All about Viettel call center and customer care hotlines

If you are using Viettel SIM or any other product/service from this company but you do not know what hotline to contact in case of any issues that need to be resolved. Don’t worry, right here FPT Shop will summarize some Viettel hotlines for your reference.

About Viettel

Viettel is the trading name of the Vietnam Military Telecommunications Group, established in June 1989. After more than 30 years of development, Viettel is now the leading telecommunications network in Vietnam with a large number of subscribers and diverse services.

The success of Viettel is not only shown in its expansion but also in its breakthrough in technology, constantly investing in research and development.

In the Internet age, although most information can be searched online, there are so many sources that you cannot determine which information is accurate. Therefore, the fast and reliable way is to call Viettel’s hotline to get support from consultants and call center agents.

Viettel Customer Care Hotline 24/7

Viettel is divided into separate service sectors and has corresponding hotlines. To contact and consult information about wireless services such as mobile, HomePhone, Dcom, 4G, 5G for free, you can call Viettel hotline: 1800 8098. There are also other Viettel free hotlines that operate 24/7, depending on the specific issues you encounter, you can choose the most suitable contact number.

Viettel has expanded many other interactive channels to support and provide quick and convenient customer service, including:

• Support for PIN/PUK code retrieval, data purchase, money transfer, error reporting,…
• Support for searching package information, promotions, Internet data of Viettel via USSD code by calling *098#.

Viettel CSKH hotline via Zalo

In addition to phone numbers and Fanpage, customers can also contact the Viettel hotline directly via Zalo to update promotions or receive support for any issues related to their products/services. Contact Viettel hotline via Zalo: HERE, then choose the “Message” section to chat with Viettel’s Customer Service Representatives.

Viettel CSKH hotline via Viettel website

In addition to providing information about the company and its products/services, Viettel’s website is also seen as a customer service channel. Customers can chat with Viettel’s staff to get answers and support for issues related to their products/services. You can access this address and click on the “Virtual Assistant MyViettel” icon, then a chat window will appear, where you can enter your inquiries or issues and press “Send” to get a response from a customer service representative.

Viettel CSKH hotline via Viettel Fanpage

Customer care via Fanpage is also a common approach adopted by many businesses, including Viettel. Besides chatting through the website, you can also send messages to Viettel’s Fanpage, and customer service representatives will answer your questions.

On your device’s browser, access this address, then choose “Message” to directly chat with Viettel’s staff.

Commitment

Above is a complete summary of the latest Viettel hotlines. You need to determine your specific needs and choose the corresponding hotline number to call for assistance.

See more hot-selling phone models here.

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