these steps:

Step 1: Open the Home Credit app and log in to your account.

Step 2: On the app’s homepage, select the contract you want to check.

Step 3: All the details of your loan contract will be displayed by the system.

Lookup by calling the Home Credit hotline

If you encounter difficulties looking up your contract online on the Home Credit website or app, you can contact the Home Credit hotline for information related to your contract.

Step 1: Dial the Home Credit hotline number and press Call.

Step 2: Provide your full name, ID/CCCD number to the hotline operator for identity verification.

Step 3: You can then look up your Home Credit loan contract information with one of the following options:

• Request the hotline operator to provide direct information about the loan balance, number of installments paid, payment dates.
• Request the hotline operator to send the credit contract to your personal email address.

Lookup via electronic wallets

Electronic wallets such as Momo, Zalo Pay, Viettel Money, etc. are also channels that allow you to look up your Home Credit loan contract. Each electronic wallet will have its own interface and function buttons, but in general, when checking your Home Credit contract information, you will go through the following basic steps:

Step 1: Log in to your electronic wallet > Select Repay loan/Consumer loan payment depending on the type of electronic wallet you are using.

Step 2: In the list of loan providers, select Home Credit.

Step 3: Then, enter your contract number in the Customer code field and click Check to get the contract information you need.

Lookup directly at Home Credit branches

Currently, Home Credit has developed a wide network nationwide. You can visit Home Credit branches and counters for support. When visiting, remember to present your ID/CCCD, provide the contract number as requested by the salesperson. Then, the salesperson will look up and provide the most detailed and accurate information about your loan.

This is a reliable lookup method, but it takes time and effort to travel to the branches. Moreover, you need to visit during the working hours of the branch to receive assistance from the salesperson.

Lookup using the contract paper signed at the counter

When making installment payments, the cashier will give you a signed paper acknowledging the payment. On this paper, you will find the loan contract payment number. Keep this paper to avoid issues such as contract loss, etc.

Notes when looking up your Home Credit contract

During the Home Credit contract lookup process, keep in mind the following points:

• In the payment section, if the system displays red, it means you are late in loan repayment. You need to quickly make the payment to avoid late fees. If the payment is made on time, the system will display green.
• If you successfully complete the loan payment and have excess payment, the system will send you a notification. Contact the Home Credit hotline to receive a refund of the excess payment.
• When looking up loan information, provide accurate contract number, ID/CCCD number, and phone number for the system to provide accurate loan contract information.

Conclusion

Above, FPT Shop has shared 6 ways to look up your Home Credit contract. Depending on your circumstances, choose the most suitable method. Good luck!

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