3 Swift Ways to Change Your BIDV PIN Code to Enhance Card and Account Security

How to change BIDV PIN? Can it be done on the phone or is it mandatory to visit the transaction counter? A PIN is an important piece of information that needs to be changed regularly to increase the security of your card and bank account. Follow the instructions below to understand how to change BIDV PIN.

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Information related to bank cards and bank accounts is highly sensitive and needs to be kept secure and changed regularly to prevent leaks, leading to unwanted incidents. The article below will guide you through the detailed steps on how to change BIDV PIN in 2024.

What is BIDV PIN?

Before going into detail on how to change BIDV PIN, you need to know what BIDV PIN is. BIDV PIN stands for Personal Identification Number, which is simply the password for BIDV ATM cards.

BIDV PIN is a 6-digit number, from 1 to 9, provided by BIDV bank. You will receive the PIN in the envelope that BIDV sends you when the card is issued. You will use this information to log in and activate the card.

When should you change your BIDV PIN?

Here are some cases when you need to change your BIDV PIN:

Case 1: After successfully registering for an ATM card

When you open a BIDV card, you will receive an envelope with the card and your PIN information. You use this information to activate the card and then change to a new PIN. Otherwise, the bank will block your card.

Case 2: Change your PIN every 3 months

BIDV bank encourages customers to change their PIN every 3 months to increase the security of their bank cards and accounts.

Case 3: Customer forgets the PIN

The third case where you need to change your BIDV PIN is when you forget the old PIN and cannot make transactions using the card.

Instructions on 3 detailed ways to change BIDV PIN in 2024

How to change BIDV PIN online via the BIDV SmartBanking app

BIDV SmartBanking is a Mobile Banking application released by BIDV exclusively for its customers. Through the app, users can perform operations such as checking, querying information, transferring/receiving money, paying bills, paying for purchases, recharging phones, and changing BIDV PIN. Because of its convenience and speed, more and more people are downloading and using this app.

Steps to change BIDV PIN on the BIDV SmartBanking app:

Step 1: Open the BIDV SmartBanking app on your phone and log in to your account.

Step 2: Next, on the Homepage interface, select Card services.

Step 3: In the Domestic debit card section, select See more.

Step 4: If you have more than one card, you will select the card that you want to change the PIN for. On the Card details interface, select Change PIN.

Then enter your Current PIN, New PIN and Re-enter new PIN twice and then click Continue.

Step 5: Enter the OTP sent to your phone via SMS to authenticate the BIDV PIN change.

Change BIDV PIN at an ATM

If you do not use the BIDV SmartBanking app, you can apply the method of changing your PIN at an ATM.

Step 1: Go to the nearest ATM, insert your card into the card slot in the direction of the arrow, and select English.

Step 2: Enter your current PIN.

Step 3: Select Change PIN on the ATM screen.

Step 4: Enter your current PIN, new PIN you want to change to, and re-enter the new PIN a second time.

Step 5: Confirm and complete the successful PIN change.

How to change BIDV PIN at a transaction counter

If you don’t remember your old PIN or have difficulty using either of the above two methods, you can change your BIDV PIN by going directly to a branch/transaction office of BIDV for assistance from a staff member.

When you go, remember to bring your CCCD/CMND and ATM card to verify your identity. The bank teller will change your PIN for you after obtaining your information and verifying its accuracy. Next, you will change the new PIN as you wish to increase security and make it easier to remember.

Note, this method is simple but will take more time due to the need to travel and wait. Also, you need to pay attention to the working hours of BIDV bank to arrive during business hours to avoid having to go multiple times.

Some notes when changing BIDV PIN

When changing your BIDV PIN, you need to note the following points:

  • Avoid using information related to your date of birth to create a PIN as this information is not very secure and can be easily guessed by malicious actors.
  • Change your PIN regularly every 3 months to increase the security of your card and account.
  • If you enter the wrong PIN 3 times, the bank will temporarily block your card. At this point, you need to go to the transaction counter to unlock the card and change the PIN.

Answering some questions about how to change BIDV PIN

How long is the first BIDV PIN change period?

You should change your BIDV ATM PIN immediately after activating it. You can

Frequently asked questions

There are a few scenarios in which you should change your BIDV PIN:
1. After registering for a new ATM card.
2. Every 3 months, as recommended by BIDV, to enhance security.
3. If you forget your current PIN and cannot make transactions.

You can use the BIDV SmartBanking app, which offers a convenient and fast way to change your PIN. Here are the steps:
1. Open the app and log in to your account.
2. Select “Card services” from the Homepage.
3. In the “Domestic debit card” section, choose “See more”.
4. Select the card for which you want to change the PIN and then choose “Change PIN”.
5. Enter your current PIN, new PIN, and re-enter the new PIN. Click “Continue”.
6. Authenticate the change by entering the OTP sent to your phone.

Yes, you can change your PIN at any ATM by following these steps:
1. Insert your card into the ATM and select the English language.
2. Enter your current PIN.
3. Choose the “Change PIN” option on the screen.
4. Enter your current PIN, new PIN, and re-enter the new PIN.
5. Confirm the change and complete the process.

You can visit a BIDV branch or transaction office and request assistance from a staff member. Remember to bring your identification document (CCCD/CMND) and ATM card for verification purposes. The bank teller will help you change your PIN after confirming your identity.

Yes, here are a few important points to consider:
1. Avoid using your date of birth or easily guessable information when creating a new PIN.
2. Change your PIN regularly (every 3 months) to enhance security.
3. If you enter the wrong PIN 3 times, your card will be temporarily blocked. You will need to visit a transaction counter to unlock it and change the PIN.

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