3 Easy Ways to Quickly and Accurately Look Up ACS Contracts, Along with Some Helpful Reviews

The demand for installment purchases is constantly increasing, so financial institutions and stores are always striving to provide the best service to customers. ACS – a reputable financial institution, is currently a partner of many reliable stores. So if you want to look up your ACS contract after completing the installment purchase procedure, what should you do? Let FPT Shop guide you through the following content for a clear and complete understanding.

Introduction of ACS company

ACS is an abbreviation for ACS Trading Company Limited, a member of the famous retail group AEON from Japan. As of now, AEON has built up 168 subsidiaries, mainly focusing on development in the Asian market.

ACS officially started operating in 2008, with the aim of supporting customers to buy valuable products such as smartphones, tablets, laptops, refrigeration systems, household appliances, furniture, etc. nationwide. Although official figures have not been announced, the number of customers who trust and use the company’s services is significantly increasing. All thanks to the transparent management of the AEON retail system.

ACS Company Information:

• Registered Name in Vietnamese: Công ty TNHH Thương mại ACS Việt Nam
• Registered Name in English: ACS Trading Vietnam
• Trading Name: ACSTV
• Head Office Address: 246 Cống Quỳnh Street, Phạm Ngũ Lão Ward, District 1, Ho Chi Minh City
• Type of Business: Limited Liability Company (LLC)
• Business License: 0305732706 issued by the Ho Chi Minh City Department of Planning & Investment on August 16th, 2019
• Tax Identification Number: 0305732706
• Stock Code: ACSVN
• Hotline: (028) 5445 3800
• Support Email: [email protected]
• General Director: Mr. MITSURU SUZUKI
• Website: acsvietnam.com.vn

Evaluation of ACS services

Advantages

• Maximum credit limit of VND 70 million per customer for installment purchases.
• Support 100% of the product value at stores affiliated with the AEON system.
• Flexible payment with terms ranging from 6 months to 3 years, depending on your choice.
• Competitive interest rates, which may vary according to market fluctuations. In addition, there are frequent promotions and benefits.
• Installment purchases can be made online (through the internet) or offline (directly at AEON supermarkets).
• Simple and fast registration procedure for installment purchases.
• Dedicated and enthusiastic customer service staff.

Disadvantages

ACS currently only supports buy now, pay later purchases and does not offer consumer loans. You need to distinguish between these two services.

• Consumer loans: You receive cash from the financial company and then repay monthly installments with interest.
• Buy now, pay later purchases: You purchase goods and register for monthly installment payments with interest.

Reasons to regularly look up ACS contracts

The majority of customers using ACS services are those who have a need to purchase high-value products, such as smartphones, tablets, laptops, televisions, refrigerators, industrial equipment, motorcycles, etc. Typically, the installment period for these items ranges from 6 months to 36 months.

That’s why you need to regularly look up ACS contracts to have a clear understanding of the monthly payment amount and the repayment period. ACS calculates interest based on the declining balance, so the monthly payment amount will vary. You need to look up the contract to make accurate payments and avoid bad debts and overdue payments. If you are late in payment, ACS will charge a fee based on the outstanding balance.

Important information when looking up ACS contracts

• Personal Information: Including full name, address, phone number, and some verification information according to ACS regulations.
• Contract Number: Each contract has its own unique number for identification and tracking of loan information.
• Product or Service: The contract accurately displays the item you purchased and registered for installment payments.
• Loan Amount: The amount of money used to purchase the product or service.
• Interest Rate and Loan Terms: The contract will usually display the applicable interest rate for your loan, along with other related terms such as loan duration, service fees, etc.
• Installment Schedule: ACS provides detailed information on monthly due dates, payment amounts, and timeframes to help you adhere to the schedule.
• Additional Fees: Contract lookup also provides clear information on additional fees related to your loan, such as late fees, overdue fees, etc.

Instructions for 3 methods of looking up ACS contracts

1. Lookup via hotline

To lookup ACS contracts through the hotline, follow these steps:

• Step 1: Contact the ACS hotline (028) 5443800, and you will be connected to a hotline operator.
• Step 2: The hotline operator will ask for your personal information to verify, including full name, ID card/ Citizen Identification Card (CCCD) number, current address, phone number, and type of purchased items.
• Step 3: Once the information is successfully verified, the staff will immediately provide your contract number and the status of your contract. If you have any questions regarding the payment amount, repayment period, payment methods, etc., please inform the hotline staff for detailed answers.

ACS does not charge any fees for contract lookup via the hotline, but you are responsible for the phone charges when making the call.

Lookup via e-wallets

You can also lookup ACS contracts through popular e-wallet apps such as MoMo, Viettel Pay, or Zalo Pay. An notable benefit is that you can not only check information but also make convenient and easy online payments.

The lookup process is as follows:

• Step 1: Install the e-wallet app from CH Play or App Store. Then, link it to your bank account.
• Step 2: Choose the “Payment” section > select “ACS“.
• Step 3: Enter the “Customer Code” and “Verification Code“, then the information will be displayed on the app interface.

Look up directly at branches

This is the final method we want to suggest to you. You can go to ACS affiliated branches, wait for your turn, and meet the staff to inquire about your contract information. This method does not require any fees.

Notes when looking up ACS contracts

To avoid errors during the ACS contract lookup process, please note the following:

• Before calling the hotline, you should prepare your ID card/Citizen Identification Card (CCCD) number and contract number in advance to save time. Provide the correct ID card/CCCD number and contract number to ensure accurate lookup results.
• Absolute confidentiality of your loan contract number and avoid sharing it with others to prevent unfortunate incidents.
• In case of losing your loan contract, report it immediately to ACS to request a copy of the contract.

Conclusion

Above are the details to help you understand how to look up ACS contracts in detail, thereby actively checking and managing your contracts. We hope this article has provided all the necessary information to help you feel more confident in conducting transactions and effectively managing contracts.

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