Fixing Zalo’s profile picture display issue effortlessly and effectively

If your Zalo app is not displaying your profile picture or others’ profile pictures, don’t worry. This article will explain the possible reasons and provide 3 effective solutions. So, let’s not waste any time!

How to fix Zalo not showing profile picture

Clear Zalo app cache

One major reason for profile pictures not showing on Zalo is that the Zalo app cache is full. To fix this issue, you need to clear the app cache. Here’s how:

Step 1: Access the Zalo app > Tap on the profile icon with a person’s image at the bottom right corner > Select Storage & Data.

Step 2: Choose Clear cache > Tap Clear to clear the Zalo app cache.

After clearing the cache, you can check if this issue has been resolved.

Change to a new profile picture

If you have tried the above method but still can’t view profile pictures on Zalo, try changing to a new profile picture. Here’s how:

Step 1: Access your profile page > Tap on the current avatar > Change to a new profile picture using one of the 3 options: Take a new photo, Choose a photo from the device, Choose from the old profile picture.

Step 2: Select a picture > Tap Done to complete the process. Then, check if you can view the profile picture now!

Uninstall and reinstall the Zalo app

If you have tried both methods above and still haven’t fixed the issue, try this method. Another possible reason for this issue is conflicts between apps on your device. The most effective solution is to uninstall and reinstall the Zalo app on your device.

With these simple steps, you can quickly and effectively fix the issue of profile pictures not displaying on Zalo. Save and follow these steps now. Good luck! If you have any questions, please leave a comment below, and FPT Shop will support you.

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