Tổng đài Fe Credit serves as a vital communication channel for customers to connect with Fe Credit financial company. Through our call center, customers can receive assistance, answers, and guidance from our professional operators for their requests, inquiries, and complaints.
What is the Fe call center number?
We understand that there are various issues that require consultation, given our extensive range of products/services and wide distribution network across all 63 provinces/cities nationwide. To provide the best service to our customers, Fe Credit has established different hotline numbers based on specific functions.
Fe registration call center for loans
If you wish to register for a loan from Fe Credit, please reach out to the following hotline number:
- (028) 39 111 555 if you have never borrowed from Fe Credit before.
- (028) 35 51 6868 if you have previously borrowed from Fe Credit.
When contacting this call center, our advisors will assist you in the following ways:
- Answer any questions regarding Fe Credit’s financial products/services.
- Provide suitable solutions and recommend products that cater to your needs.
- Guide you through the loan procedures, required documents, interest rates, loan terms, and associated costs.
- Share information about our promotional programs and discounts.
- Receive loan registration requests and process them according to the prescribed regulations.
Fe hotline for loan product support
Our hotline number 1900 6535 is dedicated to supporting you with any issues related to loan products, including:
- Loan conditions, limits, interest rates, terms, procedures, and approval processes.
- Guidance through loan application procedures and assistance in completing relevant documentation.
- Answers regarding the status of loan documents and evaluation progress.
- Resolution of issues concerning your loans, such as conversions, extensions, and early repayments.
Fe call center for credit card support
For our credit card product, Fe Credit has established a dedicated hotline number: 1900 69 39. We provide comprehensive support to customers with the following:
- Information about Fe’s credit cards, their benefits, privileges, usage, and payment methods.
- Details about your card and credit account status, such as balances, money transfers, cash withdrawals, and payments.
- Resolution of issues related to credit cards, with guidance on complaint and litigation procedures to address any problems.