All you need to know about HD Saison customer service hotline, and instructions on how to contact them

Every business has a customer support hotline to assist with inquiries and handle customer complaints. So, what is the HD Saison hotline number? Is there a charge for contacting them? Here is the information you are looking for.

About HD Saison

Before we find out the HD Saison hotline number, let’s take a look at some key information about this company.

General information

History

HD Saison’s full name is HD Saison Finance Co., Ltd and it operates in the financial sector. It is one of the reputable companies in Vietnam. Some of their main products include: Cash loans, installment payment for motorcycles, installment payment for electronic appliances.

HD Saison was established in 2007 and was the first financial company in Vietnam with 100% foreign investment. After 16 years of development, the company had two name changes. Specifically, in 2013 it changed to HDFinance, and in 2015 it changed to HD Saison, which it has kept until today.

What is the HD Saison hotline number?

Functions of the HD Saison hotline

• Like the hotlines of other companies, the main function of the HD Saison hotline is to provide advice and answer questions related to the company’s products and services, such as loans for purchasing motorcycles, buying phones, etc.
• Provide information on promotions and discounts for customers.
• Guide customers in checking and making payments for their installment loans, etc.
• Look up information related to terms and conditions in contracts, help customers draft loan contracts.
• Handle customer complaints and provide quick and appropriate solutions.

HD Saison hotline

The HD Saison hotline number is 1900 55 88 54. The professional and dedicated customer service team is available 24/7, including holidays and weekends. So, whenever you have any questions or need assistance, don’t hesitate to call the HD Saison hotline for quick solutions.

Steps to contact the HD Saison hotline

Step 1: Call the hotline number 1900 55 88 54.

Step 2: Press the corresponding number for your specific needs:

• Press 0: To contact for quick loans.
• Press 1: To request support regarding loan contracts.
• Press 2: To report a lost HD Saison credit card.
• Press 3: To check HD Saison credit card information.
• Press 4: To inquire about monthly installment payments.
• Press 5: To speak to a hotline operator.

HD Saison hotlines at branches

In addition to the nationwide 24/7 hotline 1900 55 88 54, HD Saison also has specific hotlines for branches in Hanoi and Ho Chi Minh City to prevent overloading when there are many people contacting at the same time and provide the best consulting service for each customer.

HD Saison hotline at Hanoi branch

The HD Saison hotline for the Hanoi area is 024 7306 3979. If you have an urgent issue and cannot contact the hotline, you can visit the company’s branch directly at Floor 3, VIT Building, 519 Kim Ma Street, Ba Dinh District, Hanoi. The staff there will provide you with helpful guidance.

As the number of customers in Hanoi accounts for a large proportion of HD Saison’s total customers, the hotline advisors and branch staff are all professionals with expertise and experience to provide effective support to customers.

HD Saison hotline at Ho Chi Minh City branch

The HD Saison hotline for Ho Chi Minh City is 028 5413 7483. Similarly, if you cannot reach the hotline, you can go directly to the headquarters at Floors 8-9-10, Gilimex Building, 24C Phan Dang Luu Street, Ward 6, Binh Thanh District, Ho Chi Minh City.

At HD Saison’s headquarters, hotline advisors are always ready to provide guidance and assistance to customers regarding financial products and handle other requests.

Contacting HD Saison via the app

In addition to calling the hotline, you can also download their mobile app and contact HD Saison through it. The advantage of this method is that you don’t have to wait or search, you can access HD Saison with just a few simple steps.

Make phone calls using the HD Saison app

After downloading and registering an account on the HD Saison app, you can make phone calls by clicking on the phone icon on the screen quickly and conveniently. The app ensures the security and confidentiality of account information, so you don’t have to worry about your personal information being leaked. This method is also free, as long as your phone is connected to a Wi-Fi or mobile network.

Send direct messages on the HD Saison app

If you cannot make a call or prefer not to, you can also send messages to HD Saison through the chat feature on the app.

The usage is straightforward. Simply log in to the app, then select the Chat section in the menu. When the chat box appears, enter your questions or requests and press send. HD Saison support team will respond to you.

Other contact channels with HD Saison

In addition to the hotline and the app, HD Saison provides various other contact channels to provide the best customer support.

• Email: [email protected].
• Send mail to the Customer Support Department at: Floors 8, Gilimex Building, 24C Phan Dang Luu Street, Ward 6, Binh Thanh District, Ho Chi Minh City.
• Service introduction points nationwide.
• Head office at: Floors 8, Gilimex Building, 24C Phan Dang Luu Street, Ward 6, Binh Thanh District, Ho Chi Minh City.

How to check HD Saison loans

To quickly and simply check your HD Saison loan, follow these steps:

Step 1: Visit the official HD Saison website at this address.

Step 2: Enter your contract number and ID/Passport number in the corresponding fields on the website.

Step 3: After entering the information, press the Search button to proceed with the loan lookup.

Step 4: Once the system has processed your request, the results will be displayed on the screen with detailed information about your loan.

Conclusion

That is all the information about the HD Saison hotline and the detailed contact methods that FPT Shop wants to share with you. In addition, there are other contact channels depending on the urgency of the issue you need assistance with. We hope this article is helpful to you.