If you are using Viettel SIM or any other product/service from this company but you do not know what hotline to contact in case of any issues that need to be resolved. Don’t worry, right here FPT Shop will summarize some Viettel hotlines for your reference.
About Viettel
Viettel is the trading name of the Vietnam Military Telecommunications Group, established in June 1989. After more than 30 years of development, Viettel is now the leading telecommunications network in Vietnam with a large number of subscribers and diverse services.
The success of Viettel is not only shown in its expansion but also in its breakthrough in technology, constantly investing in research and development.
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<p>As a 100% state-owned enterprise, Viettel always receives absolute trust from customers. Not only in Vietnam but also this group operates in 13 countries in Asia, America, Africa, and engages in various fields such as:</p>
<ul>
<li>Telecommunication products and services, multimedia television, information technology,…</li>
<li>Information and communication activities.</li>
<li>E-commerce, delivery services, post office.</li>
<li>Providing financial services, payment, payment intermediaries, currency intermediaries.</li>
<li>Research, development, and business of various military technical equipment serving national defense and security.</li>
<li>Sports.</li>
</ul>
<h2>Functions and tasks of Viettel hotline</h2>
<p>In reality,<a href='https://meo.tips/how-to/30-meaningful-and-sincere-mid-autumn-festival-greetings-for-customers-and-partners/' rel='dofollow' class='onpage-seo' > customers</a> using Viettel’s products/services will certainly have questions to be answered or issues to be resolved. For example, you do not understand why your mobile subscription is charged unreasonably, or you want to register for a program that Viettel is deploying,…</p>
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In the Internet age, although most information can be searched online, there are so many sources that you cannot determine which information is accurate. Therefore, the fast and reliable way is to call Viettel’s hotline to get support from consultants and call center agents.
Viettel Customer Care Hotline 24/7
Viettel is divided into separate service sectors and has corresponding hotlines. To contact and consult information about wireless services such as mobile, HomePhone, Dcom, 4G, 5G for free, you can call Viettel hotline: 1800 8098. There are also other Viettel free hotlines that operate 24/7, depending on the specific issues you encounter, you can choose the most suitable contact number.
|
Viettel 24/24 hotline |
Content |
|
1900 9080 |
Viettel ePass hotline |
|
1900 8095 |
Viettel Post hotline |
|
1800 8098, 198 |
Wireless service hotline: Dcom, mobile, Homephone |
|
1800 8000 |
Enterprise solution hotline |
|
1800 8119 |
Viettel Internet troubleshooting hotline |
|
1800 8123 |
Viettel Store hotline |
|
1800 8168 |
Viettel mobile and fixed-line hotline |
|
1800 9000 |
Viettel Money hotline |
|
0866 222 900 |
Viettel Internet installation hotline |
Viettel has expanded many other interactive channels to support and provide quick and convenient customer service, including:
- Support for PIN/PUK code retrieval, data purchase, money transfer, error reporting,…
- Support for searching package information, promotions, Internet data of Viettel via USSD code by calling *098#.
Viettel CSKH hotline via Zalo
In addition to phone numbers and Fanpage, customers can also contact the Viettel hotline directly via Zalo to update promotions or receive support for any issues related to their products/services. Contact Viettel hotline via Zalo: HERE, then choose the “Message” section to chat with Viettel’s Customer Service Representatives.
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Viettel CSKH hotline via Viettel website
In addition to providing information about the company and its products/services, Viettel’s website is also seen as a customer service channel. Customers can chat with Viettel’s staff to get answers and support for issues related to their products/services. You can access this address and click on the “Virtual Assistant MyViettel” icon, then a chat window will appear, where you can enter your inquiries or issues and press “Send” to get a response from a customer service representative.
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Viettel CSKH hotline via Viettel Fanpage
Customer care via Fanpage is also a common approach adopted by many businesses, including Viettel. Besides chatting through the website, you can also send messages to Viettel’s Fanpage, and customer service representatives will answer your questions.
On your device’s browser, access this address, then choose “Message” to directly chat with Viettel’s staff.
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Commitment
Above is a complete summary of the latest Viettel hotlines. You need to determine your specific needs and choose the corresponding hotline number to call for assistance.
See more hot-selling phone models here.
Quick and Simple Guide to Replacing Viettel SIM at Home and Stores
Recreating a Viettel sim is the way for users to recover their contact data in case of loss or damage to the sim. Depending on their needs and convenience, subscribers can quickly recreate a Viettel sim at home or at Viettel’s distribution stores nationwide.
