The Traveloka Vietnam hotline serves not only as a 24/7 customer support channel but also as a platform for receiving feedback and reviews from customers regarding the company’s products and services. So, what is the Traveloka hotline, and how can you get in touch? Find out all the essential details below.
About Traveloka
Traveloka is a leading online travel agency in Southeast Asia, offering a wide range of travel needs on a single platform to ensure customers have a fantastic journey.
Aside from flight bookings, which many people are familiar with, Traveloka also provides various other services, including hotel reservations, bus and train tickets, and package deals (flight and hotel), to name a few. This comprehensive approach ensures customers can arrange their trips without the hassle of dealing with multiple parties.
With over 100 airline partners, both domestic and international, Traveloka offers customers access to more than 200,000 flight routes worldwide. Additionally, their extensive hotel inventory includes various accommodation options, such as hotels, hostels, apartments, villas, and homestays, catering to diverse preferences and budgets.
In terms of payment methods, Traveloka has collaborated with multiple partners to provide customers with over 40 payment options in Indonesia, Vietnam, Malaysia, Thailand, Singapore, and the Philippines. The company also offers customer support in local languages to bridge any communication gaps.
Understanding the Traveloka Vietnam 24/7 Hotline
What is the Purpose of the Traveloka Hotline?
Similar to other businesses, the Traveloka hotline is used when customers need assistance with their products or services or require help with complaints and queries. Some common issues include booking advice, promotions, and cancellation or refund procedures.
Traveloka Vietnam boasts a large team of dedicated and enthusiastic hotline agents who are always ready to assist customers with their inquiries around the clock, even on holidays.
While it is true that much information is readily available online, including details about Traveloka, the official hotline remains the most reliable source of accurate and up-to-date information.
What is the Traveloka Hotline Number?
The Traveloka hotline number varies from country to country. The customer service hotline for Traveloka Vietnam is 1900 6978. By calling this number, you can directly discuss issues related to flight and train tickets, hotel reservations, tour bookings, and other services with their team of advisors.
A useful tip when contacting the Traveloka hotline is to have your Traveloka booking code or service code ready and to input the pound (#) sign at the end, which will prompt the customer service representative to assist you more promptly.
Please note that when calling the Traveloka Vietnam hotline, the charges will be as per your regular network service provider’s rates. The hotline mentioned above is accessible only when calling from within Vietnam. If you are calling from abroad, a different hotline number will apply.
Other Contact Channels for Traveloka Vietnam
In addition to the hotline, you can also reach out to Traveloka via email, Facebook, or Twitter for further assistance. The details are as follows:
- Email: [email protected].
- Facebook: https://www.facebook.com/TravelokaVN.
- Twitter: https://twitter.com/TravelokaVN.
For those who frequently book flights, hotel rooms, and other travel services, it is more convenient to download the Traveloka mobile app, available for both Android and iPhone devices, instead of accessing their website. The app provides easy access to flight searches with detailed information, hotel bookings, cost-saving combos, promotions, and more.
The app also features a Help Center section to address customer inquiries. However, this option may take longer to receive a response compared to the Traveloka hotline.
This article has not only provided you with the Traveloka hotline number but also offered insights into the company and alternative contact methods. Hopefully, this information will contribute to a seamless and enjoyable travel experience.
For further reading:
- All About the VinaPhone Hotline: 24/7 Customer Care
- Viettel Hotline: Free 24/7 Customer Support Hotline
